Richer Sounds - Sheffield Recensioni 

2023
•
TrustScore 5 su 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB

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Valutata 5 stelle su 5

In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

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4,9

Tutte le recensioni

(2023)

24.562 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great in-store experience backed up with online convenience

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day.
Very happy with the demo and help I got in store. Ended up ordering with them for home delivery so I could get the colour I wanted which was delivered quickly and easily.
Nice to see shops and their online presence integrate so easily; and the demo and instore experience was excellent.

8 aprile 2026
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Risposta di Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Sheffield store online enquiry

Contacted the Sheffield store online to enquire about a specific product. Response was prompt & thorough, resulting in the purchase of my new tv. The whole transaction was conducted via electronic means, but the whole process felt personal.

14 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

First choice for music stuff

After placing an order I was nervous about a detail I missed. When calling, they were extremely helpful, explained the issue, prepared me for my delivery, and everything went perfectly. Have my order now and everything was smooth!

22 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Knowledgeable and helpful and took the…

Knowledgeable and helpful and took the time to demo the soundbar
Gave great service overall and free delivery on time
Would always go to RicherSounds for expertise and support and service

22 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thank you for your 5 star review!

Valutata 5 stelle su 5

Process very easy from ordering to…

Process very easy from ordering to delivery I'm disabled so very helpful website items features well explained on website setup straight forward 👍👍👍

20 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Good service

I have been using RICHER SOUNDS for years and received very good service always. About 20 years ago I purchased a cd player which had a faulty connection. I returned to the store and was given another cd player. About I year later I came in the store to purchase some blank cassette tapes. The sale staff asked me if my cd player was ok I was very impressed he remembered me from a year ago. I always tell my family and friends of the good service you give. Ian longden

21 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Friendly and knowledgeable staff

Staff were friendly and provided unbiased opinions, allowing me to come away with the right pair of headphones for me.

22 agosto 2026
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Risposta di Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

rapid response to email

rapid response to email
good price
last product reserved by email for next day pick up
further reduction applied in shop at pick up

Thanks Ollie and Geoff

14 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Dealing with a shop that knows everything about the products they sell is brilliant. Any problems are sorted out. Would recommend to everyone

17 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Five Star Service - Richer Sounds Sheffield

Very happy with my Richer Sounds - Sheffield purchase.
Great value on a clearance item in great condition. Stuart provided a helpful,friendly and prompt service throughout the process from enquiry to payment and despatch.
Thank you Richer Sounds Sheffield!

23 settembre 2026
Non scritta su invito
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Risposta di Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Music to my ears.

From the first contact with the store, to the delivery at my home. It was seamless. I was dealt with professionally and courteously. It is so refreshing dealing with someone who is willing to take the time to make buying a product enjoyable. This is not the first time I have dealt with Richer Sounds, and it won’t be the last. I would recommend this company to anyone.

16 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thank you for your 5 star review!

Valutata 5 stelle su 5

Good advice and good product purchased

Needed a bit of update to my home system. Perfect advice delivered in a non patronising way. Thank you. Product seems fine and I am enjoying updated features.

16 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Friendly and very helpful from David at…

Friendly and very helpful from David at Sheffield. Tested my system and analysed the fault then gave fair advice about replacing the amp. Grateful for that level of customer service.

13 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Product and delivery were as good as…

Product and delivery were as good as can be expected. I needed to speak with the Richer Sounds team and they listened and were most helpful. I thoroughly recommend their service.

9 aprile 2026
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Risposta di Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent staff members

Excellent staff members, good knowledge of products, great pricing structure. Remarkable warranty compared to other shops. Fantastic experience all round.

10 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Excellent at helping me to understand…

Excellent at helping me to understand my precise requirements. I will definitely be back and would recommend to family and friends.

7 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

We needed advice for a 65"TV purchase…

We needed advice for a 65"TV purchase that would give us the best picture and sound available for the price we could afford.Thankfully Olli researched an excellent TV for us which we purchased. Many Thanks for your time and patience a good delivery service and a great experience.😊

7 settembre 2026
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Risposta di Richer Sounds - Sheffield

Thank you for your 5 star review!

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