Red Dog Music 

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Valutata 5 stelle su 5

Great staff, great shop Knowledgeable, friendly, helpful staff who show great patience in helping choose an instrument or accessory. Sometimes selection is limited in store but they’re happy to order... Leggi di più

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Valutata 5 stelle su 5

I was recommended red dog music shop by a friend, he couldn’t rate it enough, with which I totally agree. From the outset the place is a veritable sweet shop for all musicians alike, the staff know th... Leggi di più

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Valutata 5 stelle su 5

I recently purchased a Mackie mixer and pair of speakers through Red Dog. I was initially going to purchase the equipment from an alternative online retailer due to the price but decided to contact Re... Leggi di più

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Valutata 5 stelle su 5

I bought the UA Apollo Twin interface here and I must say I had the best support. They were able to answer all my queries and offer me helpful recommendations. Because I am not an EU national I... Leggi di più

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Dettagli dell'azienda

  1. Negozio di strumenti musicali
  2. Negozio di impianti Hi-fi
  3. Negozio di musica
  4. Azienda di software

Informazioni fornite da varie fonti esterne

With state-of-the-art stores in London and Edinburgh, Red Dog Music is the friendliest musical equipment retailer in the UK.


Informazioni di contatto

Tutte le recensioni

(1608)

1 recensione negli ultimi 12 mesi

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Valutata 5 stelle su 5

Interface for Stratocaster to GarageBand sofware

Bought an interface to connect my Stratocaster to Apple Macintosh to use with GarageBand software. Murray handled the sale, demonstrated excellent product knowledge and all went well. Red Dog Music thoroughly recommended.

26 luglio 2018
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Risposta di Red Dog Music

Hi Duncan,

I'm really happy to hear you're all set with your new interface and Murray looked after you along the way. If there's anything else he can do please do just ask.

All the best,
Red Dog Music

Valutata 5 stelle su 5

Excellent service

Excellent service. Will definitely visit again

26 luglio 2018
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Risposta di Red Dog Music

Hi Jon,

Just a quick message to thank you for taking the time to leave us such a positive and kind review.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

First class company to deal with

First class company to deal with, did exactly as they said they would and matched the best deal going.
Staff were really pleasant, friendly and helpful. I know you shouldn’t single anyone out, but It was Gary I dealt with and he was excellent. Made a handle for the box and directed me on the easiest way back to Prince’s Street and was genuinely concerned that I was carrying the box. Thanks again Gary. I have no reservations at all in recommending Red Dog Music and they will be my first port of call if I need anything in the future. Last thing, absolutely delighted with the Bose S1 Pro. Great piece of kit.

25 luglio 2018
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Risposta di Red Dog Music

Hi Alex,

Please accept my thanks for sharing your experience of shopping with Red Dog Music in Edinburgh. I'm really glad to hear you had such a positive experience while Gary was looking after you. I hope you're still loving the Bose S1 Pro, they really are brilliant and I'm sure you're getting used to everyone asking you about yours when you're out and about.

All the best,
Red Dog Music

Valutata 4 stelle su 5

So far so good

So far so good. Looks sturdy. Bigger than I expected from picture.

21 luglio 2018
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Risposta di Red Dog Music

Hi Craig,

Thank you for taking the time to review our service. If we can ever help you again in the future please do let us know.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Great shop!

Great shop for all things musical, from DJ equipment to Guitars. Top staff who are always ready to help.

21 luglio 2018
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Risposta di Red Dog Music

Hi Loki,

If there's anything else we can do to help in the future, please do let us know.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Excellent to have done business with Red Dog Music

I am so pleased to have discovered that there is such an excellent music instrument store as Red Dog Music not too far from the vicinity where I live. On visiting the shop, I was able to try out the Nord Stage 3 keyboard in the store for as long as I wanted, and the staff were extremely helpful and knowledgeable in answering my questions. After the purchase, they continued to remain in contact by email, answering promptly my further questions on recommended insurance companies, etc. and ensuring the timely delivery of the instrument. I have since been recommending Red Dog Music to all my musician friends. A wonderful company to do business with, and I look forward to my next visit on an amplifier-hunting expedition!

19 luglio 2018
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Risposta di Red Dog Music

Hi Mark,

I just wanted to take the time to reply to your review and thank you for your kind words. I'm really glad you enjoyed the Nord Stage 3, it really is a keyboard that deserves it's place with the all time greats on most professional stages.

If our team can help you out again in the future please don't hesitate to be in touch.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Great store and excellent service and…

Great store and excellent service and advice. Will go back.

19 luglio 2018
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Risposta di Red Dog Music

Jacobus,

Just a quick note to say thank you for leaving your kind 5 star review. If our team can ever help again in the future please do let us know.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Great stock, great service!!

I needed to source some speaker stands for a TV series and Red Dog Music had the best selection I could find. Even when my first choice was unavailable in time for filming, Andy did everything he could to get the second choice stands to location in time. The advice and sales service was excellent, delivery exactly as planned with consistently good comms and the stands were perfect.
I can't recommend these guys highly enough!!

19 luglio 2018
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Risposta di Red Dog Music

Hi Helen,

Thank you so much for taking the time to share your experience of shopping with Andy in our London store. I'm glad we managed to get some speaker stands to you just in time for filming. If there is anything else Andy and the team can help you with in the future don't hesitate to get in touch.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Excellent service and Honesty

I can only say excellent service and support having ordered a guitar in march 2018 they had difficulty with the suppliers and were honest and forthright about either a money return or wait...with regular updates the guitar arrived eventually in july! Red Dog packaged it well and sent it on asap. Many thanks

18 luglio 2018
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Risposta di Red Dog Music

Hi Dave,

Thank you so much for leaving such a kind review of your experience of shopping online with us. I oversaw your order and I know we had quite a few setbacks along the way. I'm just so glad they finally landed and you're happy with your new guitar.

If our team can ever support you in the future please don't hesitate to get back in touch.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

I bought the UA Apollo Twin interface…

I bought the UA Apollo Twin interface here and I must say I had the best support. They were able to answer all my queries and offer me helpful recommendations.

Because I am not an EU national I was also able to get the VAT refund of 100 pounds - which they guided me though.

If anyone is interested in listening to my track, my name's Jesse Neo on Spotify and Apple Music!

Thanks Red Dog Music!

17 luglio 2018
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Risposta di Red Dog Music

Hi Jesse,

I'm really glad to hear you had a great experience of shopping with Red Dog Music. I hope your new Apollo Twin is serving you well right now. If there is ever anything our team can do to support you please do let them know.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Supportive and helpful

Red Dog had exactly what I was looking for, and their website clearly explained (in user-friendly detail) all of the features. The item wasn't in stock, so they ordered it for me, and it arrived to them very quickly. DPD botched the delivery to myself and were very unresponsive, so I phoned Red Dog, and they were incredibly supportive and helpful throughout the process. I would definitely recommend Red Dog next time you need some type of music product.

13 luglio 2018
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Risposta di Red Dog Music

Hi Joseph,

Please accept my thanks for your excellent review. I'm glad you found our website to be user-friendly (we're quite proud of it). I'm sorry that DPD didn't get it right the first time, we find they are the best of the couriers in the UK right now. When something isn't right we're usually able to step in and make sure it's with you as quickly as possible.

If our team can do anything further to help you again please do let us know.

All the best,
Red Dog Music

Valutata 5 stelle su 5

I've bought a few different items from…

I've bought a few different items from Red Dog over the last few years and they are generally my 'go to lookup' when I'm either researching or looking to buy a piece of kit, largely due to the extensive range of brands which they have. Delivery tends to be pretty fast even when items aren't in stock, and communication is great and very professional.

12 luglio 2018
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Risposta di Red Dog Music

Graham,

I just wanted to reply to your review to thank you for taking the time to write such a kind and honest account of your experience. As you know, we always do what we can to keep you in the loop and aware of what's happening with your order. If we can help you again in the future please do let us know.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

excellent customer service

Got a nord 3 stage many thanks to david from edinburgh and Mike from the london store for sorting me out a good deal will look to you guys first for future purchases

12 luglio 2018
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Risposta di Red Dog Music

Hi Peter,

I hope you're enjoying your Nord Stage 3. I'll make sure both David and Mike get a chance to see your excellent review. If there is ever anything else we can help with in the future please do let us know.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Got exactly what I wanted

Got exactly what I wanted, when I wanted it, from friendly and helpful in-store staff at better than the manufacturer's online price - can't ask for more than that! They were also really good when I ordered something a bit niche from the website which had a slightly longer lead time, called to warn me I might have to wait a couple of weeks while they sourced it from the supplier and reassured me they'd keep in touch if it was delayed any further, which they didn't have to do (in the end they got their hands on it sooner than expected and I was an even happier customer).

12 luglio 2018
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Risposta di Red Dog Music

Hi Ben,

We do love a challenge and it's great when we manage to get hold of those more niche items! If we can help you again in the future and help you hunt anything down then don't hesitate to give us a call.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Fantastic tailored service.

Luckiest guy in the world living next door to this place. Had a great few conversations with Dom at Balham. Helped me narrow down my choice of a great Mic to level up my vocal production, and upon querying a price match went above and beyond to help me find one and more than math the deal. Great guy, great store, amazing selection of goodies to get your ears around. They sold me what I need and not what they want to sell me.

12 luglio 2018
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Risposta di Red Dog Music

Hi Elliot,

You must have a quicker commute to our shop than most of our staff! Thank you for your kind words and I'll make sure Dom gets a chance to read them. If he can ever provide any more support (or make you a cup of tea) do just nip next door!

All the best,
Red Dog Music

Valutata 5 stelle su 5

Excellent experience

With the purchase of the Boss Acoustic Singer Pro I became a new customer of Red Dog Music. Within 4 days I received my order. Faster is not delivered in Germany.
When I asked questions about the product, I received fast, competent and very friendly information from Gary by e-mail. Thanks to Google Translator, I understood it very well. I found a very good price / performance ratio at Red Dog Music
Thank you for everything. I will gladly recommend Gary and his team.

Best regards from the Free State of Saxony in Germany Peter Golesh

12 luglio 2018
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Risposta di Red Dog Music

Hi Peter,

Thank you for leaving us such a kind review. We always try to help our European friends whenever we can. I'm glad your order arrived quickly and if we can ever provide any more support please do let us know.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Great service

Great service in the London branch. Got to try out the equipment I was interested in before buying and staff were friendly and helpful. Thanks!

12 luglio 2018
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Risposta di Red Dog Music

Hi Matt,

I'm really glad to hear you had a great experience in our London store. If there is anything further we can do to help you please let us know.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Great customer service

Great customer service. Andy helped me out after a smaller manufacturer included the wrong plug and really went above and beyond in sending me a temporary one to use before sending a replacement.

11 luglio 2018
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Risposta di Red Dog Music

Hi Tom,

As we do sell quite a lot of small manufacturer items they can sometimes make a mistake. I'm really glad we managed to get you the correct power supply quickly. If Andy can help you any further please do let him know.

Kind Regards,
Red Dog Music

Valutata 5 stelle su 5

Excellent experience

Excellent experience. I was missing a part from a B-stock item that I ordered and they sent me a replacement within a day. Would definitely buy from them again

11 luglio 2018
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Risposta di Red Dog Music

Hi Lewis,

Thank you for leaving such a kind review of our service. I'm really glad that your order issue was fixed quickly. Do keep an eye out in the future as we do have new b-stock bargains being added all the time.

All the best,
Red Dog Music

Valutata 5 stelle su 5

Very good customer service

Very good customer service. Good prices and quick delivery. Totally recommended .

11 luglio 2018
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Risposta di Red Dog Music

Hi Javier,

I'm really happy you thought we had good prices and DPD were quick to deliver to you! If we can ever be of any further assistance in the future please do let me know.

Kind Regards,
Red Dog Music

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