Richer Sounds - Liverpool Recensioni 

2868
TrustScore 5 su 5

4,9

1-5 Berry Street, L1 9DF Liverpool, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Leggi di più

Valutata 5 stelle su 5

I've made several purchases from Richer Sounds, and always been happy with service/delivery. Only ever had one problem with a tv. Richer Sounds have an excellent service policy. They sent it for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Diego at Richer Sounds Liverpool, thank you. Excellent service, helpful, efficient and friendly. My purchase came with a Six year warranty and free delivery. Delivery within two days by BJS Home De... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

WOW WOW a huge thankyou to Diego Justin & Stuart at the Liverpool branch of Richer sounds.been a customer of theirs for well over 40 years.hifi comes & goes some staff come & go but what stays is th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2868)

23.886 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great staff at Richer Sounds.

Big thanks to all the staff at Richer Sounds in Liverpool. They all know there stuff. Great price plus 6 years warranty.
Shout out to Justin. Thanks mate. We'll be back to finish off the sonos system.

30 maggio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 4 stelle su 5

Great knowledge

The service offered is always exceptional with levels of product knowledge beyond the normal. My only negative point is the lack of stock held at stores

6 giugno 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for taking the time to leave us your review and for the positive feedback about the team, which is always great to read.

I’m sorry we didn’t have everything available in-store on this occasion however, providing we do have stock in our warehouse we can always have deliveries to any branch or direct to customers door the very next day, but I appreciate if you wanted to take away that day this would be frustrating for you.

Thanks again for the feedback.

The Richer Sounds team

Valutata 5 stelle su 5

I wanted a new t v founder one that I…

I wanted a new t v founder one that I liked rang up staff were fantastic service was exceptional and delivery was on time. Cannot complain about anything as riches. Sounds, as you as usual, has done a fantastic job. Thank you.

6 giugno 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

The staff are beyond good

The staff are beyond good. You should be very proud of them and use them as the bar to set, top draw!

5 giugno 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

The usual friendly advice and an…

The usual friendly advice and an excellent buy - what I've always experienced from Richer Sounds Liverpool.

5 giugno 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service and Diego store manager Liverpool gave me great advice on my new purchase AudioLab 7000 CDT player.

2 giugno 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Top marks to RicherSounds!

What a wonderful refreshing experience it was to go into Richersounds Liverpool. A special mention to Justin who helped me and my father in law 20years previously to choose an amplifier. He was still there as helpful as ever. Good to see a company that looks after its staff. It was Stuart (Chris ) who helped me decide on a new television, not pushy but relaxed, informative and friendly. Just what you need when buying an expensive item ( best price in Liverpool, including John Lewis, who couldn’t price match because Richersounds had a promo code offer, very strange ). Very happy with my purchase and the delivery team ( on time and courtesy ). Well done Liverpool Richersounds!! Nice clean shop too!!

6 giugno 2026
Non scritta su invito
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Marvellous staff highly recommend

The guy in the shop could not of been more helpful if he tried we told him what we would like and there it was although he did give us some alternatives but we like the first option even went through how to set it up at home. The process was seamless even delivered it a day early which was lucky someone was home to take it in. But all setup now and sounds wonderful would highly recommended shopping there

30 maggio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent service at Richer Sounds, Liverpool

Richer Sounds, Liverpool were extremely helpful, not only offering a £50 reduction on their listed/online price - but also including a free 5.1.1 sound system!
The member of staff who I spoke with also carried the huge box out to my car.
Five star service!
Many thanks.

31 maggio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thank you for your wonderful feedback

Valutata 4 stelle su 5

Staff were helpful and informative and…

Staff were helpful and informative and i was able to get the audio equipment within my budget. The only problem I had was some confusion over the delivery date and a missing speaker cable which was rectified with a phone call and an apology. All in all it was a good experience and good customer service.

29 maggio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for leaving us your feedback. I’m really pleased the team were helpful and you found the right equipment. I’m sorry for the confusion over delivery and the missing cable, but glad that the matter was swiftly resolved to your overall satisfaction.

Of course should you need any further help please do get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience

Valutata 5 stelle su 5

Amazing Sound

Amazing, great help, product knowledge great price. No pressure sell lots of time and great customer service answered questions about other products of future interest.
Excellent product perfect for my needs.

1 maggio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent service and advice from your…

Excellent service and advice from your in store assistant Stuart in the Liverpool branch, he recommended a pair of ‘nothing’over ear Bluetooth head phones as we had issues with other makes being bought online, so far very happy with the purchase.

27 maggio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review!

Valutata 5 stelle su 5

I bought some great headphones

I bought some great headphones. The staff are so knowledgeable. I was allowed to test them in their fabulous private room, which is a stunning setting, low mood lights and totally sound proof. Great service, I wouldn't go anywhere else for my audio devices.

21 maggio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Fantastic service as always

Purchase some speakers from Liverpool branch. Diego price matched a price that included employee benefits from my workplace which I really appreciated. Never had a bad experience with Richer Sounds Liverpool!

21 maggio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thank you for your 5 star review!

Valutata 5 stelle su 5

Great advice and service in store

Great advice and service in store. Fast availability of product.

21 maggio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great service

Great service, professional, helpful and didn't try to upsell to something I didn't need - so value for money.

All in all a great experience.

16 maggio 2026
Logo di Richer Sounds - Liverpool

Risposta di Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più