Richer Sounds - Kingston Recensioni 

1591
TrustScore 5 su 5

4,9

72A Richmond Road, KT2 5EL Kingston, GB


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Valutata 5 stelle su 5

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

L'azienda ha risposto

Valutata 5 stelle su 5

Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(1591)

25.159 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly, helpful and efficient

My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

20 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Loving Carl…

Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

20 agosto 2026
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Risposta di Richer Sounds - Kingston

Thank you for your 5 star review!

Valutata 5 stelle su 5

The staff were super helpful and knowledgeable

The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

19 agosto 2026
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Risposta di Richer Sounds - Kingston

Thank you for your 5 star review!

Valutata 5 stelle su 5

Very good advice in store

Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

18 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great

Great, very helpful

17 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Had a real hard time with a Panasonic…

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

24 novembre 2025
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Risposta di Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Great service

Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

15 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Helpful and friendly staff at Richer…

Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

14 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great personal service

Great personal service, great advise. Happy with the results.

11 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The service was five star

The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

3 agosto 2026
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Risposta di Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

In store purchase of a 32inch TV

I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.

27 luglio 2026
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Risposta di Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Amazing Staff and Brilliant Prices

I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of my questions (even when I thought they were stupid) in a way that didnt make me feel like an idiot.

The TV i ended up buying on the spot and I got it at an absolutely amazing price compared to what online retailers were selling the same model for

A few days later when I went tk collect my TV the rest of the staff there was also amazing, they helped me carry the TV to the car park and even advised me on where to get my uber booked to/ what type to order.

I would highly recommend this store and can not thank the staff enough for how helpful they were.

26 luglio 2026
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Risposta di Richer Sounds - Kingston

Thank you for your 5 star review!

Valutata 5 stelle su 5

Good experience all round

Good price, excellent service, quick and efficient delivery.

25 luglio 2026
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Risposta di Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great experience buying a pair of Dali…

Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear.
Knowledgeable, patient and polite throughout - highly recommended.

30 luglio 2026
Non scritta su invito
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Risposta di Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

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