Richer Sounds - Leicester Recensioni 

2449
TrustScore 5 su 5

5,0

163 London Road, LE2 1EG Leicester, GB


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Valutata 5 stelle su 5

After researching amplifiers and speakers, I turned to Richer Sounds for a sound test of my top selections. Levi was exceptionally helpful, making my listening experience truly enjoyable. I encourage... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Made many Hi Fi purchases from this company since 1990s, always good value and the 6 year warranty is a must. My latest buy was the Ben Q MacBook monitor, what a good screen it is, easy to set up and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After researching different tv’s, Richer sounds was recommended by friends. I was served by Paul, who was patient and talked through everything. All the staff have been great when I have had furthe... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

2K recensioni

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5,0

Tutte le recensioni

(2449)

24.092 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The customer service is so good it’s…

The customer service is so good it’s unreal. 6 years warranty on tv’s that are honoured without quibble. Wouldn’t give Curry’s the business if they were half the price and the last firm on earth.

19 febbraio 2026
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Risposta di Richer Sounds - Leicester

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent customer service

All the staff are very good especially Tony & Levi

19 febbraio 2026
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Risposta di Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Professional & friendly.

Ordered item on line to be picked up at Leicester shop. I didn't look at opening times, so I turned up about 11 am the store was still closed but Seb let me in to pick my order up.

9 febbraio 2026
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Risposta di Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Great experience at Richer Sounds.

Great advice and help getting exactly what suited our needs.
The staff at Leicester were very friendly and knowledgeable. We will definitely be using Richer Sounds again.

9 febbraio 2026
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Risposta di Richer Sounds - Leicester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Good Service

Ordering Process simple. Good Value for Money. Communications and Service from Levi at the shop 5☆.

9 febbraio 2026
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Risposta di Richer Sounds - Leicester

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Sonos purchase experience

Went into the store to view product and the members if staff were really welcoming and attended to me within 5 mins and it was the same over the phone and when I went to collect my items. Thank you team for a great customer experience.
The Sonos ultra arc and subwoofer 4 are really worth it. Need to download the app to change the equaliser setting though, which isn’t to bad in a digital world. But you Danny change locally. Sound quality is spot on and makes a great theatre entertainment system.
Easy to setup as well. Took me a couple of days to settle in with it.

7 febbraio 2026
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Risposta di Richer Sounds - Leicester

Thank you for your 5 star review!

Valutata 5 stelle su 5

Outstanding Service from Levi – A Credit to Richer Sounds Leicester

I don’t often write reviews, but Levi at the Leicester store truly deserves one. From start to finish, he went above and beyond to help me choose a new TV. I visited the store several times, and every single time Levi remembered me, picked up the conversation where we left off, and made the whole experience feel relaxed and personal.

He took the time to talk me through a wide range of TVs, openly discussing the pros and cons of each without ever being pushy. He really listened to what I wanted, showed me the exact features I was interested in, and never once tried to rush me or steer me towards something that didn’t feel right. His honesty and genuine approach built a level of trust you don’t often find in retail.

It was that trust and transparency that ultimately made me choose to buy from Richer Sounds and specifically from Levi. I even joked with him about a poor experience I’d had at John Lewis, where you expect service to go above and beyond, but unfortunately it didn’t. Levi completely exceeded those expectations without trying.

Outstanding customer service from start to finish. A real credit to the store and the brand.

9 gennaio 2026
Non scritta su invito
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Risposta di Richer Sounds - Leicester

Thank you for your 5 star review!

Valutata 5 stelle su 5

Good website and excellent guarantee

Good website and excellent guarantee. When I phoned the shop the guy I spoke to was very knowledgeable and helpful. Arrived 3 working days later and TV looks great.

6 febbraio 2026
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Risposta di Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Confident shopping experience …

I visited your Leicester store with total confidence after all the on-line reviews and wasn't at all disappointed. The service I received was second to none from Jason senior advisor (I believe that was his name 'sorry')
I didn't feel pressured and was given great advice on TV products from a very knowledgeable advisor,
I ended up with a OLED TV..
Will definitely recommend R/Sounds to family and friends.

29 gennaio 2026
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Risposta di Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great Service

Great Service
Staff very courteous and helpful

2 febbraio 2026
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Risposta di Richer Sounds - Leicester

Thank you for your 5 star review!

Valutata 5 stelle su 5

Warranty claim-no problem

Warranty claim, seamless result, top service, never expected anything less, brilliant team as usual, top mention for Paul and Sebastian.

1 febbraio 2026
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Risposta di Richer Sounds - Leicester

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Leicester branch sales advisor. The best.

Leicester branch. Really helpful and knowledgeable sales. Levi served us, giving us excellent advice about pairing a new amplifier with our b&speakers to update our system.

7 febbraio 2026
Non scritta su invito
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Risposta di Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Quick and efficient service

Quick and efficient service. Answered all my questions etc. Sorted out next day delivery too. Cheers!

31 gennaio 2026
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Risposta di Richer Sounds - Leicester

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great products

Great products, great service, great customer service, excellent all round

31 gennaio 2026
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Risposta di Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

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