Raymour & Flanigan - Amherst Recensioni 

245
TrustScore 4 su 5

4,2

1459 Niagara Falls Boulevard, 14228 Amherst, NY, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Being able to view the furniture we were interested in and taking our time without being followed through the store by a salesperson. This was the main reason hadn’t been in the store in years. Our s... Leggi di più

Valutata 5 stelle su 5

Great customer service from the manager and sales person. Answered all my questions on my return and set up a rather complicated order seamlessly.

Valutata 5 stelle su 5

My salesman was very knowledgeable, kind and patient. He helped me find the perfect sofa and chair! Elliot was a delight! Thank you.

Valutata 2 stelle su 5

The salesperson was fine. Everything after that went downhill. When delivering a bed, the finial on our staircase was damaged and they didn't let us know and made it worse by taking the piece they br... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di mobili per bambini
  4. Negozio di casalinghi
  5. Arredatore d'interni
  6. Negozio di materassi

Scritti dall'azienda

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Informazioni di contatto

  • 1459 Niagara Falls Boulevard, 14228, Amherst, NY, Stati Uniti

  • 7168347171

4,2

Molto buono

TrustScore 4 su 5

245 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,2

Tutte le recensioni

(245)

4288 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Our sales associate Chris was very…

Our sales associate Chris was very pleasant and knowledgeable about the furniture. He gave us our space to discuss our purchase and I would definitely recommend Chris! We bought a leather couch and chair and I will definitely come back for future purchases. Chris was wonderful!

30 aprile 2023
Valutata 3 stelle su 5

The sales girl Christina was great !

The sales girl Christina was great !! The customer service manager who rang up sale was rude !!!

18 aprile 2023
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Risposta di Raymour & Flanigan - Amherst

Hello Jackie. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our Customer Care team. Thank you. -Jeff V.

Valutata 5 stelle su 5

Raymour & Flanigan Manager Steve Tucker…

Raymour & Flanigan Manager Steve Tucker was very helpful with our furniture exchange, he was very informative and knowledgeable about the furniture at Raymour & Flanigan, and if it wasn’t for the Platinum Plan we purchased originally we would have never been able re-choose for a replacement.
When you purchase your furniture I highly recommend the plan.

25 febbraio 2023
Valutata 5 stelle su 5

Excellent service

We were greeted right away upon entering the store. We were immediately directed to items which would serve our specific needs perfectly, and were on sale. We also were shown every other item which was in the general category of what we wanted. The whole time we were treated as valuable customers.

13 febbraio 2023
Valutata 5 stelle su 5

Noreen Kayser was knowledgable

Noreen Kayser was knowledgable, personable and helpful in assisting us in reaching a decision on our recent purchase! An ideal employee in my opinion!

26 gennaio 2023
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Risposta di Raymour & Flanigan - Amherst

Thank you for your review Kristine Manna We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Valutata 5 stelle su 5

Our salesman Nick Wence @ Amherst

Our salesman Nick Wence @ Amherst, NY store was excellent. He has already followed up on updates for order & delivery status.

16 gennaio 2023
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Risposta di Raymour & Flanigan - Amherst

Thank you for your excellent review Jeffery Hendricks. We're glad to hear you had a great experience from start to finish! Enjoy your new furniture. -Jeff V.

Valutata 5 stelle su 5

Paige phone conversation for customer…

Paige phone conversation for customer service at the retail store in Amherst NY, she was so sweet and helpful,asset to your company

29 dicembre 2022
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Risposta di Raymour & Flanigan - Amherst

Thankyou Michael for your kind words. We're happy to hear that had excellent service from our team!! We look forward to working with you again! -Jeff V.

Valutata 5 stelle su 5

Honesty

Everyone greets you.bruce Edward's took care of me and was very helpful with many questions I had.

6 dicembre 2022
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Risposta di Raymour & Flanigan - Amherst

Thank you Michele Bocek for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Valutata 5 stelle su 5

Alyase was very helpful and patient…

Alyase was very helpful and patient with me as I was trying to make decisions

2 dicembre 2022
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Risposta di Raymour & Flanigan - Amherst

Thank you for taking the time to leave a review, Sandy! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Valutata 5 stelle su 5
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Risposta di Raymour & Flanigan - Amherst

Thank you Debbie Schmidt for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Valutata 5 stelle su 5

I was a customer back in 1998 and was…

I was a customer back in 1998 and was completely dissatisfied with your customer service and with the way I was ripped off and treated by customer service concerning my warranty. Because I was serving in the US NAVY ( I am a retired combat disabled veteran) and serving aboard a ship in hostile waters 3000 miles away, your service department took advantage of my wife and refused to honor our warranty because I was not present with her in the store. I’ve hated your store ever since and I decided I would never set foot into them again. It’s been 24 years. But, because of the time that’s past, my wife and I decided to give your business a second chance. We were greeted by Nick Wence and he was very respectful and gave us space and time to look around and when we were ready he answered all our questions and made sure we were happy with what we wanted. I appreciate his patience and willingness to help us out and told him how I felt about your business from years earlier and that I was glad for the difference from then to now. I told him this of course after the sale so as not to influence how we would be treated. Going forward I would not mind being a repeat customer and would recommend to my family and friends that your business is worth shopping from.

23 novembre 2022
Valutata 5 stelle su 5

Great selection of Carpets to finish…

Great selection of Carpets to finish off our family room remodel. Noreen at the NFB location is wonderful to work with.

16 novembre 2022
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Risposta di Raymour & Flanigan - Amherst

Thank you Robert Knabfor your review. We're happy to hear you found our service and selection to be amazing!! We hope to see you again. -Jeff V.

Valutata 2 stelle su 5

The wrong sectional was delivered…

The wrong sectional was delivered twice! We have to wait another week for delivery and pray it’s correct!

14 novembre 2022
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Risposta di Raymour & Flanigan - Amherst

Hi Michael, We are very sorry about your negative experience with us regarding your delivery. We would like to get you in touch with our management team to resolve this issue. Please email us at RFCare@raymourflanigan.com with your order details. We will be in touch as soon as possible. -Jeff V.

Valutata 5 stelle su 5

Chris is super helpful and friendly!

Chris is super helpful and friendly!! He explained the whole process and is very knowledgeable about the furniture that we picked.

1 novembre 2022
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Risposta di Raymour & Flanigan - Amherst

Thank you for your review John We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture!
-Jeff V.

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