Raven Housing Trust Recensioni 

17 years waiting for a front door but as the old one closes it’s still not replaced
Forget that there are holes in it , forget that the letterbox dosnt fit, forget that water leeks through it so the interior wall and skirting board is rotten and covered in black mold and ignore that every workman including the guy who did the survey about what needs doing all say you need a new front door the minute they arrive
Cheers raven another not done job not done well

Tricia Kirkpatrick came to my flat to help me fill in some important documents which I found confusing and she was brilliant, ... friendly kind and very understanding, ... 😊 I am one happy customer 😊😊😊

My experience with Raven Housing has been deeply disappointing. I have encountered repeated issues that have gone unresolved and unacknowledged.

There have been serious concerns regarding the behaviour of contractors and operatives, with no follow-up or accountability. Basic maintenance standards are not upheld. The front door has remained broken for an unacceptable length of time. Communal areas are neglected. Fire safety rules are not being followed. The grass is rarely cut, and excuses are made about birds nesting, lies are being said about not being responsible for the land surrounding the building. Lack of regular maintenance has contributed to the repeated return of vermin around the property.

Anti-social behaviour from fellow tenants is ignored and not addressed, despite concerns being raised. Unfortunately, raising these issues has not led to any meaningful action. Instead of support, there is often misleading information, silence or deflection.

The overall culture feels dismissive of tenant wellbeing. There is a serious failure to uphold the standards expected of a housing trust.
It is disheartening to feel unsafe and unheard in your own home. Raven needs to urgently reassess how it handles complaints, engages with tenants, and maintains the homes and communities in its care.

That is my experience. I understand others may have had different ones.

Paul and he’s team (I do apologise) I can’t remember the other two guys names came out and did an excellent job friendly and helpful and explained everything thoroughly cleaned up after themselves good job 👍

Very friendly team,great job done by all,and tidied up after working the day.
I would definitely recommend paul,colin and Nathan thanks again

Polite, professional and respected my home

Charlotte and Paul are really friendly people very good at what they do, would definitely want them back to do work, they even clean up afterwards

Just had Jack & Bradley Raven Plumbers. Really friendly and professional and more importantly fixed my loo! Thank you Raven. Jo

Charlotte and Aaron have done amazing job the 3 days they where hear very happy with the work they have done

Jack & Bradley attending my property today to fix a shower screen.
Both very polite & professional, got the job quickly and got the issues solved!

Had a visit today with Sam Clayton and Ottman Lachel to fit a new shower in my bathroom, so very pleased, two lovely guys, very polite,tidy, arrived on time, left my bathroom spotlessly clean, would highly recommend these guys

Jack and Bradley came to my home today and fixed my bathroom leak. I was so happy and impressed with the knowledge and fact finding. They were polite and so nice to my dog. Great service and I could still work from home and have my meeting. Thank you guys

Paul & Leon were so helpful & friendly.
Explained the job they were doing .
Super tidy!
Thank you so much.

Paul Sell was amazing, really friendly. Done a great job. Nathan was also amazing. Thank you so much.

Steve snd josh , worked very hard , were polite, and kept me informed all the way

Sam electrician came to repair a socket, was very quick and very professional. He noticed another repair on the way out and raised that one too

I had the decorator Charlotte brown at my property, an amazing young lady who worked extremely hard and super efficient that’s why I called her super woman

I had a lovely man named Paul cell come to My property with his apprentice and helped with a hole in the wall, but went above and beyond, collected a door stop to prevent from happening again. Such a lovley guy

Sam Clayton was very professional, polite and considerate whilst doing electrical work at my home.

Thank you so much Sam!

Great service, very professional.