Richer Sounds - York Recensioni 

2040
TrustScore 5 su 5

4,9

12 St Sampsons Square, YO1 8RN York, GB


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Valutata 5 stelle su 5

Have had a fantastic first time experience with RS and they will now be my go to for electrical items. Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am 88 years old living through the times when you could expect retailers to give a service not normally found today. What a pleasant supprise when I went into the York store to find it staffed by... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Incredibly helpful advice from Kevin in York when I wanted to upgrade my Sonos arc to an arc ultra. He arranged both trade in and delivery in a very efficient and friendly manner. Highly recommended.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service. We needed a replacement for our radio/cd player. Richer Sounds had a product we liked the look of, at a reasonable price. On speaking to the York branch, the sales assistan... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(2040)

24.963 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very helpful staff…

Very helpful staff ensuring my purchase was exactly what I required

23 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent

Friendly and knowledgeable

6 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great service and advice

Great service and advice. Bought a stereo amplifier but wasn’t what I expected so phoned the York shop and Joe couldn’t have been more helpful- he advised on a much better Amplifier for almost the same money - so glad I phoned as I don’t really know what I’m looking at. Ended up with the Taga Harmony amp. Klipch speakers and argon turntable. Everything sounds incredible and it all looks beautiful together and the prices were better than anywhere I could find online. . Thank you Joe much appreciated

14 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 4 stelle su 5

Good but beware of DPD delivery

Great products with overall good advice. What was disappointing was DPD made a total mess of the delivery saying they couldn't deliver a package due to severe weather even though 1 package got to my address. It took way longer than it should have done. Having said that, Richer Sounds dealt with my complaint quickly, held a meeting with DPD and agreed to refund the delivery charge. Historically I've never had issues with Richer Sounds so would still recommend.

4 gennaio 2026
Valutata 5 stelle su 5

York staff are great

York staff are super friendly, professional and knowledgeable. I will always shop at Richer Sounds York if I can.

11 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

I received the help and advice needed…

I received the help and advice needed to complete my purchase efficiently and courteously Sean was keen to ensure I was satisfied with my purchase and the level of service Richer Sounds was providing.

8 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Fantastic Service at York Store

Called into the York Store to gain advice which Record player /Turntable would be suitable for Me to purchase for a Beginner and was served by a Very Polite and Helpful Member of Staff that couldn’t of been more Helpful in showing me within my budget which they had on the shelves . I came away with the Turntable and seperate Speakers all ordered for Delivery and the Guarantees set up in place and arrived the Next Day
Couldn’t fault my experience and a Big Thankyou to ( I didn’t catch His name ) who served Me

8 gennaio 2026
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Risposta di Richer Sounds - York

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Why go anywhere else!

I have been buying audio/visual equipment and accessories for probably forty years from Richer Sounds. Knowledgeable, experienced, helpful staff always. VIP Club offers great discounts and deliveries always prompt.

9 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Friendly staff

Friendly staff, great service

5 gennaio 2026
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Risposta di Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Great customer service at York branch

Great customer service at York branch - price matched a TV and offered follow up customer service should it be necessary

6 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Quality products at competitive prices

Richer Sounds is a long standing company offering quality products at competitive prices. I was pleased to be able to buy a 6 year guarantee for my product which is refunded if not used.

6 gennaio 2026
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Risposta di Richer Sounds - York

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Richer Sounds Purchase

Excellent service and advice regarding the purchase of a new TV. Very pleasant and helpful member of staff. Will certainly return in the future for additional purchases.

22 dicembre 2025
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Risposta di Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Genuinely helpful

What a pleasure to deal with. Having decided to buy an amp and speakers that I had mistakenly thought my OH wanted. The sales guy happily returned the very expensive speakers for something more suitable. Happy customer!

5 gennaio 2026
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Risposta di Richer Sounds - York

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Emailed York Richer Sounds

Emailed York Richer Sounds, had a reply straight away, how good was that. So kind friendly and great communication. Even offered to make us a carry handle when we collected our goods. Fabulous service. Thank you so much 😊

29 dicembre 2025
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Risposta di Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

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