Simon at the Chiswick branch was super helpful when I purchased my LG Oled G6. We discussed the geometry of my media wall and Simon was kind enough to provide me with an additional 3rd party wall moun... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Simon at the Chiswick branch was super helpful when I purchased my LG Oled G6. We discussed the geometry of my media wall and Simon was kind enough to provide me with an additional 3rd party wall moun... Leggi di più
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It's very easy to shop at Richer Sounds. The product I wanted wasn't in stock at the branch I visited, but the staff knew exactly what I wanted and ordered it for collection the next day. The staff ar... Leggi di più
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Worked with Tim to purchase a new turntable. Knowledgeable staff, good products, and overall a great experience.
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It's Richer Sounds. Been buying gear from them since the early 90s. The most consistently great hifi shop to ever have existed. Always qualityz friendly customer service, knowledgeable advice and soli... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
482 Chiswick High Road, W4 5TT, London, Regno Unito
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Fantastic service from Freddie at the Chishwick branch.

Risposta di Richer Sounds - Chiswick
Great to be served by employees who are certified audiophiles the experience becomes more than a purchase

Risposta di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick
excellent helpful service. On their advise I bought a Ruarkaudio Compact Music System which was deliverd the next day and I am very satisfied with my purchase

Risposta di Richer Sounds - Chiswick
I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bonus is the fact that if you do not make a claim then at the end of the warranty period you can get you money back - brilliant. I have also found than their customer service is very good but should matters go wrong they have an excellent escalation process in place that really does work. Also they will not be beaten on price on like for like goods. No hesitation in recommending.

Risposta di Richer Sounds - Chiswick
Very prompt and well informed customer service.

Risposta di Richer Sounds - Chiswick
I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the remote wouldn't work so I called them and straight away they ordered a brand new boxed Denon and honored the existing discounted rate. Thats Customer service.

Risposta di Richer Sounds - Chiswick
Excellent product and service and arranged an excellent “fitter”. Couldn’t be better.

Risposta di Richer Sounds - Chiswick
All good. Pleasant and helpful staff. What I needed was in the shop both times so that saved me a lot of time and effort.

Risposta di Richer Sounds - Chiswick
Well, it's taken ten weeks of dedicated collaboration by the exceptionally pleasant Chiswick chaps, but we've finally identified a faulty amplifier, which was hampering the new speakers and new streamer, as well as the old cd player and old turntable. With a new Tangent amp, everything's terrific now, old and new.

Risposta di Richer Sounds - Chiswick
I don’t really go anywhere else for stuff. Staff incredibly helpful. Soundbar’s amazing as well. Top recommendation…

Risposta di Richer Sounds - Chiswick
Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was taken over the phone and the delivery was super fast with no hic-ups.
I ended up going with an open box model (with a 6 year warranty!) and everything was pristine with everything there.
Very happy with everything (Except LG, Didn't realise how bad their tracking was until I checked AdGuard home) and will definitely strongly consider (If not always go back to) Richer Sounds if its feasible in the future.

Risposta di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick
Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS.

Risposta di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick
From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic service this company supplies.
This isn’t the first experience with them the last time was with the Romford branch. This time was with the Chiswick branch. On each and every occasion the service is above 1st class.
I will always use them.

Risposta di Richer Sounds - Chiswick
Just having a knowledgeable human being lift the phone and talk to me straight away was worth gold. You didn't have the item I wanted, but it was waiting for me 24 hours later. Altogether, a feeling of friendly competence.

Risposta di Richer Sounds - Chiswick

Risposta di Richer Sounds - Chiswick
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