Richer Sounds - Sheffield Recensioni 

1913
TrustScore 5 su 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a tempora... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1913)

24.229 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience which is no surprise to me.…

Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a temporary problem with my payment card. Have bought many products from this shop over the years and will continue to do so.

17 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Returning Customer

Having been a customer in the past, I had no hesitation in using Richer Sounds once again with my latest purchase ( a pair of Sonos era 100’s). Keen pricing, excellent website and delivery was super fast!

18 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Excellent, faultless experience

I arrived at the store 10 minutes before opening, but they let me in regardless and I purchased my turntable which I am extremely pleased with. A free 6 year warranty and they're allowing me to use the half price cartridge upgrade deal at a later date! Fabulous. Will be back very soon.

18 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

ME AND OUR DAUGHTER HAVE BOUGHT…

ME AND OUR DAUGHTER HAVE BOUGHT TELEVISIONS FROM RICHER SOUNDS, FOR THE LAST
16 YEARS. ALL LG TVS. THE STAFF HAVE ALWAYS BEEN VERY HELPFUL.

13 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Helpful information

Helpful information. Knoweledgeable staff. Delivery as described happened. Only problem with the delivery was the two young men' s language skills were not the best .voice unclear and spoken rapidly - hard to comprehend

12 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Terrific service

Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.

10 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

USED YOU FOR YEARS

USED YOU FOR YEARS, PLENTY OF KNOW HOW AND VERY HELPFUL, I WOULD RECOMMEND TO ANYONE

10 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, delivery to meet my needs,
Arrived in totally pristine condition, like I had collected the item myself Delivery by BJ's excellent service again.
Thank you so much to Richer Sounds 110% & Delivery BJ's 110% "Exceptional Service"

11 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Only place you can order headphones in…

Only place you can order headphones in and actually listen to them properly. Top service.

10 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Staff couldn’t have been more helpful

Staff couldn’t have been more helpful. The last of the units I was interested in was in Stockport, they ordered it for me, it was ready to collect 2 days later

9 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Well Ive got to hand it to them

Well Ive got to hand it to them, they answer the phone every time I call, in this day and age that is remarkable, I purchased a screen and projector that was not cheap, well for me anyway, and Connor was very patient while I made my mind up, he also showed great interest in my needs and preferences, I must admit when you get in to the world of projection lens shifting, aspect ratios, throw distences, etc, then this is where Richer sounds staff are there to help, Connor could not have been any more invested in my purchase and his expertise was second to none, Ive recieved my screen last week which arrived the next day of me ordering, and Im awaiting the projector arriving soon. Well done Richer sounds I feel you have really taken care of me.

9 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Very friendly staff

Very friendly staff, new what they were talking about,no pressure to buy.

5 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valutata 4 stelle su 5

In store

In store - the guys are great (RS Sheffield). The delivery company were fairly poor.

6 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for taking the time to leave your review. Whilst it’s great to hear the Sheffield team looked after you so well, I’m sorry the delivery didn't match that. I’ll of course be raising this with our courier to understand what went wrong.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Friendly, knowledgeable staff

Friendly staff, helpful and knowledgable. Shop on the high street nearby - easy to pop in!

5 giugno 2026
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 4 stelle su 5
Logo di Richer Sounds - Sheffield

Risposta di Richer Sounds - Sheffield

Thanks for taking the time to leave your review. We're glad Oli in Sheffield looked after you so well and will be sure to pass that on. Hopefully the next time you use us, we can make it a full five-star experience!

The Richer Sounds team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più