Jack and Brad very kindly came earlier than scheduled when they found they had a gap between calls and wastesno time getting on with working the problem. Very polite, quick and efficient service.
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Scopri cosa dicono le persone
Absolutely brilliant from jack and Brad brand new shower came in straight away sorted the problem done a nice job and cleaned up after themselves
L'azienda ha risposto
Jack and brad were very polite and professional,the issues were resolved in a brilliant time, very friendly thanks guys for your hard work today
Raven ignore most complaints and consistently breach the Ombudsman complaint handling code. Still awaiting a call back from Melissa regarding a serious complaint I've made. They pass the buck and run... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Raven is a housing association with a clear social purpose - building homes and changing lives in the south east of England
Informazioni di contatto
29 Linkfield Lane, RH11SS, Redhill, Regno Unito
- 03001233399
- raven@ravenht.org.uk
- www.ravenht.org.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Le persone hanno visualizzato anche
Very tidy work very polite and…
Very tidy work very polite and professional would highly recommend great job done.

Risposta di Raven Housing Trust
Raven are the shittest housing…
Raven are the shittest housing association. They deserved minus ➖️ stars they will not remove a fence that is protecting the mud and plants but my main point is the fence wasn't there before when we moved into this house. Here's A big! Boo! To raven housing association.

Risposta di Raven Housing Trust
Great work
Great work, very professional.clean and tidy, and friendly.

Risposta di Raven Housing Trust
Sam was amazing very quick friendly and…
Sam was amazing very quick friendly and efficient.. was very happy with the work he done and how quick he was .. thank you sam for your help :)

Risposta di Raven Housing Trust
I was happy with the job what Bradley…
I was happy with the job what Bradley and Jack done with the pip behind my washing machine.

Risposta di Raven Housing Trust
Quick efficient friendly
Quick efficient friendly! Would recommend Sam c. Every time

Risposta di Raven Housing Trust
Dodgy heat detector
The operative was so friendly and very quickly understood the problem. He provided options about the best course of action and completed the work in a timely manner. Replaced the heat detector/carbon monoxide detector in a more suitable position to avoid it setting off the alarms every time I open the oven door. 😊

Risposta di Raven Housing Trust
Jack and Bradley
Jack and Bradley
Done a fantastic job at my property fixing a leak on my sink and sorting my taps in my bathroom!

Risposta di Raven Housing Trust
Repair visit
Had Jack & Bradley attended my property today to carry out a leak check. Both men were polite and friendly! I’m very happy with the service they provided

Risposta di Raven Housing Trust

Risposta di Raven Housing Trust
Wrong in so many ways
Would not trust them as they will nick your land and mess with Community because people are having to sell their houses because of what they are doing
Scum in a big way

Risposta di Raven Housing Trust
Avoid if possible
If you can, do avoid this company. They use bureaucracy as a weapon and are technologically illiterate. My father had a stroke and their incompetence is making life quite difficult for him.

Risposta di Raven Housing Trust
Excellent craftmanship!
Excellent craftmanship!
I was pleasantly surprised this morning, when Ian arrived to carry out some minor repairs in my bathroom.
I was greeted with a smile, as well as a cheerful good morning. Shoe protectors in hand, and tool kit in the other. Ian got on with the work straight away. I could see that Ian was not only methodical, but he really took a pride in his work. Quite the professional. I believe that Ian is a credit to raven housing trust, and definitely deserves five stars !

Risposta di Raven Housing Trust
Thieves and bullys
Thieves and bullys.
Despite having written permission, being in their policy, and being backed up by the disability services and local MP. The Warden has repeatedly threatened to take my mobility aid and wheelchair, each time I have shown the policy etc and that's settled it, but now the warden has not only taken my wheelchair but also sent 'costs for removal'. He also said he would remove the ramps that raven themselves put in!
This is despite BUYING the property and having the head of health and safety sign off on the disability adjustments.
The warden is a bully and no one at the offices seem interested in backing it up!

Risposta di Raven Housing Trust
Raven knowingly sold me a house as part…
Raven knowingly sold me a house as part of shared ownership that they knew had the potential to flood. It has now flooded. None of this came up in any surveys. All Raven staff I speak to are aware of it. They have put my rent portion up by almost 50% of the original renting price, yet claim to be affordable housing. The house will no longer sell as it is a flood risk. They have always known about this issue and waited and waited for it to present as an issue, whilst charging rent and not dealing with it. They are an embarrassment to the concept of both social and affordable housing. There is no joined up thinking or collaborative work to deal with issues raised. They still insist on raising my rent, even though my house flooded and they have provided no compensation.

Risposta di Raven Housing Trust
Raven Housing Trust are a joke
Raven Housing Trust are a joke. They do not care about families!
We have an antisocial neighbour who is constantly on drugs and screaming the building down and constantly causing something.
I find it utterly disgusting you would house 6 families in a block of flats with a druggy.
YOU know that she’s a druggy aswell! You’re defending anti social behaviour! She’s the only one without a kid in this block of flats.
YOU DO NOT CARE ABOUT ANYONE. YOU ARE SCUM.
Families feel scared in their OWN HOME! HOW IS THAT FAIR RAVEN?
YOU ARE ALL FULL OF LIES!
You don’t even make it affordable to live in these places? The prices are horrendous.
We pay service charges and for what?
We pay for window cleaning.. WHICH HAS NEVER HAPPENED.
Cleaners? What cleaners? They can’t even clean, instead they sit in their van in our car park for a couple hours then P**S OFF?
They won’t even clean cobwebs and dust cause I overheard a cleaner say “im scared of spiders” like get a grip.
RAVEN ARE A JOKE, AVOID AVOID AVOID.

Risposta di Raven Housing Trust
Don't trust raven housing
Raven you deserve no stars at all
Don't trust raven they taken our family to court and we could go to prison and they will possession of our home just because we got a camera only facing our cars only as our driveway is the back of our house , we have a 5 year old and they gonna make us homeless ,

Risposta di Raven Housing Trust
Raven don't even deserve 1 star.
Raven don't even deserve 1 star.
They're utter disgrace to their tenants.
My family and I been through hell as we been receiving a lot of hate and harassment by 1 of our neighbours and we complained and complained nothing got done and that's when we decided to get a camera for evidence of the anti social behaviour we was receiving from the neighbour they are also a tenant of ravens. But soon we put a camera up for own health and safety RAVEN decided to say that's not good enough and we not allowed it up etc and we need to take it down immediately otherwise they will get the enforcement team involved that's threatening behaviour from raven etc but we spoken to the police and Citzen advice bureau and they said we not breaking the law by having cctv camera and that we are allowed it if its only covering your side and not pointing at the neighbour etc. But raven is such a total bullies and allow the neighbour to pick and pick and bully us we all got a disability and very vulnerable and we not even allowed to protect ourselves by having a camera as it is not good enough and giving us silly advice saying that we not allow a camera but we can have a dash cam recording at all times facing our neighbour property very poor and stupid advice from RAVEN.they don't even sort out anti social behaviour

Risposta di Raven Housing Trust
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