A fault on product made me seek a replacement The online experience to get advice was quick and resolved my query The assistance from staff in store was absolutely excellent Product delivered q... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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A fault on product made me seek a replacement The online experience to get advice was quick and resolved my query The assistance from staff in store was absolutely excellent Product delivered q... Leggi di più
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Very knowledgeable team, really easy to deal with, very helpful and patient with my enquiries. No high pressure sales Kept well informed about my delivery - items I purchased were out of stock. De... Leggi di più
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Great service. Ordered via phone. Delighted to speak to a very knowledgeable and helpful person and the same on my follow up query. This is our 2nd purchase through Richer Sounds, Glasgow and will de... Leggi di più
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Made phone call and was given excellent information and price for goods.Shipping was excellent.Had no problems with purchase.Member of staff was very helpful and polite,which I don't always find these... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, Regno Unito
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Perfect item, lovely friendly communication, jolly store staff. Wouldn’t go anywhere else.

Risposta di Richer Sounds - Glasgow
Had a record player delivered to the house, but the turntable didn’t work. After a handful of emails to manufacturer they agreed it was faulty and suggested I take it back to the store, or could be delivered, and it would be fast-tracked- agreed to pick it up in store (Glasgow), meant to be on Tuesday (after emails ended Saturday) but got a call from store on the Monday to tell me it was in. Since the fault was not visible with the last one I asked for it to be checked, and they confirmed fine on a call back to me 5 minutes later. Oh and was given £30 of a discount (about 15%). Happy in the end.

Risposta di Richer Sounds - Glasgow
These guys are the best to deal with. Really know there stuff and go above and behond

Risposta di Richer Sounds - Glasgow
Richard Sounds is a truly wonderful company. We have always as a family bought from the above.last month one of my nephews noticed our Samsung 75”TV picture was not as sharp. Spoke to the manager in Glasgow store who informed me we were still in warranty by One month of a Six year term ! he arranged for TV to be checked and picked up back by company called TVR the back lights were replaced and TV is as good as new.We have never had to use this facility but on this rare occasion we did and it was stress free. Thanks again Richer Sounds. John (Glasgow)

Risposta di Richer Sounds - Glasgow
Prices was fantastic for 65inch TV . Delivery was quick and was kept up to date with delivery company

Risposta di Richer Sounds - Glasgow
I heard of these guys before due to a forum on boards.ie. Always seem to go out of their way to sort people out, and it wasn't different now that I finally needed something.
Online shopping got a bit stuck as it came to delivery so a quick call and everything got sorted, including next-day delivery and a discount for 1st purchase.

Risposta di Richer Sounds - Glasgow
Stephen in the Glasgow store gave invaluable and impartial advice and costs that allowed me to do some more research on the options and make an informed selection within the budget that I had

Risposta di Richer Sounds - Glasgow
Was looking for mid price lg oled for sometime and Richer Sounds has always been my go to place having used numerous times in the past for audio and TV equipment.
The fact that they offer 6 year guarantees and price matches + is as good as it gets.
Have always found staff to be very helpful and knowledgeable. Never pushy and will help to make informative choices based on your preferences.

Risposta di Richer Sounds - Glasgow
David was very knowledgable about the products and helpful in discussing options without feeling pressured into making a purchase

Risposta di Richer Sounds - Glasgow
I would be more than happy to use Richer Sounds (Glasgow) again. We live in the far NW of Scotland, and have no localised hifi resources here - recently looking for a new amplifier and a streamer to back up a large CD collection, we found the advice and service from the branch was excellent.

Risposta di Richer Sounds - Glasgow
I was helped so much by Simon with good and knowledgeable advice. I ended buying a much better amplifier than I thought I could afford

Risposta di Richer Sounds - Glasgow
10/10 service. Helped me pick a record player and explained so much to help me set it up. Lovely staff x

Risposta di Richer Sounds - Glasgow
The staff were great.
I bought an amplifier and speakers.
The speaker wire was free but it was one piece. I cut and trimmed it to use it as two wires. I was expecting it to be prepared at the shop. Not a big deal but it would be a nice touch.

Risposta di Richer Sounds - Glasgow
Great price and fast delivery. Friendly, helpful staff in the Glasgow store. They even refunded my £2 parking ticket price, which was a nice gesture.
Only complaint would be that whoever packed my amp for in-store collection stuck a large, sticky DPD delivery label directly onto the amplifier's presentation box. Not very nice as it was a gift for my son

Risposta di Richer Sounds - Glasgow
Spoke to boy on phone, told him what I was looking for, he was extremely helpful and was out in about 10/15 mins 👍

Risposta di Richer Sounds - Glasgow
great experience. Spoke to someone over the phone from the glasgow branch on saturday about an Amp I wanted, had it delivered and in hand by monday. Can't really beat that

Risposta di Richer Sounds - Glasgow
Once again very easy going staff, great to get on with and have great knowledge of the products they sell. Delivery was earlier that expected so happy days!

Risposta di Richer Sounds - Glasgow
Great chat and advice from the shop owner, well worth the visit and very happy with my new ear buds

Risposta di Richer Sounds - Glasgow
Visited the Glasgow store to see and listen to an amplifier. David assisted and showed the product off to his knowledge. Very friendly and happy to discuss and show other products. Got the amp for less cost than other stores, even online.
Had delivered to the store and was unable to pick up. Simon delivered it on his way home. Unbelievable service. Have bought things before. My go to store.
Also 6 year warranty is unbeatable.

Risposta di Richer Sounds - Glasgow
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