Raymour & Flanigan - Rockaway Recensioni 

156
TrustScore 4.5 su 5

4,4

301 Mt. Hope Ave, Suite 002, 7866 Rockaway, NJ, US


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I haven’t been in your store in well over a year. Why the survey now? I have however been waiting for two cushions since requesting replacement last February. We also had a “to-do” with a lift chai... Leggi di più

Valutata 5 stelle su 5

We had a very good experience shopping at Raymour and Flanagan for a new couch and side table. We were very fortunate to have an excellent sales associate, she was very helpful and knowledgeable and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Another perfect purchase at Raymour & Flanigan in Rockaway thanks to the EXCELLENT sales & planning help from Annmarie Bakovic! She took her time and applied her expertise in designing a new dining ro... Leggi di più

Valutata 5 stelle su 5

Great selection with a lot to look at. The salesperson, Anna Marie was very low key and showed me some options based on what I was looking for. No hard sell and very accommodating. Felt more like a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di mobili per bambini
  4. Negozio di casalinghi
  5. Arredatore d'interni
  6. Negozio di materassi

Scritti dall'azienda

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Informazioni di contatto

  • 301 Mt. Hope Ave, Suite 002, 7866, Rockaway, NJ, Stati Uniti

  • 9733430940

4,4

Eccellente

TrustScore 4.5 su 5

156 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 0% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(156)

4319 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We recently moved and we needed some…

We recently moved and we needed some new lamps and furniture. This has become my go to place for all of our furniture needs. The assortment, the service in store and out is exceptional. They deliver with plenty of notice as to time and date and have not disappointed in all the times they delivered. They set everything up and take out any wrapping etc. one of the best places I have ever shopped and we absolutely love every piece we have purchased!

18 giugno 2023
Logo di Raymour & Flanigan - Rockaway

Risposta di Raymour & Flanigan - Rockaway

Hi Mary! Thank you for taking the time to leave us a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon.

Valutata 5 stelle su 5

Accent chairs

Annemarie met us at the front door and we explained we were interested in accent chairs. She then proceeded to show us chairs all over the store in various vignettes. We found a perfect chair.

16 giugno 2023
Valutata 5 stelle su 5

Excellent sale associate and great…

Excellent sale associate and great customer service staff!!!

Your product selection is much nicer than I thought. I always thought of you as “grandma furniture” and you are not you had a great selection for all tastes.

28 maggio 2023
Valutata 5 stelle su 5

Nuran Serif was very helpful

Nuran Serif was very helpful - she had assisted me on my initial shopping visit, helping me to understand my options. I made sure to get her card and ask for her on my return visit to purchase. The option I had planned to buy was not available, but she directed me to something even better! She also effectively sold me on the platinum service with a discount. Very happy with the attentive service and looking forward to getting my new couch!

24 aprile 2023
Valutata 1 stelle su 5

The sales person was fine at first …

The sales person was fine at first however your hidden policies are ridiculous and we will NEVER shop there again and have told all our family and friends about our experience so they never shop there either.
Also, once I told the sales person I was going to write a review, she nastily retracted the delivery discount she had offered and I do mean she was Nasty about it. I told her I didn’t need your $40 discount after the way I was tricked so I happily paid it. Terrible terrible experience after buying all my furniture there for years. NEVER. NEVER. AGAIN!!

10 marzo 2023
Logo di Raymour & Flanigan - Rockaway

Risposta di Raymour & Flanigan - Rockaway

Hello Jackie. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our Customer Care team. Thank you. -Jeff V.

Valutata 5 stelle su 5

Guilliana was extremely helpful

Guilliana was extremely helpful, informative and took time with me to go thru the whole show room to find my dream furniture. Very nice selection and No pressure sales , I appreciated that.

12 febbraio 2023
Valutata 3 stelle su 5

While the buying process was fine in…

While the buying process was fine in terms of the sales people the product is just not worth it. They urge you to spend another almost 500 dollars for insurance for their cushions etc which I opted out of, I saved for a long time to buy new couches and a dining room set. Well not even a year later and the holes on the seems of the couch cushions is unacceptable. Noone is jumping on them or rough housing they are simply sitting on them and there are rips on almost every seem of the couch. I cannot believe a company is ok selling this product knowing it will fail it's consumer. Absolutely appalling!

29 gennaio 2023
Non scritta su invito
Logo di Raymour & Flanigan - Rockaway

Risposta di Raymour & Flanigan - Rockaway

Hi Lauren.
We sincerely apologize for the issue you are having with your furniture. We'd be happy to see how we can help. Please email us at rfcare@raymourflanigan.com with your order details. Thank you. -Jeff V.

Valutata 5 stelle su 5

Good selection on lift chairs

They had several options of lift chairs on display that were available for shipment.

14 dicembre 2022
Logo di Raymour & Flanigan - Rockaway

Risposta di Raymour & Flanigan - Rockaway

Thank you Tony! We're glad to hear you were pleased with our selection and the number of in stock items!! -Jeff V.

Valutata 4 stelle su 5

Impeccable delivery service but beware of items still boxed and not unpacked

As usual, was appreciative of the very fast delivery date and impeccable delivery service (though I did not appreciate the 06:40 am early call to tell me the delivery was only 20 minutes out for a delivery time set as 8-9:30 am). I was later dismayed that both the lamps I ordered were damaged. As the delivery guys would not set the lamps up (reportedly policy), I did not discover this until I unpacked them later the same day (and discovered a broken lamp part outside the wrapping of the lamp itself, as if it had been tossed separately in the box as an afterthought!). It was then challenging to get someone to answer the phone at R&F when I called back in the middle of the same day. Someone did eventually take my call and told me someone would call me back to discuss replacement options. Waiting for that call today.

17 novembre 2022
Logo di Raymour & Flanigan - Rockaway

Risposta di Raymour & Flanigan - Rockaway

Lorraine, we are sorry to hear your lamps were damaged. Has this been resolved? If not please email your order details to rfcare@raymourflanigan.com and a custom care manager will reach out to you. Thank you. -Jeff V.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più