We wanted to replace the previous range cooker supplied by this firm, However we were disappointed to learn that they do not deliver, disconnect and reconnect. They would deliver and, reluctantly remo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
From the very first communication with Rangecookers they could not have been more helpful and professional. I contacted them asking many questions about the cooker I intended to buy and NOTHING was... Leggi di più
L'azienda ha risposto
Bought a Deluxe Classic about a year ago. There were some issues with meeting delivery dates but the service team (led by Michael) were excellent and ended up delivering on time. We're so pleased wi... Leggi di più
L'azienda ha risposto
I bought an Aga Masterchef and Cooker hood from Rangecookers. Their no pressure and advice led service gave me a great deal of confidence and their communication and ongoing help has made the purchas... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Rangecookers.co.uk - great prices, expert advice and FREE delivery on range cookers from manufacturers such as Rangemaster, Bertazzoni, Ilve, Lacanche and Falcon among other. Online since 1999, our team offer the expert and impartial advice to help you get the range cooker that is right for your kitchen.
Informazioni di contatto
1 Colchester House, CH1 3AP, Chester, Regno Unito
- 01244 402 975
- enquiries@rangecookers.co.uk
- www.rangecookers.co.uk
4,2
Molto buono
991 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good service good comms
11 ottobre 2023
Risposta di Rangecookers.co.uk
Thank you very much for your 5 star review, we really appreciate it.
Best regards,
Anna
Felt conned.
Felt conned. I am left with a £4.5k cooker which doesn't do as the description suggests and the returns policy is so expensive it doesn't make fiscal sense to return.
More honest detail is needed on this website and a more helpful support system that doesn't leave you feeling trapped.
27 ottobre 2023
Non scritta su invito
Risposta di Rangecookers.co.uk
Hello there,
Thank you very much for making us aware of this, I’m very sorry to hear of the issues you have been having.
We certainly would never want our customers to feel this way & would always want them to have the right cooker for their needs.
I understand you have been speaking at length with one of my colleagues & have been visited by one of Bertazzoni’s engineers (from Midland Range Cooker Repair). They have found that your range cooker is indeed working as it should.
Should you need our help with anything further, please feel free to contact us at any time - we will gladly try to work towards a resolution for you.
Best regards,
Anna
Super service
Really good price on the particular model and colour I wanted, in comparison to the other big electrical goods suppliers (who advertise being the best etc)
Brilliant delivery on time on the day and and with pre delivery notifications.
Customer service ladies really friendly and helpful when changing the delivery date.
Thank you for a brilliant all round service
24 ottobre 2023
Risposta di Rangecookers.co.uk
Thank you very much for your 5 star review, we really appreciate it.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Easy to place an order
Easy to place an order, but since then no contact regarding delivery.
17 ottobre 2023
Risposta di Rangecookers.co.uk
Hello there,
Thank you very much for your review, we really appreciate your feedback.
I'm sorry you didn't receive any contact regarding delivery - the team will normally email you with details of how to book a date in.
I will chase them up now & ask them to resend these details to you.
If there is anything further we can do for you at all, please don't hesitate to contact us on enquiries@rangecookers.co.uk
Best regards,
Anna
5 stars to Mike!
The guy (Mike) I spoke to was so helpful. I knew exactly what I wanted but was struggling to find availability in my area. Telephoned Rangecookers & within minutes he’d checked stock & ordered one for me! Happily gave me his name without me even asking in case of any issues & I needed to get in touch. Would 100% recommend 😊
22 settembre 2023
Risposta di Rangecookers.co.uk
Thank you very much for your 5 star review, that's all really great to hear!
If you ever need our help in the future, feel free to reach out to us at enquiries@rangecookers.co.uk
Best regards,
Anna
Risposta di Rangecookers.co.uk
Hello there,
Thank you very much for your 5 star review, we really appreciate it.
Best regards,
Anna
Product was easy to order and ideally…
Product was easy to order and ideally suited for its purpose.
20 settembre 2023
Risposta di Rangecookers.co.uk
Thank you very much for your five star review! We're really pleased you have been so happy with our services.
Should you ever need us for anything further, please don't hesitate to contact us directly on enquiries@rangecookers.co.uk
Best regards,
Anna
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for taking the time to leave us a 5 star review, we’re really glad you have been so happy with our services.
Best regards,
Anna
Lovely Company
Really helpful company. The service was excellent, kind, helpful and polite
4 settembre 2023
Risposta di Rangecookers.co.uk
Hello there,
Thank you very much for taking the time to leave us such a positive review, we’re pleased you have been so happy with our services.
Best regards,
Anna
Great company and great warranty service
We purchased a cooker online a couple of years ago and was really happy with it until the timer and the oven broke suddenly. We were still just within warranty (didn’t register but they still honoured it) and the company sent two engineers to fix the oven promptly. It was great to see that Anna who dealt with our purchase was still around and she helped us out in arranging the repairs. Would definitely recommend - piece of mind
14 settembre 2023
Non scritta su invito
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, it's great to hear you would recommend us & you have been so happy with our service.
As always, if you need our help with anything further, please do let me know.
Best regards,
Anna
Straight forward ordering service and…
Straight forward ordering service and best price for my new Rangemaster range. Communication so far has been good. We’ll see if the range is delivered as expected the week of 25/9.
21 agosto 2023
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, that's all really great to hear.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, we really appreciate it.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Excellent delivery from the lads
Excellent delivery from the lads .
So easy no messing about
11 agosto 2023
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, we really appreciate it. We will be sure to pass on your praise of the delivery team, too.
If you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Ordered online took about 2 mins
Ordered online took about 2 mins. Got a call about 1 hr later to arrange delivery. No fuss ordering.
21 agosto 2023
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, we really appreciate it.
Please do let us know if there is ever anything you need our help with in the future. We can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Kept well informed time,delivery
Kept well informed time,delivery, very quick no problems thank you.
27 luglio 2023
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, we're really pleased you have been so happy with everything.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
A genuine pleasure to deal with
We purchased our Nexus SE 110 induction in spring 2021. Our unit developed an electrical fault just over 2 years later (inevitably outside of warranty) and the support and attention we received from the supplier was outstanding (we could not say the same about the manufacturer!) Highly recommended as a supplier and a genuine pleasure to deal with.
10 agosto 2023
Non scritta su invito
Risposta di Rangecookers.co.uk
Hello there,
Thank you very much for your wonderful review, we’re glad you have been so happy with our services.
Should you ever need us for anything in the future, we would be glad to help in any way we can.
Best regards,
Anna
Very impressed with the customer…
Very impressed with the customer service. Sam and other Sales person I have spoken to have been very knowledgeable about the product. Sam was so reassuring regarding delivery and installation query I had. Looking forward to the delivery due in a couple of days Thank you.
29 luglio 2023
Risposta di Rangecookers.co.uk
Hello there,
Thank you very much for your 5 star review & for your kind words about our colleague, Sam. We are extremely pleased you have been so impressed by her service.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk or on 01244 402 975.
Best regards,
Anna
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for taking the time to leave us a review.
I’m very sorry you were unhappy with the item which arrived out with you, but we are pleased that this has now been resolved.
As always, if you need our help with anything further, please do let us know.
Best regards,
Anna
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, it really means a lot to us.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
From ordering to delivery
From ordering to delivery, the experience was very good.
Order delivered quicker than anticipated and service was very good
26 giugno 2023
Risposta di Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, we’re so glad you've been happy with our services.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.