Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Leggi di più
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Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... Leggi di più
L'azienda ha risposto
I ordered a TV online for collection in the Norwich store, but after making the payment I realised that there was a better model for not too much more money, that I preferred. The Norwich store (Jon)... Leggi di più
L'azienda ha risposto
Having tried a JBL sound bar purchased previously from Richer Sounds, I needed something with a little more punch and bass. I was guided towards the Klipsch 100 and I was not disappointed! Fantastic... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
21 St Giles Street, NR2 1JL, Norwich, Regno Unito
- 0333 900 0046
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Le persone hanno visualizzato anche
arrived and within ten minutes my…
arrived and within ten minutes my Cambridge Audio exn was ordered and arrive the very next day, as usual staff were very friendly helpful and knowledgeable all in all great experience

Risposta di Richer Sounds - Norwich
I have been purchasing hifi products…
I have been purchasing hifi products from Richer Sounds since Julian opened the first store at London Bridge and have always been a satisfied customer. In recent years, I have found the staff at the Norwich branch to be very helpful and knowledgeable.

Risposta di Richer Sounds - Norwich
Very helpful on the phone and always…
Very helpful on the phone and always good on price.

Risposta di Richer Sounds - Norwich
Tv and mount in stock
Tv and mount in stock, matched John Lewis price and beat them with 6 year warranty.

Risposta di Richer Sounds - Norwich
Brilliant (even after a hiccup)
When deliveries started to awry I was beginning to be concerned, but the lengths that the Norwich team went to in resolving the issue were impressive. Good communication and made sure I left with a smile.

Risposta di Richer Sounds - Norwich
Seb made the effort to what i wanted…
Seb made the effort to what i wanted like it was his own place and gave me a lot of options to what I was looking for and wasn't pushing me to get things that wouldn't work for me and was really helpful and productive with me asking questions when he suggested things that I wanted more info on I got the best stuff that I needed and wanted from him would recommend talking to him when it comes to systems

Risposta di Richer Sounds - Norwich

Risposta di Richer Sounds - Norwich
The staff were helpful and friendly …
The staff were helpful and friendly Made a comment about my Richer Sounds customer number as never seen one so low. Explained I used to use the London Bridge store back in the 70's

Risposta di Richer Sounds - Norwich
WiiM pro streamer
Needed to replace a basic streamer for realistically just for streaming radio from my iPad. The advice was as usual helpful on all options. As I already purchased a EVO 150 SE the advice was practical on what I needed nothing more nothing less price etc.
So great stuff Richer sound .top notch stuff.

Risposta di Richer Sounds - Norwich
staff were knowledgeable and helpful
staff were knowledgeable and helpful
they sell quality goods rather than the cheap Chinese cr*p we're inundated with on other, larger retail outlets with jungle-sounding names
would recommend and visit again

Risposta di Richer Sounds - Norwich

Risposta di Richer Sounds - Norwich
Tony arrived ahead of time was quick to…
Tony arrived ahead of time was quick to diagnose the problem and rectify an out of balance system with issues. Problems sorted efficiently and with a new set up easy to manage

Risposta di Richer Sounds - Norwich
Very helpful
Very helpful, understanding and knowledgeable, no hard sell at all.
We left with more than we came in for!
No1 destination.

Risposta di Richer Sounds - Norwich
Good advice matching amp to speakers and room.
I called on a Wednesday and knew more or less what I wanted for an amp but needed advice for the right speakers to go with it. Roger at the Norwich shop suggested Wharfdale Diamond speakers . The next day I called to order them and on Friday they arrived with an extra payment for next day delivery . The speakers are fantastic as is the Marantz amp.

Risposta di Richer Sounds - Norwich
The usual caring
The usual caring, attentive and informed service from Richer Sounds. Special mention for Roger at the Norwich store for his top advice

Risposta di Richer Sounds - Norwich
I was really surprised how richer…
I was really surprised how richer sounds seen to cover all aspects of customer service.I would certainly use them again in the future.And I will recommend my family and friends do the same.

Risposta di Richer Sounds - Norwich
Excellent service and customer care…
Excellent service and customer care from the team at RicherSounds. Purchase a Cinema surround system and with there in depth knowledge have installed and set it up with ease, it sounds amazing. Thanks team.

Risposta di Richer Sounds - Norwich
Went into Norwich store for a black…
Went into Norwich store for a black Sonos Gen 2 kit wall mount on the weekend. The store had one in the warehouse and would be available for delivery on Monday. Paid for the wall mount and then received update on delivery, it arrived on the Monday!

Risposta di Richer Sounds - Norwich
Good Service and advice.
I contacted Richer Sounds a few times to get some information, both on the telephone and by email. They were quick to respond, polite and courteous, and gave me the information I needed.

Risposta di Richer Sounds - Norwich
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