Seamless service - from booking until the truck drove off. Marek and his colleague were great. Very happy with the service and would highly recommend.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Spoke with a lovely lady (Kristine) who advised on the cost for collecting a king sized mattress, duvan base and headboard. Cheaper than anywhere else online. Given 2 hour collection slot for the foll... Leggi di più
Mykhailo was awesome. Nothing was too much trouble. Such a nice guy. The level of customer service from Mykhailo and the company generally, over the phone and text etc was SO unexpected and such a nic... Leggi di più
While other companies made it more difficult than it should be to book a collection, Recycling Squad has come to collect my item only a couple hours after getting in touch with them. A bit pricier tha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Rubbish clearance in London . We collect domestic, builders, green and commercial waste at the convenient time for you ! Same day collections!
Informazioni di contatto
London, Regno Unito
- +442080896801
- info@recyclingsquad.co.uk
- www.recyclingsquad.co.uk
Would highly recommend - Extremely reliable Company
Seamless service - from booking until the truck drove off.
Marek and his colleague were great.
Very happy with the service and would highly recommend.
2 maggio 2026
Non scritta su invito
Mykhailo was awesome
Mykhailo was awesome. Nothing was too much trouble. Such a nice guy. The level of customer service from Mykhailo and the company generally, over the phone and text etc was SO unexpected and such a nice surprise. It has encouraged me to clear more stuff. Mykhailo is booked again for tomorrow.
4 aprile 2026
Non scritta su invito
Great service
Great communication from both booking office and driver himself, who was polite, quick and good-humoured. Final price well within estimate too. Would def use again.
14 febbraio 2026
Non scritta su invito
Was so easy to book in an appointment…
Was so easy to book in an appointment customer service is great really happy with the service the gentleman that came was great definitely I’ll call up again in the future.
15 dicembre 2025
Non scritta su invito
Excellent rubbish removal! …
I needed a very large pile of rubbish removing quickly, and the Recycling Squad gave the most competitive quote for the work (out of 3 companies I asked). Furthermore, they were polite, punctual and speedy. Victoria kept me informed throughout, and the driver texted me with an approximate arrival time, and turned up on the dot. I cannot fault their service. Very happy to recommend
29 ottobre 2025
Non scritta su invito
Lovely gent Tiber
Lovely gent Tiber , did a good job . Would highly recommend this company
20 ottobre 2025
Non scritta su invito
Very pleased with Recycling Squad.uad
Very pleased with Recycling Squad. Their very pleasant driver called ahead to say he was on his way, refuse removed from front of house quickly and area left clean.
I'm happy and will definitely use them again.*****🙂
20 ottobre 2025
Non scritta su invito
Mykhailo (Misha) was fantastic
Mykhailo (Misha) was punctual, pleasant and provided an excellent service at a reasonable cost. Will definitely use again!
13 ottobre 2025
Non scritta su invito
Excellent communication from Victoria…
Excellent communication from Victoria at the offices the team that turns up do a thorough job clean up as well been using this company for a number of years highly recommended
1 luglio 2025
Non scritta su invito
Risposta di Recycling Squad
Thank you so much for your kind words! We’re thrilled to hear you’ve been happy with our service over the years. Victoria + the team will be delighted to know their work is appreciated!
Strongly recommend for home move!
I’ve used Recycling Squad twice now and both times I’ve had great customer service with obtaining a quote and scheduling a collection. The collection team are professional and work efficiently and speedily. I would strongly recommend Recycling Squad, especially if your local council refuse and recycling service isn’t the best.
29 maggio 2025
Non scritta su invito
Risposta di Recycling Squad
Thank you so much for your lovely feedback! We're really pleased to hear you've had a great experience with both our office team and collection crew. Your recommendation truly means a lot to us. We look forward to assisting you again in the future!
Waste collection- EXCEPTIONAL SERVICEon with the…
Exceptional communication with the office and the driver. Super speedy response and fast collection.
Polite and considerate team.
An immense ' THANK YOU'
Putney, London
20 maggio 2025
Non scritta su invito
Risposta di Recycling Squad
Thank you so much for your kind words! We're delighted to hear you had a smooth experience from start to finish. We're always here when you need us!
Brilliant service
Brilliant service. Spoke to Victoria on the phone, had a quote within 10 mins and a driver was out within 1hr to collect the rubbish. Would definitely recommend and use again.
30 aprile 2025
Non scritta su invito
Risposta di Recycling Squad
Thank you for your kind feedback, Nathan! We are always at your service.
Great customer service
Great customer service, fast pick up, affordable price 👌
14 aprile 2025
Non scritta su invito
Risposta di Recycling Squad
Thank you for ordering our service and for your kind feedback, Anna!
Will use this service again positive…
Will use this service again positive and came promptly ... efficient and price ok
21 febbraio 2025
Non scritta su invito
Really nice driver and very much…
Really nice driver and very much appreciate the help and clearance of the rubbish at a fair price.
4 febbraio 2025
Non scritta su invito
Risposta di Recycling Squad
Thank you for your kind words! We are glad to hear you are happy with our service and will pass your feedback to the driver !
Always at your service,
Recycling Squad
BEWARE -THE QUOTE ISNT THE PRICE
Got a few quotes to remove some waste from a dismantled unit etc. All bagged up in black sacks ready to go. Detailed photos were sent and nothing added. Got a call from Recycling Squad and a quote of £75+vat. I told the woman I had a fixed quote of £95 (which I had) and so would not accept someone turning up and asking for more. Unfortunately only my wife was there when the guy turned up and he upped the price to £108. These companies that quote low to get the job then make up excuses to get the extra 10-40% really annoy me and I will not be using this lot again. I understand it when people add things to the pile but my collection was exactly as per the photos. The guy mentioned something about heavy bags - yes 2 or 3 were a bit heavy, but many were very light. This is not the only company pushing the price up from the quote- but looking on here it seems they do it a lot.
Laughable response - if they had a scale I'd take note but the guy didn't weigh any bags, he just said a couple were a bit heavy so they would have to charge more. Obviously he didn't comment on the very light bags of which there were more. They know more often than not you haven't got time to arrange an alternative.
19 novembre 2024
Non scritta su invito
Risposta di Recycling Squad
Dear Paul,
As our officer let you know we recycle legally, within London, and charges are based on weight/volume. It is impossible to assess the exact weight of items in the bags based on the pictures, no matter how detailed the pictures are. As it was offer to you "if after weight check price will be more that £95, please say NO to collection, there going to be no charge, company will cover all expenses".
As an establish company we protect our customer's interests: we don't charge unless they are happy with quote, confirm it to us and only then we proceed. As in this particular case it was confirmed by your wife.
We also treat our employees with equal respect and cover all drivers/helpers time and salaries, fuel and insurance for all cancelled collections.
Thank you for your time and review.
Recycling Squad Team.
Terrible experience today
Terrible experience today. I called for a quote and listed what was there. It was 70-80 +vat. That was an estimate but when the two men arrived they said 180 + vat. I told them I wanted to call the office (to understand the quote) and before I had even finished the call they had stropped out. They were really rude men, I would have felt super uncomfortable if I had been in the flat on my own. Stay clear, they are chancers.
11 novembre 2024
Non scritta su invito
Risposta di Recycling Squad
Dear Tamar,
We are registered, insured company, providing services for more than 14 years.
In your conversation with our office, you were informed that quote is approximate, and driver will provide with exact cost. We recycle legally, with registered dumps, so we need to see the waste, before giving the exact amount. Also sometimes our clients forget to mentioned other details: like items are bigger/heavier than anticipated, don't fit in the lift and have to be carried down from 6th floor, or nearest parking is far far away.
But not to worry, that's why we have Customer-Friendly cancelation policy "CLIENT DOESN'T PAY A PENNY", which you took full advantage of:
company covered all the expenses, including salaries or 2 people who answered your request, fuel, vans, insurance etc. etc.
Our driver spent time and painstakingly explained to your husband price of recycling for each piece. He also explained that he has to go down to re-park his van. So, I don't feel like description "stropped out" applies.
90% of our drivers are family men, with young children of they own. Your insinuations regarding feeling unsafe around our drivers are absolutely distasteful and feels like they were added purely to make us look bad.
I am an individual
I am an individual . I was quoted £55 to remove a mattress to be paid in cash or card on removal - when they arrived that price did not include VAT and they charged 70 quid. I think this is misleading.
28 ottobre 2024
Non scritta su invito
Risposta di Recycling Squad
Dear Tina,
Thank you for your review. As I can hear from the recording, you were given an approximate quote of £55+VAT (which is £66 in total), to be confirmed by the driver. The final quote was £59+VAT (£70). I would say it was spot on! Taking in consideration that the officer on the phone can not check the weight and structure of the mattress.
But we understand, some things might get occasionally lost in conversation... That's why we have a fantastic, Customer-Friendly "CANCELATION POLICY" that you were made aware of during the booking call: you can cancel the collection, even when our drivers have already arrived at your address and given you a final quote. NO hidden fees and NO questions asked! - company covers all the expenses.
Always at your service,
Recycling Squad Team
Tell me one time
Tell me one time, but don’t even come on that day. Not serious company!!!!
13 agosto 2024
Non scritta su invito
Risposta di Recycling Squad
Good morning Gogi
We are sorry you did not receive the most suitable slot for you. We are trying to accommodate everyone as much as possible same day, otherwise we offer next day collection depending on our availability. There are multiple factors, such as closing times at recycling centres, which can prevent us to be able to attend. We are always keeping our booked customers updated if there is a delay.
Thank you for your understanding
Kindest regards
Recycling Squad Team
Great experience
Great comms. Driver was well on time, really helpful and a great service for a reasonable price at short notice
10 agosto 2024
Non scritta su invito
Risposta di Recycling Squad
Thank you for your review!
Kind regards
Recycling Squad Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.