Richer Sounds - Weybridge Recensioni 

1001
TrustScore 5 su 5

4,9

64 Church Street, KT13 8DL Weybridge, GB


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Valutata 5 stelle su 5

As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store. I had good service from the store... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after. The delivery was very efficient and the... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1001)

25.159 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Six year refund

The staff were very helpful with a six year refund.

15 agosto 2026
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Risposta di Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great Television

The staff at Richer Sounds Weybridge were very knowledgeable and helpful.

1 agosto 2026
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great customer service

Great customer service.
Perfectly tailored to my budget and needs

11 agosto 2026
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Risposta di Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Gold Medal Service

As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that was available to pre-order. I had a few technical questions that were clearly answered with confidence and product knowledge. On the back of that clarification, I have preordered the cassette player and look forward to receiving it on its release day. Service at its very best.

6 agosto 2026
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Risposta di Richer Sounds - Weybridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

Charmed by service

Staff in the weybridge store were charming and helpful, I was simply picking up an online order, but it was far more enjoyable than scanning a code on a vending machine! Thank!

6 agosto 2026
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Excellent company

Excellent company, excellent advice, excellent service

6 agosto 2026
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Good reliable friendly service from the Weybridge store

Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store.
I had good service from the store many years ago too and that's why I went back to them this time. Plus the convenience of close parking that's not too expensive.

4 agosto 2026
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

I had a problem with a blown speaker

I had a problem with a blown/burned out speaker. A quick listen in the shop confirmed it. No problem said the manager and a new set of speakers arrived the following morning

3 giugno 2026
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

R. Sounds went above & beyond

Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after.
The delivery was very efficient and the richer sounds 6 year guarantee makes me feel like I have true peace of mind.

28 luglio 2026
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Knowledgable and helpful staff

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I thought and gave great advice. No charge for that. Amazing customer support.

Helped me chose my next AV receiver which so far I very happy with (only had a week - still finding features! )

23 luglio 2026
Logo di Richer Sounds - Weybridge

Risposta di Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Such helpful advice at the Weybridge…

Such helpful advice at the Weybridge store. They were really helpful in guiding us to the best television and wall bracket for our needs. We are delighted with both. Delivery was arranged with ease and on time, brilliant service. This is why we use the Weybridge store and do not go online.

21 luglio 2026
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Risposta di Richer Sounds - Weybridge

Thank you for your 5 star review!

Valutata 5 stelle su 5

I purchased a sound system from the…

I purchased a sound system from the Weybridge store.
Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system to buy.

7 luglio 2026
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Risposta di Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 4 stelle su 5

Fantastic advice & assistance from Tom…

Fantastic advice & assistance from Tom (& Stuart?) in Richer team in Weybridge.
Love the new LG.
Only thing I would say is the sound volume really not great at all. These new thin TVs need to come up with a solution for this.
Or offer an inclusive deal with soundbar?

3 luglio 2026
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Risposta di Richer Sounds - Weybridge

Thank you for the lovely feedback about the store colleagues! We agree that in a lot of cases the sound on flat screen TV can be lacking, and have a great variety of audio options including sound bars to help customers address this.

There is a deal for a reduced price bar currently, when sold with the TV you bought, and this available up to 14 days after purchase, so please do contact the store on 03339000083 if you'd like to discuss it further.

The Customer Experience team

Valutata 5 stelle su 5

Great service

Great service. Not only did Richer Sounds match a better price they undercut it by £5

5 luglio 2026
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Risposta di Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

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