Richer Sounds - Hull Recensioni 

2164
TrustScore 5 su 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


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Valutata 5 stelle su 5

Very good they are really easy to speak to and very helpful even suggesting the best way to set things up the quality and price is excellent well done

L'azienda ha risposto

Valutata 5 stelle su 5

From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... Leggi di più

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Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(2164)

23.874 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I wanted to upgrade my 5.1 speaker package

I wanted to upgrade to upgrade to a very good 5.1 speaker system thein-store sales team helped me out over the phone on which speaker package to buy,very friendly and very helpful been going to richer sounds for years i would highly recommend richer sounds to my friends and family

11 febbraio 2026
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Risposta di Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Richard Sounds have always been my go…

Richard Sounds have always been my go to shop for hi-fi products they do everything they can to make sure you get the right product at the right price I have purchased many items from your store and I’ve always been satisfied with the service and the after sales service and I would not hesitate to recommend them

10 febbraio 2026
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Risposta di Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

My experience of purchasing an item was…

My experience of purchasing an item was made relaxed and straightforward with the customer assistance I received for a telephone enquiry and purchase. All was completed by very patient staff who very knowledgeable of the particular radio I ordered. Another brilliant deal and service. Manythanks RS

7 febbraio 2026
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Risposta di Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 4 stelle su 5

NOT NEXT DAY PICK UP BUT WE GO THERE EVENTUALLY…

WE ORDERED ON LINE WAS TOLD IT WOULD BE NEXT DAY PICK UP BUT WAS THEN TOLD BY THE SHOP IT WAS NOT IN STOCK AND WOULD BE IN THE NEXT DAY. WE HAD NOT HEARD ANYTHING FROM THE SHOP SO WE WENT INTO TOWN TO ENQUIRE. WAS TOLD THEY HAD CALLED ME BUT NO MISSED CALLS ON MY MOBILE!!! IT WAS SAT IN THE BACK OF THE SHOP AWAITING OUR PICK UP

5 febbraio 2026
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Risposta di Richer Sounds - Hull

Thank you for your feedback although my apologies there were some issues following you placing a 'click and collect' order on our website. The service is always available on a next working day basis, so if the store don't have stock of the item we will deliver to them from our central warehouse, as this was the case here and you had ordered online one evening, the item was despatched the following day and arrived the day after that.

I do hope all is well with the product and that you are happy, don't hesitate to get in touch if we can be of any help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Great service and advise and…

Great service and advise and knowledgeable staff always answer all my questions and sort out a great deal. Have used the Hull branch 3 times now and will do again.

31 gennaio 2026
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Risposta di Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Always incredible service from the…

Always incredible service from the team. Helpful and knowledgeable. I have a huge knowledge in this field also and its good to share thoughts with team members and buy from a excellent customer centred store

2 febbraio 2026
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Risposta di Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

I had a cd player delivered which…

I had a cd player delivered which turned out defective. I contacted Richards who immediately and with no hesitation set about resolving the issue. The staff were all very friendly and helpful.

20 gennaio 2026
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Risposta di Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Quality product and knowledge

Good knowledge by the staff, they did not push for a sale or to buy an item of higher spec than is needed. Listened to what you wanted and advised accordingly as to what might be best for you.

29 gennaio 2026
Logo di Richer Sounds - Hull

Risposta di Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

New turntable

Paul was very knowledgeable and helpful with my purchase of a new turntable.

2 febbraio 2026
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Risposta di Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Fantastic experience

Fantastic experience. The staff were so friendly. Very knowledgeable and not at all pushy. I would definitely recommend to all my friends to go here

2 febbraio 2026
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Risposta di Richer Sounds - Hull

Thank you for your 5 star review!

Valutata 5 stelle su 5

Wasnt sure what needed ,but rich…

Wasnt sure what needed ,but rich pointed me in the right direction ,iam very happy with new record player and great speakers ,very friendly and listed to what i said ,happy customer 👍

30 gennaio 2026
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Risposta di Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

The staff were so helpful and very…

The staff were so helpful and very knowledgeable. Would recommend shopping here if need any advise on hi first. Prices very good too

24 gennaio 2026
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Risposta di Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Always very friendly

Always very friendly, knowledgeable and happy to help. An excellent all round hifi/ audio retailer

24 gennaio 2026
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Risposta di Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

The best personal service you can ask for at Richer Sounds Hull have used Richer sounds Hull for as…

I have used Richer sounds Hull for as many years as I can remember, buying Hifi separates and TVs because of their knowledge, willingness to engage, advise, competitive prices and 6 year warranty.
Now 61 and disabled I rang the Hull store and spoke to their manager of 17 years. I needed a new TV, ad my 13 year old Panasonic plasma TV finally gave up. I listened to the managers advice and explained I was stuck in my chair for the weekend and couldn't get in the store. 6 hours later the manager personally delivered my new TV into my front room. That is understanding my needs and situation. He went above and beyond and I thank him for his personal service to me. My new TV is a Tcl, has fantastic picture and audio.
So, don't go anywhere else just go to Richer sounds Hull (if you live around here),

23 gennaio 2026
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Risposta di Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Fantastic Customer Service

I received brilliant customer service from all staff at the Hull store. They were really friendly and helped me change the TV I ordered and gave me a discount on the soundbar that came with it and they even offered free next day delivery which was really nice.
10/10

31 dicembre 2025
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Risposta di Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Very happy

Staff was very friendly and talked me through the tv I wanted,when the tv arrived I set it up and I'm really satisfied my with my purchase,I would definitely recommend Richer Sounds to anyone wanting a new tv at great prices

19 gennaio 2026

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