Richer Sounds - Plymouth Recensioni 

2324
•
TrustScore 5 su 5

4,9

87-89 Exeter Street, PL4 0AH Plymouth, GB

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Leggi di più

Valutata 5 stelle su 5

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(2324)

24.562 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth…

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but you would never have known it. Yang was incredibly helpful and took the time to check his notebook whenever he needed to verify information. It was great customer service, and he is going to be a brilliant asset to the team!

6 agosto 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

I’ve dealt with Richer Sounds and they…

I’ve dealt with Richer Sounds for many years and they have always been helpful in sorting us out the best options for us.
There always competitive and knowledgeable about the product and make you feel comfortable dealing with.

31 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your 5 star review!

Valutata 5 stelle su 5

Very helpful assistant in the shop

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would definitely use Richer sounds again. Thank you it's nice to receive old fashioned treatment.

29 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great customer service

Great customer service, fast delivery and a great price. I paid around £1.3k on a G5 which to me looks brand new.

27 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

What a great shop

What a great shop. Traveled 2 hours to get there. Worth every minute. Great demo. Had what I wanted in store so very pleased with the whole experience. Fab staff.

22 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Josh

Josh was great, he talked me through the differences of the TVs to help me understand and make a better decision

1 agosto 2026
Non scritta su invito
Logo di Richer Sounds - Plymouth

Risposta di Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Richer Sounds Plymouth

Polite, helpful,knowledgeable and friendly staff. What more could you want.

18 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great to deal with Richer Sounds again....

Great to deal with Richer Sounds again. Always excellent Service. Friendly and helpful staff in the Plymouth shop. There is always an excellent range in stock.
The new Sennheiser HD600 headphones I bought are insanely good. Some of the reviews say they lack bass but to my hearing I find them perfectly balanced.
Thanks guys :)

23 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent customer service from Josh…

Excellent customer service from Josh (Plymouth branch). Went beyond expectations to provide quality service and support.

22 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Ordered a new TV

Ordered a new TV - seamless and great value for money - fitting crew were sublime

22 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Choosing a new HDMI cable

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one, due primarily to the knowledge of the staff.
Despite choosing the slowest form of delivery, what I ordered on Saturday arrived Tuesday... excellent

18 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great service and advice…

Always receive great service and advice from the Plymouth store nothing is too much trouble to them, ordered items always received promptly and well packed with excellent delivery service from DPD

19 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Quality brands & Value Warranties

Competitively priced quality brands sold by excellent helpful listening staff. Whenever possible I use Richer Sounds as I really appreciate the non pushed sensibly priced extended warranty options on the products, unlike the forcefully pushed commission earning overpriced warranty schemes sold by the major electrical outlets.

18 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Another great experience at Plymouth!

Another great experience at The Plymouth Store, I was given plenty of time to listen to different Floorstanding speakers and with the managers help decided on the right set, many thanks team Plymouth!

15 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Excellent service

Bought Hisense TV from telesales team. Best price, six year warranty, next day delivery. Excellent service from Ben.

15 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Straight forward advice

Straight forward advice. Time will tell if it was good

15 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great Service Guys

Ben was very knowledgeable about his job which made purchasing a new TV very easy. This is the first time I’ve purchased anything from richer sounds and it won’t be the last. Brilliant personalised experience which you can’t get with bigger chains like Curry’s but most of all they know what there talking about. The price point was cheaper than any where else. Many thanks 🙏

15 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

The customer mattered I had greustomer service from your…

I had great customer service from your employees, very polite knew everything about the product did not push more expensive items, I ended up getting a radio as well as a new TV becouse of the great service and products

13 luglio 2026
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Risposta di Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

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