Richer Sounds - Solihul Recensioni 

1686
TrustScore 5 su 5

4,9

9 Station Road, B91 3TG Solihull, GB


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Valutata 5 stelle su 5

Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Simple to order online. Arrived on time at pick-up store. Email notification that it was ready to pick up. Pleasant service at the shop (Solihull). Love the product.

L'azienda ha risposto

Valutata 5 stelle su 5

We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(1686)

24.229 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Brilliant purchasing experience

I phoned the Solihull branch and spoke to Carl regarding the portable CD player he answered all the questions I had satisfactorily so I ordered over the phone on Thursday morning and I was actually using it by teatime the following day. Brilliant service as usual.

11 dicembre 2025
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Risposta di Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Excellent service .

Excellent service .
Phoned Solihull store to enquire about Sonos Arc Ultra spoke to Martin who was friendly and very helpful and knowledgeable ordered on the phone he discounted £10 very happy with the arc, my play 1 speakers were not compatible phoned Martin and ordered two ERA 100 with next day delivery at no extra cost great company to deal with with 6 year guarantee , Highly Recommend.

4 dicembre 2025
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Risposta di Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Excellent advice & in-store trial Sennheiser HDB 630

Excellent advice and a chance to try top of the range Sennheiser HDB 630 headphones. Delivered on time for an 11 hour flight. Pairing and controls intuitive and a delight to use. Really pleased with the audio quality, calls and noise cancelling abilities.

7 dicembre 2025
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Risposta di Richer Sounds - Solihul

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Brilliant customer service !

Sam was very knowledgeable and helpful. Even phoned us after a couple of days to make sure all was fine.
Customer service is alive and well in this store.

5 dicembre 2025
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Risposta di Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Delivered on time

Delivered on time, it is a Christmas present, so I do not know how well it works yet.

4 dicembre 2025
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Risposta di Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Great service

Great service. Polite friendly and informative. Pleasure to shop at this store, my first purchase

2 dicembre 2025
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Risposta di Richer Sounds - Solihul

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Brought a TV from Richer Sounds…

Brought a TV from Richer Sounds Solihull. - Karl served me. He was Very knowledgeable and gave me some great advice.
I have always had a great experience when purchasing with Richer Sounds in Solihull.

1 dicembre 2025
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Risposta di Richer Sounds - Solihul

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Understanding ... What Understanding?

We didn't understand how we were supposed to connect all the wires etc properly. We phoned Richer Sounds Solihull and when the got back to us we got great service and advice. Thankyou.
We still don't understand most of what is going on but we do now have access to the TV channels so we are no longer stuck in the dark.
It is likely that we will be back in touch once we have decided what we would like to access now. This won't be for a while though.
Thanks for your patience.
Andrew & Barbara Sherwood

30 novembre 2025
Valutata 5 stelle su 5

Excellent training throughout.

As usual staff very helpful. Went in to just look but of course really wanted to buy but they didn’t push. Excellent service.

29 novembre 2025
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Risposta di Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Polite friendly well informed staff

Polite friendly well informed staff . Had done some research myself into what I was after and Martin knew and advised me accordingly between the different makes of cd player I had looked into . Fast delivery , came next day . Very pleased with the make of cd player I was advised to purchase . 👍🏼

29 novembre 2025
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Risposta di Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Bought a TV from here in the Black Friday sale.

Bought a TV from here in the sale. Salesperson answered all of our questions professionally with a smile.
Purchase process was easy and delivery of the TV took only three days from order date. Wednesday order, Saturday delivery.
Pleased with our purchase and its six year guarantee.
Would shop here again.

26 novembre 2025
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Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great expectations

Delivery of first item was bang on arrived at time specified,2nd 2days later on time delivery,installer rang same day as purchased hadn't received purchased items so couldn't arrange installation,there contact as been really good installation taking place on Monday

28 novembre 2025
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Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

100% positive experience.

Rang Solihul to make an enquiry regarding a TV. I found them to be very helpful and knowledgeable. Once I had decided which TV to purchase I rang back to place an order over the phone with Karl.
Delivery was booked and all went smoothly. A couple of days later Karl emailed me to make sure all was okay.
I am more than happy with the TV and the service I received from Karl and the Solihul branch. I would not hesitate to deal with Richer Sounds again in the future. Very good customer service. Thank you.

27 novembre 2025
Valutata 5 stelle su 5

Very pleased customer

Very helpful telephone conversation to select the item I wanted to buy. Quick and efficient payment system. The item was delivered next day as promised.

26 novembre 2025

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