Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Leggi di più
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I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Leggi di più
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I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have... Leggi di più
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I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn h... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, Regno Unito
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Easy in store purchase with friendly and knowledgeable staff, and helpful delivery options

Risposta di Richer Sounds - Holborn
Fantastic advice and service from Steve, the manager of Holborn Richer Sounds.

Risposta di Richer Sounds - Holborn
Excellent service. Ordered over the phone and picked up from the store an hour later. They added carrying handles to the box which made my journey back on the tube more comfortable. My son was delighted with the turntable and has started his journey into the world of vinyl albums.

Risposta di Richer Sounds - Holborn
I appreciate Richer Sounds offering me a refund/exchange when a product wasn’t performing as expected. Full marks for their service.

Risposta di Richer Sounds - Holborn
The manager took my idea or plan, educated me & proved he had that special item, right up my street, happy purchase & will revisit again.

Risposta di Richer Sounds - Holborn
Elliot at Richer Sounds made our phone and email transaction (I live on the Orkney Islands, off the North of Scotland!) completely painless. He was pleasant, efficient, and seemed really to care about the service he was offering. He even followed up to make sure everything was going well. Thank you!

Risposta di Richer Sounds - Holborn
As usual I received exemplary service from Richer Sounds. I wasn’t quite happy with some speakers I had bought so they exchanged them for some other ones with no hesitation. They also made it really easy for me to do this via dpd. If only all companies took customer service so seriously.

Risposta di Richer Sounds - Holborn
I have purchased here 3 times this year and every time the service has been spot on. Friendly advice and really good technically. Highly recommended.

Risposta di Richer Sounds - Holborn
Really helpful and friendly staff.
Great value products that are quickly sourced and delivered to store of customer's choice for collection.

Risposta di Richer Sounds - Holborn
The service from Richer Sounds is simply brilliant. Nothing is too much trouble for them, they will head out to see your house free of charge and provide advice as to the right TV and audio solution and will always give the right guidance on what products to buy (not simply the most expensive). They also always seem to have very compelling promotions on offer. The only place to buy a TV as far as I’m concerned. Special mention to Steve who heads the Holborn store in Central London.

Risposta di Richer Sounds - Holborn
As always, Richer Sounds are a top store.
Staff always helpful and I love that you can still visit a shop.

Risposta di Richer Sounds - Holborn
Always a positive experience with knowledgeable staff.

Risposta di Richer Sounds - Holborn
Incredibly helpful staff who went above and beyond to help me find the right speaker and Bluetooth solution for my vinyl set up. Many thanks!

Risposta di Richer Sounds - Holborn
The staff listen to your request if you are not sure of the item you are asking for,then suggest an alternative and the reason why. This gives you confidence on making a decision.

Risposta di Richer Sounds - Holborn
Excellent service on the phone. Great delivery time, very up to date information

Risposta di Richer Sounds - Holborn
Helpful and knowledgeable phone service. Flexibility about when to have delivery (the order was placed for me the next day to get the ideal delivery).

Risposta di Richer Sounds - Holborn
Incredible experience. Efficient and great price. Easy your talk to. Knowledgeable and a great store to deal with. Cannot recommend enough and will definitely be using again. Super quick delivery and the delivery team were great and efficient too.

Risposta di Richer Sounds - Holborn
I phoned the shop, they had in stock the Austrian Hi-X15 over ear headphones I had decided to buy, they put them by for me and next day I went to the shop and bought them. That's all good. Five stars. I think the only thing that might have improved the experience would have been if the salesperson had emphasised to me how very important it was to give the headphones time before they perform at their best. They sounded pretty awful when I got them home, unpacked the box and played piano music through them. Thin, clangorous, ghastly. But now, after several days and quite a few hours' use, they have improved immensely and sound really great.

Risposta di Richer Sounds - Holborn
I took a CD player under guarantee in need of repair. No problem and as the unit had been discontinued it was immediately replaced. I have used Richer Sounds Holborn for many years, they understand their products and are always helpful as well as being competitive in price. Bravo!

Risposta di Richer Sounds - Holborn
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