Richer Sounds - Kingston Recensioni 

1613
•
TrustScore 5 su 5

4,9

72A Richmond Road, KT2 5EL Kingston, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great shop and customer experience. You can go there and see all the tvs next to each other and compare them easily.

Valutata 5 stelle su 5

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy ordering process, price was the lowest I could find and the products purchased were as ordered and excellent quality. I opted for click and collect which was all very smooth. Good communication... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(1613)

24.562 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Friendly

Friendly, knowledgable and helpful.

26 agosto 2026
Logo di Richer Sounds - Kingston

Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Good on line service as always

Good on line service as always
Good price and value
Advice needed when buying a TV
With freely .got to grips with it
But very different from Freeview set
up.

18 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Valutata 4 stelle su 5

I would have given five stars if it…

I would have given five stars if it wasn't for the somewhat ambiguous way the order was secured! Having said that, once a discussion had taken place between us Dan made sure the order was despatched as a next day delivery & I received the goods on Bank holiday Monday. So all good.

23 agosto 2026
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Risposta di Richer Sounds - Kingston

Thank you for the feedback and for taking the time to leave us a review.

We hope you enjoy the new purchase!

Many thanks,

The Customer Experience team

Valutata 5 stelle su 5

Friendly, helpful and efficient

My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

20 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Loving Carl…

Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

20 agosto 2026
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Risposta di Richer Sounds - Kingston

Thank you for your 5 star review!

Valutata 5 stelle su 5

The staff were super helpful and knowledgeable

The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

19 agosto 2026
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Risposta di Richer Sounds - Kingston

Thank you for your 5 star review!

Valutata 5 stelle su 5

Very good advice in store

Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

18 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great

Great, very helpful

17 agosto 2026
Logo di Richer Sounds - Kingston

Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Had a real hard time with a Panasonic…

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

24 novembre 2025
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Risposta di Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Great service

Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

15 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Helpful and friendly staff at Richer…

Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

14 agosto 2026
Logo di Richer Sounds - Kingston

Risposta di Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great personal service

Great personal service, great advise. Happy with the results.

11 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The service was five star

The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

3 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

In store purchase of a 32inch TV

I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.

27 luglio 2026
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Risposta di Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

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