Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delaye... Leggi di più
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I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... Leggi di più
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Got a call to say they were ten minutes away, which was appreciated Very friendly man who brought the items into my home and advised to contact if there were any problems Excellent customer servic... Leggi di più
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Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy an... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Regno Unito
- 0333 900 0093
5,0
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Great delivery service from Rob and…
Great delivery service from Rob and Trav - clear messages to let us know when the delivery slot would be and then a call to say they would be there within the half hour, all kept to time.
TV was delivered to room of choice and done in a professional, courteous and polite manner.
Great service and friendly guys, faultless and fantastic!
28 aprile 2026
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Risposta di Richer Sounds - Distribution
Thank you for your 5 star review!
Fantastic delivery guys mark and Gareth…
Fantastic delivery guys mark and Gareth went above and beyond with the delivery ,,
Thanks guys
28 aprile 2026
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Risposta di Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fabulous tv at a great price
Fabulous tv at a great price. Delivery fellas were fantastic bang on time and called to update on the way. Couldn’t ask for more 👍👍
28 aprile 2026
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Risposta di Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Quick delivery
Quick delivery, helpful call when they were on their way, found the entrance to my atypical property np
28 aprile 2026
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Risposta di Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Gareth and Karol were BRILLIANT
Gareth and Karol were BRILLIANT, as was everyone else in my purchase journey. I cannot describe how good the customer service is. They delivered on every level, OUTSTANDING.
27 aprile 2026
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Risposta di Richer Sounds - Distribution
Thank you for your wonderful feedback
Risposta di Richer Sounds - Distribution
Thank you for your wonderful feedback
Excellent
From purchase to delivery, Richer Sounds were excellent. I had a potential issue where the delivery might have arrived while I was out, but Gareth and his colleague went out of their way to ensure it reached me before I had to leave. Their effort was above and beyond what most companies offer.
27 aprile 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Good communication
Good communication. Narrowed down the delivery time and then rang half an hour before delivery. Friendly and helpful delivery driver.
27 aprile 2026
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Risposta di Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Brilliant service
Brilliant service, item was delivered on time and in great condition by the driver Gareth.
24 aprile 2026
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Risposta di Richer Sounds - Distribution
Thank you for your 5 star review!
Amazing customer service
I had no idea how amazing the customer service is from Richer Sounds. Every part of the purchase has been an example of how all companies should treat their customers. The delivery drivers Karol and Paul were also excellent with clear communication on times and a courtesy call ahead of delivery. Can't recommend them highly enough
24 aprile 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Thanks Gareth!
Gareth was great, delivery was on time and gave a call in advance, very happy with his polite services!
24 aprile 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Couldn’t give less than 5
Couldn’t give less than 5. Gents have provided excellent service. Definitely recommended.
24 aprile 2026
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Risposta di Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent customer service!
Very pleased with all the staff at Richer Sounds - both in the store (Tom) & the delivery team (Karol & Paul).
Great communication - received messages of expected time delivery & then they phoned when nearer to say they will arrive in about 15/20 minutes. Karol & Paul were polite & friendly & took care with our new tv.
Highly recommend Richer Sounds & would definitely use again!
24 aprile 2026
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Risposta di Richer Sounds - Distribution
Thank you for your 5 star review!
A good discussion at the Manchester…
A good discussion at the Manchester branch at the weekend,then rang up on the Tuesday spoke to Mat to see if the new to stock had arrived which it had,so I purchased new tv on the phone,delivered on Wednesday by Warwick and Karol and all nice and smooth no dramas +++
21 aprile 2026
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Risposta di Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Many thanks to Warwick and Karol for…
Many thanks to Warwick and Karol for the seamless delivery of my new TV. The lads were courteous and polite.
14 aprile 2026
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Risposta di Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
No problems at all
No problems at all. On time and very polite and respectful
23 aprile 2026
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Risposta di Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Had great service from Trav and Paul…
Had great service from Trav and Paul and would definitely buy again from Richer Sounds.
21 aprile 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thank you for your 5 star review!
I have been a long time customer of…
I have been a long time customer of Richer Sounds from way back when I was in my teens...
But this was the first time I have anything delivered.
What can I say apart from exceptional. I was given a delivery slot of between 10-12. Then I was contacted with a delivery time as they were nearer.
Tracy and Rob were very polite and helpful they are a credit to the company.
Once again many thanks....
20 aprile 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
We had to have a specific delivery time…
We had to have a specific delivery time and Trav and Rob went out of their way to accommodate us. Thank you.
22 aprile 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Tracy and Rob courteous and efficient
Tracy and Rob courteous and efficient. Thanks
21 aprile 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
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