Rangecookers.co.uk Recensioni 

991
•
TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

We wanted to replace the previous range cooker supplied by this firm, However we were disappointed to learn that they do not deliver, disconnect and reconnect. They would deliver and, reluctantly remo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I chose Rangecookers for my new 900mm range cooker because it was an important purchase, made more complicated by having an upstairs kitchen! Their communication was excellent from the start. T... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the very first communication with Rangecookers they could not have been more helpful and professional. I contacted them asking many questions about the cooker I intended to buy and NOTHING was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a Deluxe Classic about a year ago. There were some issues with meeting delivery dates but the service team (led by Michael) were excellent and ended up delivering on time. We're so pleased wi... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di elettrodomestici

Scritti dall'azienda

Rangecookers.co.uk - great prices, expert advice and FREE delivery on range cookers from manufacturers such as Rangemaster, Bertazzoni, Ilve, Lacanche and Falcon among other. Online since 1999, our team offer the expert and impartial advice to help you get the range cooker that is right for your kitchen.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

991 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(991)

42 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly and helpful

I saw the make and model at a discounted price online at rangecookers.co.uk. Following a phone call, I spoke to Sam, who was really helpful, she sent me additional pictures and had great communications in between initial contact and sale. I'd definitely recommend!

22 febbraio 2023
Logo di Rangecookers.co.uk

Risposta di Rangecookers.co.uk

Hello there,

Thank you very much for your feedback. We're really pleased you've been so happy with our service & I will make sure Sam hears about this too!

If you need our help with anything else in the future, please do let us know. We can always be reached at enquiries@rangecookers.co.uk or of course you could continue your existing WhatsApp conversation with Sam.

Best regards,

Anna

Valutata 5 stelle su 5

Fantastic service, great knowledge

Fantastic service, really knowledgeable, not pushy and super helpful. Fast delivery, great all round. My only recommendation and regret is I wish I'd gone with their installation service, it would have been well worth the cost.

28 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Good Response

I had difficulty using the delivery site using the text address provided. I received an email with internet address and it worked. Quick rresponse.

28 ottobre 2022
Valutata 1 stelle su 5

Terrible customer service

Placed my order and paid for my items, a few days later was contacted to arrange delivery, agreed an suitable date. Perfect. Then 2 day before the delivery date I received a text message stating my deliver had been rearranged for another date...5 weeks away!!! Not even the decency to call and explain why just a text message. Terrible customer service.

10 ottobre 2022
Valutata 2 stelle su 5

Asking for a review ahead of delivery…

Asking for a review ahead of delivery is a little odd. We are still chasing a delivery date on the cooker and have not even had acknowledgment that we ordered the hood too.

11 ottobre 2022
Logo di Rangecookers.co.uk

Risposta di Rangecookers.co.uk

Good afternoon Darren, thank you for your time and feedback. We send out the invitation to review us in terms of our customer service and the ordering experience, rather than the delivery service (which is typically by the manufacturer).

With regard to delivery you should have been contacted by the manufacturer to confirm the date. One of team is chasing this up for you now, and will advise you ASAP.

Valutata 5 stelle su 5

Excellent support and helpful staff

I spoke with Anna who was really helpful in answering my questions. She even measured internal dimensions and helped me get the exact external dimensions for a few 900mm cookers which I needed owing to having a 900 gap. Excellent customer service compared to most online sites.

26 settembre 2022
Valutata 5 stelle su 5

Ease of order placement

Ive only ordered the cooker so this review is based on the experience to date.. Ordering was easy and the support since order placement has been excellent. Arranging a specific delivery date was not a problem . So far so good!

30 settembre 2022
Valutata 1 stelle su 5

Terrible delivery/installation experience

I am absolutely furious that having spent so much money on an oven, installation is apparently not included. There's nowhere obvious in the basket/checkout process to request this. In addition, Rangemaster itself provided a link stating: "Once you have purchased your Rangemaster our installation team will professionally install it in your home," leading me to believe it would be installed. Instead it's been abandoned in the middle of the floor in all its packaging and now I have no idea when it will be installed. This is after delivery was delayed twice due to "production delays". Rubbish experience for such an expensive oven, wouldn't recommend it to anyone.

27 settembre 2022
Valutata 5 stelle su 5

Personal service

What’s App answered promptly. No call centre experience which is is usually talking to 10 different people. Personal, helpful and friendly service.

15 settembre 2022
Valutata 5 stelle su 5

Excellent service

Excellent service. Very helpful staff at Rangecookers. Mike and colleagues were a pleasure to deal with. Highly recommend A++++++

2 settembre 2022

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più