Richer Sounds - Lichfield Recensioni 

1901
TrustScore 5 su 5

4,9

46 Birmingham Road, WS13 6GF Lichfield, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was very impressed! Tha person who answered the phone was able to help this elderly customer to buy a television over the phone.He was so pleasant and knowledgeable without ever being patronisi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Number 1 great staff Number 2 top quality audio products. Number 3 been buying from this company from 1997 till this present time. Also good warranty. Highly recommended..thanks

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from Tom at the Lichfield branch. He was extremely knowledgeable and made excellent recommendations about products I should consider; one of which I purchased. First time I have used Ric... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 46 Birmingham Road, WS13 6GF, Lichfield, Regno Unito

  • 0333 900 0089

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1901)

23.641 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Trust the experts

Richer Sounds always delivers owing to their expertise, passion, competitive pricing and 6 year guarantee. Thanks Tim

4 febbraio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Good

Good, helpful service and an enjoyable experience. Followed up by rapid availability of my new speakers and good communication for me to collect them the following day.
Thank You

4 febbraio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thank you for your wonderful feedback

Valutata 2 stelle su 5

Your website is useless as no-one can…

Your website is useless as no-one can pay on it

Both myself and my partner have tried several times to buy ‘Sale Items’ but when you get to the payment part it doesn’t want your money !

Makes buying anything g a tad difficult and u had to phone up to purchase - but if a chore

Paul K

4 febbraio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thank you for your feedback, although it's disappointing of course you had such difficulties buying online. We really appreciate you sticking with us however and thank you for your custom.

I will arrange for our customer service team to investigate with you directly to find out where the issues were, and feedback to our developers asap..

seniorcomplaintsteam@richersounds.com

Thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Keep doing what you are doing!!

Keep doing what you are doing!!
Great products , great prices.
Staff are knowledgeable and friendly and helpful.
They have time to help and definitely do .
Above and beyond

3 febbraio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Brilliant service at the Lichfield branch thanks Tim!

Tim in the Lichfield branch went seriously above and beyond to help me find the right sound system for me. ' 'Unbelievably knowledgeable' doesn't begin to describe this guy! Friendly, patient and just a real pleasure to chat to also.
This is how you do customer interaction!
Thanks so much

2 febbraio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Helpful friendly staff

Helpfull staff. Good range of products on display - though large screen TVs and associated sound bars etc are the main items on demonstration. Stereo systems and turntables on display though more from the budget ranges. Very competitive prices.

31 gennaio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Great Sonos experience at Lichfield with Tom

We had an appointment with Tom at Lichfield regarding extending my Sonos setup. Tom patiently took me through a number of options explaining the pros & cons along the way, which was great because what I ended up buying wasn't what I originally thought I needed. Tom was first class, with no sales push at all, which made the whole experience so much smoother. The results are great, which includes a Sonos mini sub, and arc unltra and a sub gen 4, along with a port and a fantastic Project turntable which sounds perfect through the Sonos port and my sonos ones. Thanks Tom for pointing me in the right direction - talking to the experts, like Tom at Lichfield, is highly recommended

31 gennaio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thank you for your 5 star review!

Valutata 5 stelle su 5

Excellent knowledge and service

Having used Richer Sounds previously we had no hesitation in using them again. We were looking for a TV for our bedroom and received excellent advice on which was best for our needs. Tom was very knowledgeable and friendly to deal with, would definitely buy from them in future.

2 dicembre 2025
Non scritta su invito
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

50 inch TV.

The Lichfield store was extremely helpful .

22 gennaio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Richer Sounds is our first choice !

If Richer Sounds have the product we want then it's always our first port of call. What's not to like ? They match any price, if the product isn't in store they get it very quickly and the knowledge of the staff about their products is wonderful. My only negative comment is they need more staff because they're always so busy !

28 gennaio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thank you for your 5 star review!

Valutata 5 stelle su 5

I have just purchased a Samsung 48"…

I have just purchased a Samsung 48" OLED television from Richer Sounds as they had the best price, it was in stock and they arranged for delivery the following day. I telephoned their telesales team who answered all of my questions and concerns. Excellent service and would definitely use them again.

27 gennaio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Love Richer Sounds

Love Richer Sounds, everyone so helpful. Had to change tv wall bracket ,they were so helpful. Wouldn't go anywhere else,

26 gennaio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

It’s the small gestures that count..thanks Richer Sounds!

I don’t write many reviews but Richer Sounds were so helpful that I couldn’t not ‘pay forward’ as the Americans say.

I’m a bit of a tight wad when it comes to buying anything. I want a bargain, or at least good value.

After reading umpteen reviews I went looking for a good CD player. Richer sounds were selling one at a decent price but I also wanted the £10 off when signing up. Well I didn’t receive it automatically. The reason..well I’d signed up originally many moons ago, but because they had reset/updated their site/database whatever I had to sign up again. Signing up a second time connected my data up to the original signing on. Well shout outs to Sebastian at telesales, and Lucash (spelt wrong probably) and another guy at the Lichfield store, who despite being busy and getting a call out of the blue, helped me out no end and I was given the £10 discount despite having already received one years before. OK so it’s only £10 but that gesture speaks volumes for the attitude of the company. The player arrived two days later. All is good. Thanks everyone, your kindness and patience is much appreciated. 👍👍

27 gennaio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

First time i have shopped in Richer…

First time i have shopped in Richer sounds
friendly knowledgeable staff
always better to use a real shop with real people they beat online price as well

24 gennaio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Informed advice and opened up the shop…

Informed advice and opened up the shop for me when I was early. Straightforward and helpful and I now have exactly the amp and dvd player that I needed

21 gennaio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Popped in to look the tvs great friendy…

Popped in to look the tvs great friendy advice and prices. Will continue to use again

21 gennaio 2026
Logo di Richer Sounds - Lichfield

Risposta di Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più