Richer Sounds - York Recensioni 

2040
TrustScore 5 su 5

4,9

12 St Sampsons Square, YO1 8RN York, GB


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Valutata 5 stelle su 5

Have had a fantastic first time experience with RS and they will now be my go to for electrical items. Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am 88 years old living through the times when you could expect retailers to give a service not normally found today. What a pleasant supprise when I went into the York store to find it staffed by... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Incredibly helpful advice from Kevin in York when I wanted to upgrade my Sonos arc to an arc ultra. He arranged both trade in and delivery in a very efficient and friendly manner. Highly recommended.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service. We needed a replacement for our radio/cd player. Richer Sounds had a product we liked the look of, at a reasonable price. On speaking to the York branch, the sales assistan... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(2040)

24.895 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Majority speakers

Excellent, people in york were extremely helpful, knowledgeable and friendly.

5 febbraio 2026
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Risposta di Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

I purchased an open box item from this…

I purchased an open box item from this branch, and throughout the process Mike was great. His responses were quick, he was helpful, and the item arrived within a couple of days. Everything was as described, and the discount was good.

5 febbraio 2026
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Risposta di Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Top shop for TVs

Superb knowledge, great patience, understandable explanations, great prices , fantastic service. Honest answers too. I’ve bought TVs from a varied list of shops in the past but these guys are the best in the business - they know their stuff. Thank you York branch

4 febbraio 2026
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Risposta di Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Very helpful and good advice.

The man who served me was so helpful and enabled me to choose the right one to suit my needs.

4 febbraio 2026
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Risposta di Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

I bought a Sony Bravia8 and Sony…

I bought a Sony Bravia8 and Sony theatre 6 from Richer in York. I called at the store at about 10.00 am, not realising they don,t actually open until midday. However I was greeted in a friendly manner and was given much useful information before concluding the purchase. It was a first class experience , absolutely fantastic staff, I think his name was Joe.

28 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Richer Sounds York gold ⭐

Aside from the initial first class buying experience I subsequently had two issues with which help was needed. In both cases a satisfactory outcome resulted in my faith in Richer Sounds being assured and if anything boosted. A replacement power lead, delivered to me by Joe at York, and then an exchange of goods by Kevin, following identification of a fault in an old amplifier, just go to show the determination to satisfy customers. Great job team York 👏👏

31 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Richer Sounds York

Kevin was very helpful and took time to check things for me. The shop was quite busy and staff were giving customers full attention, a proper experience compared to online guess work.

31 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Great experience ,

Great experience ,
Would recommend rather than ordering online,..
Advice from professionals is unvaluable...
Thank you !

31 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Excellent knowledgeable staff very…

Excellent knowledgeable staff very friendly and super unbiased advise love this company no hard sell here just good customer service

30 gennaio 2026
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Risposta di Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Excellent service at York

I placed this order on the phone at our local store. They were very helpful. The TV and stand arrived next day as promised.

29 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Brilliant service from start to finish

We are so happy with our experience with Richer Sounds. Mike and Sean couldn't have been more friendly or helpful. It was wonderful to be able to sit in the sound room and listen to the speakers we were interested in buying.
Ordering them was straightforward and we were informed as soon as they arrived.
Brilliant service. Have already recommended them to friends.

27 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great service from Richer Sounds York

I have recently purchased a turntable and Bluetooth speakers from Richer Sounds in York and have received excellent service. Mike, the senior sales advisor, arranged a personal demonstration and I ordered the system. DPD delivery was the next day.
I realised that the speakers weren't exactly what I wanted and contacted Mike who arranged to exchange them and another demonstration.
Again the new speakers were delivered by DPD the following day, which was a Saturday.
The attention and service I received from Mike, and Richer Sounds York, were second to none and I would have no hesitation whatsoever in recommending the company.

26 gennaio 2026
Valutata 5 stelle su 5

Friendly and helpful information

Friendly and helpful information. Good and speedy delivery

23 gennaio 2026
Logo di Richer Sounds - York

Risposta di Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Very helpful staff…

Very helpful staff ensuring my purchase was exactly what I required

23 gennaio 2026
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Risposta di Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

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