This company are outright thieves. You get the offer for a one-year subscription--in my case $60--which seems a good deal, but then they hit you with a $20/month tech service that you're unaware you... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Your tech support was very professional and helpful. Ervin, the technician, took the time and patience from his technical support duties to help me set up access to my new account. He did it swiftly a... Leggi di più
L'azienda ha risposto
Maricel was very pleasant to communicate with. She also went out of her way to make sure that I understood all the programs that she was discussing. Talk about thorough, she is at the head of her cl... Leggi di più
L'azienda ha risposto
Both Mary Jean and Alvin were top notch and knew exactly what to do to help me in my quandry. Even tho I had to give them access to my computer, I was completely at ease and trusted that they had my b... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Azienda di software
- Negozio di componenti software per computer
- Servizi e assistenza per computer
- Ricerca e sviluppo di prodotti
- Rivenditore di software
Scritti dall'azienda
RealDefense is a cybersecurity and privacy company dedicated to helping consumers secure their digital lives. We own and operate a portfolio of trusted brands—including iolo, MyCleanPC, MyCleanID, and USTechSupport—that deliver award-winning PC optimization, identity protection, tech support, and privacy tools to millions of users worldwide. Our mission is to provide fast, friendly, and effective solutions to everyday tech problems while ensuring transparency, trust, and customer satisfaction. We believe everyone deserves a safer, faster, and more private online experience—and we work hard every day to make that a reality. If you've had an experience you'd like to share—good or bad—we're listening. Your feedback helps us improve and better serve our customers.
Informazioni di contatto
6080 Center Drive, Suite 800, 90045, Los Angeles, Stati Uniti
- 8018536763
- Reputation@RealDefen.se
- www.realdefen.se
4,4
Eccellente
31 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This company are outright thieves
This company are outright thieves. You get the offer for a one-year subscription--in my case $60--which seems a good deal, but then they hit you with a $20/month tech service that you're unaware you even have. Then they auto-renew you early, at 10 months into your subscription, and if you don't find out and cancel in 30 days, they refuse to refund a year sub you won't have!
1 maggio 2026
Non scritta su invito
Risposta di RealDefense, LLC
Hi Widlake, thank you for leaving a review. I'm sorry to hear your billing experience was less than satisfactory. Please know that your concerns have been noted and will be taken seriously.
Your feedback regarding the subscription charges is important and will be shared with the appropriate team. For direct assistance, please contact our support office at (801) 340-1995.
If you would like to share more, feel free to reach out to me directly at Reputation@RealDefen.se.
Best,
Reputation Manager
Best tech support …
Use these guys for any and all tech computer issues and they always come through with a fast perfect solution. Highly recommend to anyone needing tech support
13 agosto 2025
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Risposta di RealDefense, LLC
Thanks so much for the great feedback! We’re glad to know our team has consistently provided fast, reliable solutions for your tech needs, and we truly appreciate your recommendation.
I have always had very good interaction…
I have always had very good interaction with all employees, but Jonathan was outstanding and so vast in his information thank thank you again for taking care of me and employing such a
13 agosto 2025
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Risposta di RealDefense, LLC
We truly appreciate the great feedback, Loretta! It’s wonderful to hear you’ve had consistently positive interactions with our team and that Jonathan stood out with his outstanding knowledge and support.
My tech support was patient and…
My tech support was patient and knowledgeable and fixed my issue. I have always been happy with all the support I have received from US Tech Support.
13 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback! We’re happy to hear your tech support was patient, knowledgeable, and able to resolve your issue — and that you’ve consistently had positive experiences with our teammates at USTechSupport.
Excellent service by Jojo
13 agosto 2025
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Risposta di RealDefense, LLC
We truly appreciate the great feedback, Ajay! It’s great to hear Jojo provided excellent service and made your experience a positive one.
Risposta di RealDefense, LLC
We really appreciate the great feedback, Joyce! It’s wonderful to know you received knowledgeable, courteous, and professional service from our team.
James Reeves did an excellent job
James Reeves did an excellent job. He got my issue fixed and was very quick moving around on the computer to figure out what was wrong
12 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks for sharing your experience, James! We’re glad to hear James Reeves quickly diagnosed and resolved your issue with such efficiency.
Marco was very thorough and a pleasure…
Marco was very thorough and a pleasure to work with
12 agosto 2025
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Risposta di RealDefense, LLC
We truly appreciate the great feedback, Sis! It’s great to know Marco was thorough and made the experience a pleasure from start to finish.
Pedro was fantastic
Pedro was fantastic! He was patient and very helpful!
10 agosto 2025
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Risposta di RealDefense, LLC
We really appreciate the great feedback, Brian! It’s wonderful to hear Pedro provided such patient and helpful support to get things resolved.
Service Tech was very helpful
Service Tech was very helpful, friendly, and solved my problem quickly!
12 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Kay! We’re glad to hear your service tech was friendly, helpful, and able to resolve your issue quickly.
Welcome help above the initial call for help
First Henry was very instrumental in finding a failed USB port (for my mouse) that prevented me from doing almost anything on my desktop (my initial call for help) and helping me save files for an upgrade from Windows 7 to Windows 10, stating that upgrade and then passing me off at the end of his shift to Emmanuel to complete that update. Hours of effort that I could not have even started to attempt with out them.
11 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Dick! We’re thrilled to hear Henry and Emmanuel were able to resolve your USB issue, assist with saving your files, and complete your Windows upgrade. We truly appreciate your kind words about their dedication and hard work.
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Oscar! We’re happy to know our team was helpful and gave you peace of mind for any future issues.
Excellent knowledgeable resource and…
Excellent knowledgeable resource and exactly knows what’s required and provides solutions immediately.
Highly recommended…
11 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Ananth! We’re glad to hear our team was able to quickly understand your needs and provide the right solution right away. We truly appreciate your recommendation.
Best support system!
Your team is really knowledgeable about what there company is about! They are reasonable priced and they go to work instantly on your problem.
Good people.
10 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Debbie! We’re glad to hear our team was able to get right to work on your issue with both expertise and fair pricing. We truly appreciate your kind words and recommendation.
Jo-jo was very happy to help!…
Jo-jo was very happy in his demeanor to help me out this visit. Even though the procedure was simple, I wanted to move some information and wanted his wisdom to make sure it was moved properly. Thanks for this great service!
8 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Vivian! We’re glad Jo-Jo’s friendly demeanor and guidance made your file transfer easy and worry-free.
Tech did a great job transferring my…
Tech did a great job transferring my files!
11 agosto 2025
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Risposta di RealDefense, LLC
Thanks so much for the great feedback, Gene! We’re glad your technician did a great job transferring your files successfully.
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Art! We’re glad to hear you received excellent service.
ever thing was back an working !!!!
9 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Russell! We’re glad to hear everything is back up and running for you.
Both Mary Jean and Alvin were top notch…
Both Mary Jean and Alvin were top notch and knew exactly what to do to help me in my quandry. Even tho I had to give them access to my computer, I was completely at ease and trusted that they had my best interest at heart.
9 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Julian! We’re glad Mary Jean and Alvin provided top-notch support, earned your trust, and quickly resolved your concern.
On point tech support by Ervin
Your tech support was very professional and helpful. Ervin, the technician, took the time and patience from his technical support duties to help me set up access to my new account. He did it swiftly and showed me the steps to develop and setup the login for which I am grateful. Thanks Ervin.
8 agosto 2025
Non scritta su invito
Risposta di RealDefense, LLC
Thanks so much for the great feedback, Bob! We’re glad Ervin provided professional, patient support and guided you through setting up and accessing your new account.
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