This company are outright thieves. You get the offer for a one-year subscription--in my case $60--which seems a good deal, but then they hit you with a $20/month tech service that you're unaware you... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Your tech support was very professional and helpful. Ervin, the technician, took the time and patience from his technical support duties to help me set up access to my new account. He did it swiftly a... Leggi di più
L'azienda ha risposto
Maricel was very pleasant to communicate with. She also went out of her way to make sure that I understood all the programs that she was discussing. Talk about thorough, she is at the head of her cl... Leggi di più
L'azienda ha risposto
Both Mary Jean and Alvin were top notch and knew exactly what to do to help me in my quandry. Even tho I had to give them access to my computer, I was completely at ease and trusted that they had my b... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Azienda di software
- Negozio di componenti software per computer
- Servizi e assistenza per computer
- Ricerca e sviluppo di prodotti
- Rivenditore di software
Scritti dall'azienda
RealDefense is a cybersecurity and privacy company dedicated to helping consumers secure their digital lives. We own and operate a portfolio of trusted brands—including iolo, MyCleanPC, MyCleanID, and USTechSupport—that deliver award-winning PC optimization, identity protection, tech support, and privacy tools to millions of users worldwide. Our mission is to provide fast, friendly, and effective solutions to everyday tech problems while ensuring transparency, trust, and customer satisfaction. We believe everyone deserves a safer, faster, and more private online experience—and we work hard every day to make that a reality. If you've had an experience you'd like to share—good or bad—we're listening. Your feedback helps us improve and better serve our customers.
Informazioni di contatto
6080 Center Drive, Suite 800, 90045, Los Angeles, Stati Uniti
- 8018536763
- Reputation@RealDefen.se
- www.realdefen.se
4,4
Eccellente
31 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Henry saves the day...
I. Henry was a wonderful technician providing explanations to various questions asked. His knowledge is extensive and his actions were spot on...
8 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Stan! We’re glad to hear Henry’s expertise, clear explanations, and spot-on support made such a positive difference.
My teck rep was May Ann and she helped …
My teck rep was May Ann and she helped me resolve my computer problem and then she helped me with my phone. Very good representative and I was pleased with her good attitude and manner.
8 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Charles! We’re glad May Ann was able to resolve your computer issue, assist with your phone, and provide such friendly, professional service.
Professional and patient
Professional and patient; explained what was happening and how to bookmark sites.
8 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Dan! We’re glad to hear our tech support team provided patient, professional help and clear explanations to guide you through bookmarking sites.
Edgar solved my issue and improved my…
Edgar solved my issue and improved my service. Great job.
8 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Tim! We’re glad Edgar was able to quickly resolve your issue and improve your overall service experience.
Maricel was very pleasant to…
Maricel was very pleasant to communicate with. She also went out of her way to make sure that I understood all the programs that she was discussing. Talk about thorough, she is at the head of her class because she knew the answers to my questions right away. She was easy to talk to and understood the problem and fixed it.
7 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Bill! We’re glad Maricel delivered such thorough, knowledgeable, and friendly support while making sure you fully understood the programs and resolving your issue.
Risposta di RealDefense, LLC
Thanks so much for the great feedback, David! We’re glad to hear your issue was resolved quickly and effectively by our tech support team.
I have used Tech Support for almost 20…
I have used Tech Support for almost 20 years and they have never failed to come through with good service in correcting my computer problems. That is a very good service. All tech service persons are very good with their knowledge and service. Thank you all. It is important to state that Mr. Erwin Quiambao was exceptionally good in his service. Took interest in my needs and gave the best service i could ask for. Special thank you for his work.
7 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Safwat! We’re thrilled to hear you’ve trusted our tech support for nearly 20 years and that Erwin provided such exceptional, attentive service. We truly appreciate your loyalty and kind words.
Saving the day from printer failure.
Aaron did a great job solving my computer printer issues. He was very knowledgeable and solved the problems in a very timely fashion. I would definitely recommend support.com for computer support.
7 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Dave! We're glad Aaron was able to quickly resolve your printer issues with professionalism and expertise. It’s great to know our team at Support.com delivered timely, knowledgeable service you can recommend.
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