Richer Sounds - Weybridge Recensioni 

1020
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TrustScore 5 su 5

4,9

64 Church Street, KT13 8DL Weybridge, GB

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Valutata 5 stelle su 5

Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Terry saves the day! I have ordered in my local RS Weybridge Technics turntable and two weeks later I wanted to upgrade the cartridge. There was few hiccups and lack of communication, I went to t... Leggi di più

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Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1020)

24.593 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Helpful staff

The product I purchased turned out to be faulty. I did waste time trying to get the device working. When going back to the store the staff were very helpful and apologetic in resolving the issue, offering replacement or refund. Overall a positive experience.

22 gennaio 2026
Valutata 5 stelle su 5

They say the impression is the last…

They say the impression is the last one.
First time I shopped at Richer Sounds, although my son has been for a quite few times.
The time I walked in I was very impressed the way everything was displayed. My son and I were greeted by Mr Terry with a smile and courtesy
We found Terry very helpful, caring and understood what we were looking for. His recommendation was very honest and thorough. He didn’t hesitate for a minute when we asked to sample sound bars performance. He made us comfortable and displayed live performance of the sound bar effects.
What really touched us that no time we felt he seemed to be in a rush and left us with total satisfaction.

21 gennaio 2026
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Risposta di Richer Sounds - Weybridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

Excellent advice on the phone and dealt…

Excellent advice on the phone and dealt with so professionally at the shop, even the young lad on work experience created a good impression. I continue to recommend you to friends and family since our first purchase some 3 years ago

14 gennaio 2026
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Risposta di Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Exceptional customer service…

Exceptional customer service from Jordan at the Weybridge store. He suggested an ex display amp of the model I was looking for, saving me a considerable amount, and had it delivered quickly. Great amp, great price, great service.

14 gennaio 2026
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Risposta di Richer Sounds - Weybridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

New Samsung TV

Had a slight problem paying for my purchase online, but this was easily rectified over the phone. Collected our new TV 2 days later from our local Richer Sounds.
Very easy purchase with £50 additional discount and a 6 year guarantee. Very happy with the Samsung TV.

6 gennaio 2026
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Risposta di Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Excellent Service

I purchased an 'open box' item which I couldn't get to work. The staff at the Weybridge branch were very helpful in checking the device and then ordering a new replacement for me which arrived promptly the next day.

8 gennaio 2026
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Risposta di Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Brilliant customer service from Terry…

Brilliant customer service from Terry and the team! I wanted advice about buying a new turntable, amp, CD player and speakers for my husband's 60th birthday. Terry talked me through the different options and arranged a demo. of the items I was interested in. When I turned up the next day with my son for the demo. everything was already set up. We were given plenty of time to listen and ask questions. We also tried other speakers and never felt rushed or pushed into making a decision. We also needed the new system quickly and Terry was great at ensuring we got all the items in time by calling another branch to get us the speakers we wanted. He also offered tips about how to set up and offered to help over the phone if we ran into problems - which we didn't. Husband loved his surprise. Thank you Terry and the team at Richer Sounds, Weybridge!

29 dicembre 2025
Non scritta su invito
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Highly recommend!!!

Very friendly, helpful and knowledgeable staff. I would highly recommend and will definitely purchase from Richer Sounds Weybridge again in the future.

3 gennaio 2026
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great Open Box deal

Great Open Box deal. The Guy helped me get it out to my car. Very pleased with purchase.

4 gennaio 2026
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Risposta di Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Good price and quality product

Good price and quality product. Very easy to order online and collect in store. Would highly recommend

28 dicembre 2025
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Risposta di Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

I had a requirement and came in with…

I had a requirement and came in with a pre-conceived opinion of what was needed. BUT after speaking to your advisor I realised that there was a better option available. Yes it meant waiting till the release but definitely worth the wait.

27 dicembre 2025
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. After sales care brilliant.

26 dicembre 2025
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Risposta di Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Brilliant service with Jordan and Hugh…

Brilliant service with Jordan and Hugh helping me set my system to incorporate the KEF Kube with my speakers. Thanks so much

23 dicembre 2025
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Risposta di Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great shopping experience I was so…

Great shopping experience I was so happy with Richer sounds in weybridge when we purchased are new LG Tv I went back and purchased a Sonos ceiling speaker kit , Hugh served me and it was a pleasure they will definitely be getting any of my business in the future

20 dicembre 2025
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Risposta di Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Great service and excellent communication.


The goods I ordered arrived sooner than expected and I received an email from the store immediately to let me know they had arrived. Very helpful staff, always happy to explain things to customers.

20 dicembre 2025
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

One of the best retail companies I have…

One of the best retail companies I have dealt with. Knowledgeable staff and easy to speak with by phone. Good prices and wide range of choice plus latest tech equipment.

11 dicembre 2025
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Risposta di Richer Sounds - Weybridge

Thank you for your wonderful feedback

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