Richer Sounds - Holborn Recensioni 

1328
TrustScore 5 su 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB


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Valutata 5 stelle su 5

Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So good to have a company where the staff are passionate and the range is enormous. Was great to be able to buy something from their warehouse and collect it the next morning from the shop

L'azienda ha risposto

Valutata 5 stelle su 5

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
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4,9

Tutte le recensioni

(1328)

24.180 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I had a really great experience

I had a really great experience at this shop! So friendly and helpful, taking their time to find exactly what I needed — my cartridge, Cambridge gear, and a cable. They patiently explained everything and answered all my questions, making the whole experience enjoyable and stress-free. Felt really cool walking out with everything sorted. Highly recommend!
Thank you !!!

3 aprile 2026
Logo di Richer Sounds - Holborn

Risposta di Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Very friendly

Very friendly, efficient staff. Ordered a power cable for a Pro-Ject turntable that was delivered in no time.

30 marzo 2026
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Risposta di Richer Sounds - Holborn

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Easy in store purchase with friendly…

Easy in store purchase with friendly and knowledgeable staff, and helpful delivery options

27 marzo 2026
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Risposta di Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Knowledgeable

Knowledgeable, friendly staff

26 marzo 2026
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Risposta di Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Excellent service

Excellent service. Ordered over the phone and picked up from the store an hour later. They added carrying handles to the box which made my journey back on the tube more comfortable. My son was delighted with the turntable and has started his journey into the world of vinyl albums.

11 marzo 2026
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Risposta di Richer Sounds - Holborn

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Excellent service

I appreciate Richer Sounds offering me a refund/exchange when a product wasn’t performing as expected. Full marks for their service.

24 marzo 2026
Non scritta su invito
Logo di Richer Sounds - Holborn

Risposta di Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

The manager took my idea or plan

The manager took my idea or plan, educated me & proved he had that special item, right up my street, happy purchase & will revisit again.

14 novembre 2025
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Risposta di Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Thank you Elliot !!!

Elliot at Richer Sounds made our phone and email transaction (I live on the Orkney Islands, off the North of Scotland!) completely painless. He was pleasant, efficient, and seemed really to care about the service he was offering. He even followed up to make sure everything was going well. Thank you!

12 marzo 2026
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Risposta di Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

As usual I received exemplary service…

As usual I received exemplary service from Richer Sounds. I wasn’t quite happy with some speakers I had bought so they exchanged them for some other ones with no hesitation. They also made it really easy for me to do this via dpd. If only all companies took customer service so seriously.

9 marzo 2026
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Risposta di Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Always top service/experience

I have purchased here 3 times this year and every time the service has been spot on. Friendly advice and really good technically. Highly recommended.

7 marzo 2026
Logo di Richer Sounds - Holborn

Risposta di Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Really helpful and friendly staff.

Really helpful and friendly staff.
Great value products that are quickly sourced and delivered to store of customer's choice for collection.

5 marzo 2026
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Risposta di Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Simply the best service and value

The service from Richer Sounds is simply brilliant. Nothing is too much trouble for them, they will head out to see your house free of charge and provide advice as to the right TV and audio solution and will always give the right guidance on what products to buy (not simply the most expensive). They also always seem to have very compelling promotions on offer. The only place to buy a TV as far as I’m concerned. Special mention to Steve who heads the Holborn store in Central London.

27 febbraio 2026
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Risposta di Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

As always

As always, Richer Sounds are a top store.

Staff always helpful and I love that you can still visit a shop.

21 febbraio 2026
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Risposta di Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Incredibly helpful staff who went above…

Incredibly helpful staff who went above and beyond to help me find the right speaker and Bluetooth solution for my vinyl set up. Many thanks!

19 febbraio 2026
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Risposta di Richer Sounds - Holborn

Thank you for your 5 star review!

Valutata 5 stelle su 5

The staff listen to your request if you…

The staff listen to your request if you are not sure of the item you are asking for,then suggest an alternative and the reason why. This gives you confidence on making a decision.

26 febbraio 2026
Logo di Richer Sounds - Holborn

Risposta di Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent service on the phone

Excellent service on the phone. Great delivery time, very up to date information

25 febbraio 2026
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Risposta di Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

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