Richer Sounds - Bournemouth Recensioni 

1661
•
TrustScore 5 su 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Regno Unito

  • 0333 900 0058

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(1661)

24.593 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Aaron was very helpful in Bournemouth…

Aaron was very helpful in Bournemouth shop. Helped us make a decision. Would have been 5 star but there was an issue with the tv. However it was swapped the following day. Shops should be judged no5 only on price but also how they resolve problems which was done promptly and without any fuss.

20 febbraio 2026
Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. Thanks Aaron and Paul

12 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

I purchased a Humax FHR6000T

I purchased a Humax FHR6000T. The first box didn't perform well. I spoke to the manager at Boscombe branch Paul who went over and above to correct the problem, and is still working on the continuing problem. HUMAX 1 STAR PAUL 10 STARS give him a bonus. 11

11 febbraio 2026
Non scritta su invito
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Efficient and very quick delivery

Richer Sounds was recommended to me by a friend, it was very easy to find exactly what I wanted and the delivery was much quicker than expected.

17 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Richer sounds richer experience

Great store great prices brilliant staff who are all very knowledgeable about the product s , I wouldn’t go anywhere else , why would you ? 5 star service in every way ,

17 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Always a great service from the team in…

Always a great service from the team in Bournemouth. Never try to upsell you anything. Full of information.

15 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Came to the Bournemouth store to…

Came to the Bournemouth store to purchase an amplifier and the service and information was incredible. I received such a good price on the amp (open box product) that I purchased a turntable as well. Will definitely return for future purchases

15 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Highly recommend

Really competitive price on the product we purchased and helpful staff when we collected the order

24 maggio 2025
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Risposta di Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

customer satisfaction.

I was unsure about the name and type
Of soundboard I needed for my size room and the highest quality of sound for my limited budget. The assistant Mr
Lewis suggested a Dennon, and I must say I am over the moon with the result.

13 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

A satisfied customer

Firstly, it is a sad fact that there are fewer specialist hi-fi retailers in Bournemouth than there were, say, twenty years ago, so our choice was somewhat limited in this respect. That isn't meant to be a back-handed compliment by the way - just setting context. We really did receive first class service in-store and it was great to receive help from someone (Dan) who actually knew what he was talking about, which is welcome when you're spending significant amounts of cash on a product. No hard-sell, just helpful advice. We could certainly recommend your company to anyone else who was thinking of purchasing a new hi-fi setup.

8 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Make sure to check out Richer Sounds

Telesales was a convenient way to source a Chord Mojo 2 at a bargain price.
Staff were friendly, accommodating and made the over the phone purchase straightforward and easy.
Whenever I next need any audiovisual equipment I’ll make sure to give Richer Sounds a go! Highly recommended.

6 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Excellent service.

We were extremely pleased with the service and excellent advise that we were given. Highly recommended.

9 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Popped in to the local store as moral…

Popped in to the local store as moral support for a friend and made the most of asking one of the RS team about a specific item. The advice and options given resulted in a purchase, plus as a treat, we managed to get a showing of the opening sequence of the F1 movie in the demo room, very nice. Great service and a great team at the store.

7 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

These guys really know their stuff

These guys really know their stuff. Was given a HiFi for a present and needed some speakers. Really helpful and great price (£100 off as a VIP member). Not in stock but they ordered them and they arrived next day. Fantastic service.

13 febbraio 2026
Non scritta su invito
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Risposta di Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valutata 3 stelle su 5

YOUR PURCHASE MAY NOT BE DELIVERD TO YOU HOME

Polite young man very helpful quick service .When it came to delivering my TV not so good .It was not sent to my home as expected but to a pickup point.as I am over 80years old this was not easy, maybe I could have been told this at the start. I was surprised to be given a telephone number of someone if I needed my T V set up which Idid so far I have not been able to contact anyone at the given number

2 febbraio 2026
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Risposta di Richer Sounds - Bournemouth

Thanks for your review, although I was sorry to hear about this. Please bear with us while we investigate, after which we will be in touch.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

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