Richer Sounds - Telesales Recensioni 

A great experience throughout. Friendly and professional.

Slick process buying over the phone with next day delivery by a two man team.
Really pleased with the product and the service, keep up the good work !

I had to deal with Richer Sounds Telesales to arrange a purchase because I live in a remote part of the UK. I spoke with John who was very professional and who sorted everything out for me. The Naim product arrived within 3 days which given the destination was amazing. I will definitely be using Richer Sounds again.

Ordered a Hisense 32in freely TV after a little research, called the sales line and spoke with a friendly sale member who price matched another store and then gave me an extra 10% TV arrived the next day and it couldn’t have been any easier to purchase a TV. Thank you very much to your friendly sales.

Product arrived safely and we like it. But it would be good to know why we cannot order it online but have to go through a convoluted albeit very polite process to make the order.

Item was accurately described and sales person was both helpful and knowledgeable,

Great experience. I called and was offered advice before making my purchase. Delivery was speedy. Wpuld definitely recommend

One of the best, I purchased a TV from Richer Sounds.
If ever you need it, hopefully not they have a great warranty on TVs and excellent customer support.
Wouldn't order a TV from anywhere else.

Ordering was easy and delivery was arrange for the day I wanted. All staff were extremely helpful.
Really pleased with the products ordered.

A fantastic experience from beginning to end. The kind of old school service and care that is so hard to find today. Delivery flawless too. Buy from Richer Sounds with confidence.

Great service and value, easy to talk to.

Went around in circles whilst online as for some reason it did not accept my address. Quick phone call placed order and paid very efficiently. Very helpful staff. Next day delivery. Great price.

Price and service were excellent

John was brilliant telling me all I needed to know before buying

Was able to negotiate price under the price promise. Great service and delivered the same time under free standard delivery as if I had paid for delivery ! Fantastic !

I spoke to a customer service representative over the phone to Richer Sounds and inquired about buying a new TV. They couldn't have been more helpful and answered all of my questions as well as reminding me about the deals they have on offer for that particular model.

Upon ordering the TV and scheduling a delivery, they kept me up to date with when and where to expect it. They were very friendly the entire way through and I am pleased with my purchase, especially the warranty.

My only suggestion would be to have the ability to recycle TVs be online, in addition to being phone and instore only. It seems odd that I can only request an existing TV to be recycled if I order it over the phone.

Overall my experience was good. However, I did not know how long my order would take to fulfil as it was placed with the manufacturer. So, an update of when I could expect it would have made my feedback 5 stars seeing you ask! The Teac 701T I received is excellent and it did arrive within a reasonable time.

Prompt pleasant, efficient transaction

I recently purchased an LG OLED TV from Richer Sounds and had a great experience. The whole process was smooth and professional. A special thanks to John from the telesales team, who helped me promptly and got me a really good deal. His support made everything quick and hassle-free. Highly recommend Richer Sounds for their great prices and excellent customer service!