Richer Sounds - Glasgow Recensioni 

5029
TrustScore 5 su 5

4,9

57 Jamaica Street, G1 4NN Glasgow, GB


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Valutata 5 stelle su 5

Long term customer and richer sounds continue not to disappoint and live up to my high expectations Great prices , great service and (In the past ) great customer service No bullshit just a goo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( A... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Helpful and knowledgeable member of staff. Good to talk to someone rather than only looking on internet. The option of collecting from shop or a free delivery useful ( chose collection). Out of sto... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I contacted Richer sounds in Glasgow and spoke to Jordan with regards to getting demo of Wharfedale EVO 5.4 speakers. I had watched many you tube reviews and I felt I needed to hear for myself. Delive... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

5K recensioni

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4,9

Tutte le recensioni

(5029)

24.752 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Always helpful in the Glasgow store

Always helpful in the Glasgow store both on the phone and when I have visited. Alan the Manager is particularly understanding when discussing options for my system right from the beginning. Highly recommended company and people. Thank you.

10 aprile 2026
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Risposta di Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Hifi equipment purchases.

Been upgrading my hifi equipment & cables since January, Stephen @ Richer Sounds has been great, he gave sound advice which ultimately resulted in me spending more than I had planned but so glad that I did as end result was definately worth it, would have no hesitation in recommending Richer Sounds their customer service has been first class.

9 aprile 2026
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Risposta di Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Excellent service

Although the small item I wanted was not in stock, prompt home delivery was arranged at no extra cost.

8 aprile 2026
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Risposta di Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great friendly helpful service from…

Great friendly helpful service from David
I came to buy rear speakers for my Denon surround sound system and for advice on a mini system with speakers which David was happy to set up and let me hear
I should be back soon when I’ve saved up

7 aprile 2026
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Risposta di Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 4 stelle su 5

Excellent item, shame about delivery company

Excellent TV, very good price. Website easy to use and secure. Good communication.
All taken down a notch by the delivery company you use. Not impressed. Delivery delayed, various different WhatsApp message chats (people or AI?) not making much sense and not being particularly helpful. One of the delivery people deciding to pass a judgy remark about the tv being too big for my living room.

6 aprile 2026
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Risposta di Richer Sounds - Glasgow

Thanks for taking the time to leave such a detailed review and for the kind comments about the product and purchase experience, all of which are great to hear.

I’m very sorry however that the delivery side of things let this down, including the completely inappropriate comment from the deriving team, and I can completely understand why that would leave a sour note on what should have been an exciting time. We do take this sort of feedback seriously, and have addressed the issue directly with the delivery company involved, if you would like to discuss the issue further of course feel free to get in touch via the below..

seniorcomplaintsteam@richersounds.com

Kind regards,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Had the best time in this store

Had the best time in this store. The staff are brilliant and gave us such great advice on a new stereo system. No push for hard sale just honesty and great service they couldn’t do enough for us.

2 aprile 2026
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Risposta di Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Helpful staff

Helpful staff, quick delivery

2 aprile 2026
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Risposta di Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great customer service

I wanted a second turntable, nothing too expensive, bluetooth-enabled, to use in my attic room. Staff were very friendly and helpful. Very happy with my purchase - a win-win 'cos I spent a bit more than I intended - great salesperson! Turntable was delivered the next day

1 aprile 2026
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Risposta di Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Glasgow delivering First Class customer service

First class customer service in the Glasgow Branch!
Like visiting an old friend and made to feel welcome.
zero pushy sales!
You have an idea what you are looking for they will help you with the options available.
The dont try to upsale you, it's just simple advice giving you the chance to make an informed decision,be it that day or another day. It's what the high street is lacking ! Strongly advice trying here before you part with cash at another place !

1 aprile 2026
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Risposta di Richer Sounds - Glasgow

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Recommended Media Streamer To Suit Me

Dean listened to what I wanted, checked what the different media streamers could do, recommended one that fit my needs (not the most expensive) and ordered it for delivery since out of stock. He even mentioned I could bring it back if it did not work out for me.

The WiiM was an absolute pig to configure properly, so I very nearly did return it, but with a lot of help from Google AI I eventually persuaded it to do exactly what I wanted.

30 marzo 2026
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Risposta di Richer Sounds - Glasgow

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

New tv😃

Ordered my TV online for pick up at store,great deals on tvs the cheapest company by far,when went to pick up staff very polite and helped load up car,would definitely use richer sounds again,extremely happy.

30 marzo 2026
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Risposta di Richer Sounds - Glasgow

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

First rate sevice with no sales pitch

First rate sevice with no sales pitch. Had a good idea what I wanted but the person who served me put more "meat on the bones" with his knowledge. Now I have my purchase up and running I am pleased with the advice I was given. Thank you.

25 marzo 2026
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Risposta di Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Dave the sales assistant was really…

Dave the sales assistant was really friendly & helpful in giving details of spec on different models of tvs

1 aprile 2026
Non scritta su invito
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Risposta di Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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