Excellent company to use.
I used Richard's company to install my MVHR & vacuum system about eight years ago on my new build.
The loft heat exchanger started to get noisy recently, so I contacted Richard to see what could be the problem, he said it sounded like a fan issue. As I live in Essex I told Richard to call in when he had work in the area & after a few weeks he called to say he could pop in on the way to a nearby job, he diagnosed the problem as a worn fan bearing, so he stripped the fan box apart & replaced both bearings to be on the safe side, he was only here for 45 mins or so, so all in all, a quick repair, when I asked how much he said no charge as it was a simple fix.
I had to force some money in to his hand as good trades people should be rewarded for an excellent outcome to my problem. The system is now running nice & quietly & ready for the Winter season.
This is not the only time he has been more than helpful, when he was installing the MVHR system, he helped me finish off fitting the vacuum system, something that was not part of his job quote as I was fitting this myself, so all in all a good company to use if you are thinking about MVHR & vacuum systems.
Steve Keens.
6 settembre 2024
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