Richer Sounds - Glasgow Recensioni 

5162
•
TrustScore 5 su 5

4,9

57 Jamaica Street, G1 4NN Glasgow, GB

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Valutata 5 stelle su 5

A fault on product made me seek a replacement The online experience to get advice was quick and resolved my query The assistance from staff in store was absolutely excellent Product delivered q... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very knowledgeable team, really easy to deal with, very helpful and patient with my enquiries. No high pressure sales Kept well informed about my delivery - items I purchased were out of stock. De... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service. Ordered via phone. Delighted to speak to a very knowledgeable and helpful person and the same on my follow up query. This is our 2nd purchase through Richer Sounds, Glasgow and will de... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Made phone call and was given excellent information and price for goods.Shipping was excellent.Had no problems with purchase.Member of staff was very helpful and polite,which I don't always find these... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

5K recensioni

5 stelle
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4,9

Tutte le recensioni

(5162)

24.593 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Perfect item, lovely staff

Perfect item, lovely friendly communication, jolly store staff. Wouldn’t go anywhere else.

5 luglio 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 4 stelle su 5

Record player not working but sorted quickly

Had a record player delivered to the house, but the turntable didn’t work. After a handful of emails to manufacturer they agreed it was faulty and suggested I take it back to the store, or could be delivered, and it would be fast-tracked- agreed to pick it up in store (Glasgow), meant to be on Tuesday (after emails ended Saturday) but got a call from store on the Monday to tell me it was in. Since the fault was not visible with the last one I asked for it to be checked, and they confirmed fine on a call back to me 5 minutes later. Oh and was given £30 of a discount (about 15%). Happy in the end.

4 luglio 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thank you for leaving us a review, we're sorry that there issues with your first turntable of course, although it's good to read you are now happy. Please do contact the store directly should you need any further help.

The Customer Experience team

Valutata 5 stelle su 5

Deal with in confidence

These guys are the best to deal with. Really know there stuff and go above and behond

3 luglio 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Richard Sounds is a truly wonderful…

Richard Sounds is a truly wonderful company. We have always as a family bought from the above.last month one of my nephews noticed our Samsung 75”TV picture was not as sharp. Spoke to the manager in Glasgow store who informed me we were still in warranty by One month of a Six year term ! he arranged for TV to be checked and picked up back by company called TVR the back lights were replaced and TV is as good as new.We have never had to use this facility but on this rare occasion we did and it was stress free. Thanks again Richer Sounds. John (Glasgow)

29 giugno 2026
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Risposta di Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Prices was fantastic for 65inch TV

Prices was fantastic for 65inch TV . Delivery was quick and was kept up to date with delivery company

2 luglio 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

All positive stories are confirmed

I heard of these guys before due to a forum on boards.ie. Always seem to go out of their way to sort people out, and it wasn't different now that I finally needed something.
Online shopping got a bit stuck as it came to delivery so a quick call and everything got sorted, including next-day delivery and a discount for 1st purchase.

2 luglio 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Stephen in the Glasgow store gave…

Stephen in the Glasgow store gave invaluable and impartial advice and costs that allowed me to do some more research on the options and make an informed selection within the budget that I had

1 luglio 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Was looking for mid price lg oled for…

Was looking for mid price lg oled for sometime and Richer Sounds has always been my go to place having used numerous times in the past for audio and TV equipment.
The fact that they offer 6 year guarantees and price matches + is as good as it gets.
Have always found staff to be very helpful and knowledgeable. Never pushy and will help to make informative choices based on your preferences.

29 giugno 2026
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Risposta di Richer Sounds - Glasgow

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Knowledgable staff

David was very knowledgable about the products and helpful in discussing options without feeling pressured into making a purchase

26 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great service and support

I would be more than happy to use Richer Sounds (Glasgow) again. We live in the far NW of Scotland, and have no localised hifi resources here - recently looking for a new amplifier and a streamer to back up a large CD collection, we found the advice and service from the branch was excellent.

26 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thank you for your 5 star review!

Valutata 5 stelle su 5

I was helped so much by Simon with good…

I was helped so much by Simon with good and knowledgeable advice. I ended buying a much better amplifier than I thought I could afford

29 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

10/10 service

10/10 service. Helped me pick a record player and explained so much to help me set it up. Lovely staff x

28 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thank you for your 5 star review!

Valutata 4 stelle su 5

The staff were great

The staff were great.
I bought an amplifier and speakers.
The speaker wire was free but it was one piece. I cut and trimmed it to use it as two wires. I was expecting it to be prepared at the shop. Not a big deal but it would be a nice touch.

29 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for the positive review, and the kind words about the team. The basic free cable pack we included with Hi Fi systems does comes pre prepared when required, so the cable length included is in one piece allowing customers to choose their lengths upon installation.

We're grateful for the feedback of course and will take it onboard.

The Customer Experience team

Valutata 5 stelle su 5

Great price and fast delivery

Great price and fast delivery. Friendly, helpful staff in the Glasgow store. They even refunded my £2 parking ticket price, which was a nice gesture.
Only complaint would be that whoever packed my amp for in-store collection stuck a large, sticky DPD delivery label directly onto the amplifier's presentation box. Not very nice as it was a gift for my son

28 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thank you for your 5 star review!

Valutata 5 stelle su 5

Extremely helpful

Spoke to boy on phone, told him what I was looking for, he was extremely helpful and was out in about 10/15 mins 👍

27 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

great experience

great experience. Spoke to someone over the phone from the glasgow branch on saturday about an Amp I wanted, had it delivered and in hand by monday. Can't really beat that

27 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Once again very easy going staff

Once again very easy going staff, great to get on with and have great knowledge of the products they sell. Delivery was earlier that expected so happy days!

27 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 4 stelle su 5

Great chat and advice from the shop…

Great chat and advice from the shop owner, well worth the visit and very happy with my new ear buds

27 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thank you for the great feedback, and for the comments on your experience. We're so pleased you are happy with the earbuds of course, and hope next time you visit we can deliver a full 5 star experience!

The Customer Experience team

Valutata 5 stelle su 5

the Glasgow store.

Visited the Glasgow store to see and listen to an amplifier. David assisted and showed the product off to his knowledge. Very friendly and happy to discuss and show other products. Got the amp for less cost than other stores, even online.
Had delivered to the store and was unable to pick up. Simon delivered it on his way home. Unbelievable service. Have bought things before. My go to store.
Also 6 year warranty is unbeatable.

27 giugno 2026
Logo di Richer Sounds - Glasgow

Risposta di Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

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