Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Leggi di più
L'azienda ha risposto
Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Leggi di più
L'azienda ha risposto
This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Regno Unito
- 0333 900 0093
5,0
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Gareth and Mark did a great job…
Gareth and Mark did a great job delivering my new television. Communicative and efficient.
8 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very good experience
Very good experience, Karol and Paul both very pleasant. The Tv was delivered with care. Would recommend richer sounds.
7 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Staff very helpful and patient
Staff very helpful and patient.
Matt in office
Garath and Mark on delivery.
Price very good also.
8 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Great service all round
Delivery service was great. The staff at Prestwich branch were really helpful. I will definitely use Richer Sounds again in the future
8 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Gents were clean and tidy
Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory..
They checked to box for damage before leaving. All in all about 5 minutes.
You get a text with an approximate time slot bet them I got a phone call giving an update of 20 minutes until arrival. So none of the faffing about sitting waiting, you can actually get something done prior to them arriving.
Excellent delivery service
8 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great lads
Great lads. Products delivered safely and on time. Thanks.
7 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thank you for your wonderful feedback
Zak and Ian - Great Delivery...
Zak and Ian were fantastic today delivering our new TV.
A courtesy call 5 mins prior to arriving and then listened to my wife who had our sleeping baby at the time of delivery. They delivered the TV very quietly and she couldn't be happier.
7 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Great communication from Karol and Paul…
Great communication from Karol and Paul in the delivery of my new TV. Arrived when they said they would and were super careful in the handling of the TV to the required room. Very friendly and chatty and helpful.
7 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Risposta di Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
The whole experience was excellent
The whole experience was excellent, from ordering, to delivery today by Trav and Rob. The delivery was very professional with the equipment being brought into the house and placed where we wanted it. Will definitely use again.
7 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thank you for your 5 star review!
Ordered the same item twice by mistake…
Ordered the same item twice by mistake but this was picked up by the staff who rang to check and quickly cancelled one order and refunded the money. This didn’t delay delivery date. Gareth, the delivery driver kept in touch about delivery time, was very helpful and polite and respectful of property.
7 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Great job thanks to deliver drivers…
Great job thanks to deliver drivers Gareth and mark
7 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Mark and Paul were excellent in…
Mark and Paul were excellent in communicating their delivery date and time which was well within the 5 day window provide by Richer Sounds Hanley who were themselves excellent but I will review separately.
They arrived almost to the minute on their earlest predicted time slot.
Delivery wasn’t helped by emergency road works on entrance to our driveway but they coped and dropped items in our lounge.
6 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Trav and Rob delivered our TV today
Trav and Rob delivered our TV today. We had great communication for delivery and they were very helpful with advice too. Very friendly.
7 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thank you for your wonderful feedback
Excellent delivery team
Excellent delivery team. Plenty of communication before and during the delivery. Would recommend them for any future deliveries.
7 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Risposta di Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Kept in the picture for the full…
Kept in the picture for the full process, very friendly and polite on arrival of delivery.
1 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thank you for your wonderful feedback
Excellent purchase experience
The guys kept us informed of the delivery schedule, were very professional during the delivery, advised us, if we have any queries to contact the showroom, all in all a very good experience
5 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Delivery was great
Delivery was great, Gareth was in touch early on to give me a heads up on time and he delivered a really professional service. I was happy with how it all went.
2 ottobre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thank you for your wonderful feedback
Brilliant service
Brilliant service from Rob and Paul for the delivery. Couldn’t be happier with Richer Sounds Stockport.
30 settembre 2026
Non scritta su invito
Risposta di Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.