Richer Sounds - Bromley Recensioni 

1407
TrustScore 5 su 5

4,9

48 East Street, BR1 1QW Bromley, GB


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Valutata 5 stelle su 5

Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1407)

24.702 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Held my item until I got there.

They kept the last turntable aside for me, and also happily gave me a £10 discount for joining the VIP club

24 dicembre 2025
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Risposta di Richer Sounds - Bromley

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Ordered online on Saturday before…

Ordered online on Saturday before Christmas was able to pick up in store on Tuesday excellent communication with the team. Got exactly what we wanted at a good price

22 dicembre 2025
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Risposta di Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

CD player

I was able to park directly opposite the Bromley shop and my CD player was carried to my car for me.

19 dicembre 2025
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Risposta di Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

PHILIPS Ambient 43 inch…

Matt went out of his way to source the TV bought in Nov as the new stock was not coming in until the New Year as this was a Christmas Present I was not happy

23 novembre 2025
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Risposta di Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Bromley team are excellent

The staff instore are very friendly, knowledgeable and helpful. They were able to advise suitable products within my budget. Delivery service was quick and efficient. Can’t fault.

13 dicembre 2025
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Risposta di Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great service from friendly staff

Call centre busy calls go to stores, I was so lucky to get through to Matthew at the Bromley branch. Friendly, full of know how and gave me an excellent deal. With a 6 year warranty of course ;) Thanks Matthew

19 dicembre 2025
Non scritta su invito
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Risposta di Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

The personal help of Matt at Bromley…

The personal help of Matt at Bromley despite not receiving speakers lost by DPD he has lent me speakers so I have some over Christmas until mine are found or come back in stock . I suggest you sack DPD. Happy Christmas.

11 dicembre 2025
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Risposta di Richer Sounds - Bromley

Thank you for your 5 star review!

Valutata 5 stelle su 5

Top service from Matt!

I bought some QED speaker cable from the Bromley store and there was an issue with one of the banana plugs. Matt came to my house to sort it for me. Amazing service!

28 novembre 2025
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Risposta di Richer Sounds - Bromley

Thank you for your 5 star review!

Valutata 5 stelle su 5

Was looking for a hifi set after much…

Was looking for a hifi set after much research i settle for Richer sounds Bromley,
I met Jerome he was so welcoming and enthusiastic after describing what I was looking for he made a few recommendations and setup the studio so I could have a listen to the equipment, he generated a quote for a few items for Me to have a think about, there was no hard sell
After a few days I return and met with Jerome after much discussion I settle for the Arcam A5 plus Amp and the Wharfedale EVO 5.3 speaker to get me started, more equipment to follow
Jerome is an asset to Richer sounds he made my experience enjoyable

1 dicembre 2025
Valutata 5 stelle su 5

Staff both in shops and telesales very…

Staff both in shops and telesales very helpful. Finally listening to my teenager LPs again and somehow I still know all the words after 25 years. Just don’t ask me what I did last week…great little turntable, very easy to set up.

5 dicembre 2025
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Risposta di Richer Sounds - Bromley

Thank you for your 5 star review!

Valutata 5 stelle su 5

Richer Sounds consistently delivers…

Richer Sounds consistently delivers beyond expectations. Although this was a relatively small purchase, I was impressed by the Bromley branch’s level of attention, excellent advice, and swift delivery. The staff are highly knowledgeable and genuinely passionate about the products they sell. I highly recommend this store, which stands well ahead of its competitors.

6 dicembre 2025
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Risposta di Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Quality Goods. Great service!

Team provided knowledgeable advice in regards to product and installation needs. Tommy stepped in when the on line ordering system struggled. Thanks Tommy!

1 dicembre 2025
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Risposta di Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Customer service has been outstanding

Customer service has been outstanding! Thanks again to Matt and Tommy for supporting with my original faulty TV which couldn't be fixed. Which lead to a purchase of a new TV with a gift voucher which was very much appreciated. I am happy with my new TV. As well I have been a customer of Richer Sounds for fair few years and the customer service has always been very good. Thanks again.

27 novembre 2025
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Risposta di Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Bought a tv during Black Friday

Bought a tv during Black Friday. Customer support was really helpful and accepted “price match” twice afterwards.
The delivery was fast and smooth

1 dicembre 2025
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Risposta di Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Valutata 4 stelle su 5

I Love TVs

My recent visit to the Bromley branch was a good experience. The store is outdated but the staff were very helpful. The main reason why I used RS is be they give you the same price as other stores like Currys and other out lets without the added insurance cost. I've now bought four TV for my family and touch wood no issues. So, not yet tested the warranty or, company's customer service.
👍🏿

30 novembre 2025
Valutata 5 stelle su 5

Great store manager

Excellent customer service. The store Manager is very good and always pleasent to deal with. Been shopping here since 2007 and will continue to as well.

7 dicembre 2025
Non scritta su invito
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Risposta di Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Richer Sounds Bromley Store

All of the staff at the Bromley store were incredibly helpful and took the time to allow me make my decision on a TV and Soundbar.
I had three visits to the store and each time they allowed me to experiment with the tv and test the soundbar fully and answered my many quest questions with great knowledge and professionalism.

30 novembre 2025
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Risposta di Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

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