Richer Sounds - Hull Recensioni 

2245
•
TrustScore 5 su 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB

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Valutata 5 stelle su 5

I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(2245)

24.562 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I was given plenty of advice and…

I was given plenty of advice and recommendation as to choosing a hifi seperates system. Discounts were good and overall price was excellent.Delivery was faster than expected and overall service was faultless would thoughly recommend the hull branch

13 giugno 2026
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Risposta di Richer Sounds - Hull

Thank you for your 5 star review!

Valutata 5 stelle su 5

The staff very helpful and pleasant…

The staff very helpful and pleasant answered all questions when asked and nothing seemed to be any trouble, also deli ery was excellent arrived when stated only problem was I couldn't understand the young gentleman that delivered it as his English wasn't very good but everything else was fine

11 giugno 2026
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Risposta di Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Finding the exact model of TV I wanted…

Finding the exact model of TV I wanted on the website was easy and all the info about that specific model was listed. Ordering was straightforward and next day delivery was excellent. The TV came from the Hull store as far as I know.

9 giugno 2026
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Risposta di Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Efficient

Efficient. Good value for money. Staff helpful.

9 giugno 2026
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Risposta di Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

The manager was really helpful about…

The manager was really helpful about lots of issues to do with our enquiry, including the specification of various different TVs in relation to the costs, plus advice for where to site the TV and which bracket was required. The level of knowledge far exceeded that at Currys where we had previously been.

6 giugno 2026
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Risposta di Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Friendly

Friendly, helpful and efficient. Service with a smile!

7 giugno 2026
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Risposta di Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Friendly & efficient order from hull…

Friendly & efficient order from hull store over telephone & swift delivery arranged. Delivery as promised on time & courteous. Tv great. Thank you

6 giugno 2026
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Risposta di Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Above and beyond service

Went above and beyond to get an opened pair of Sennheiser IE200 down from Scotland just so we could try them (using our own tips). Great kit as well 😃

3 giugno 2026
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Risposta di Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Excellent service

Excellent service, knowledgeable, friendly and helpful staff. Highly recommended.

3 giugno 2026
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Risposta di Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Good, old fashioned help !

From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for. And I haven’t even mentioned the price quoted for new was cheaper than I’ve seen used units on a well known selling site go for. The Hull team were superb 👌🏻 as Arnold once said, I’ll be back….

3 giugno 2026
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Risposta di Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Excellent service from start to finish

Excellent service from start to finish, after doing some online research we visited RicherSounds, service and advice was great and the purchase was made efficiently. Delivery was arranged exactly when required. TV and sound system arrived on time, preceded by texts to confirm time. Items carried through to desired room. Both products are excellent and really happy with service in the shop, delivery and products. In addition the price was fantastic and beat their competitors hands down.

31 maggio 2026
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Risposta di Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valutata 4 stelle su 5

Friendly helpful staff

Friendly helpful staff, I wanted a simple, inexpensive phono pre amp. No selling something more expensive than what was wanted, clear advice no blinding you with science.
Item ordered in store and delivered promptly in a couple of days. Highly satisfied.

30 maggio 2026
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Risposta di Richer Sounds - Hull

Thank you for leaving us such positive feedback, it's fantastic that the team helped deliver a good experience for you. If there are any aspects where you feel we could have improved of course, and ideally got that full five star review, we'd love to hear about them..

seniorcomplaintsteam@richersounds.com

Many thanks

The RS team

Valutata 5 stelle su 5

Many thanks

I have over the years had various electrical items and have always s found Richer sounds to be helpful and the items bought to be of quality and reliable. The staff have always been obliging. I always recommend Richer sounds to family and friends. Thank you to all the staff at Hull.

29 maggio 2026
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Risposta di Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Richersounds customer service is second…

Richersounds customer service is second to none. Went in for what I wanted and they had it in stock.
The staff are very friendly and helpful.

29 maggio 2026
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Risposta di Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

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