I can't fault the Radio Times. A very enjoyable read , excellent program information. It's a pity I could not give the post office any stars - this week's edition arrived four days late ( Tuesday late... Leggi di più
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I had total confusion about whether I had a subscription as the website and the app were not clear in showing my subscription details. Ended up receiving 2 copies per week for the last 6 weeks but I k... Leggi di più
L'azienda ha risposto
I enjoyed reading the radio times but the delivery is very unreliable. Last week it finally turned up on Saturday. My mum has twice not received it until during the week it related to . It is quite... Leggi di più
L'azienda ha risposto
The radio times is very informative and I enjoyed reading the magazine and doing the puzzles. The one and only complaint...is the Royal Mail and atrocious distribution to my address 50% of the iss... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com
Informazioni di contatto
Vineyard House, 44 Brook Green, W6 7BT, London, Regno Unito
- 0207 150 5800
- feedback@radiotimes.com
- www.radiotimes.com
2,9
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327 recensioni
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Risposta di RADIO TIMES
Thank you for your review and pleased it has all gone well.
Great value and service
Great value subscription for paper copy of Radio Times. First copy arrived within two weeks. So far excellent service and can recommend if you are looking for this service.
22 luglio 2026
Risposta di RADIO TIMES
Thank you for your review and enjoy your copies and don't forget your subscription also includes free access to our What to Watch app.
Two weeks of NON DELIVERY of my RT
22 luglio 2026
Risposta di RADIO TIMES
Thank you for your feedback, and we're very sorry to hear that you've missed two consecutive issues of your Radio Times.
That certainly isn't the service we want to provide. If you haven't already done so, please contact our Subscription Support team via www.radiotimes.com/contact-us with your subscription details. We'll be happy to investigate what has happened, arrange a replacement where appropriate, and ensure your account is credited or extended so you receive all the issues you've paid for.
We apologise for the inconvenience and hope we'll have the opportunity to put things right.
Failed delivery
This week, the Radio Times did not arrive in the post. Probably more the fault of Royal mail than anyone else, but it makes the subscription pointless
22 luglio 2026
Risposta di RADIO TIMES
Thank you for taking the time to leave a review. We're sorry that this week's issue didn't arrive in time.
We completely understand why that would make a subscription feel less worthwhile, especially for a magazine that's intended to be with you before the week's listings begin. While delays can occur within the postal network, we know that's little consolation when your copy doesn't arrive.
There is a digital version of the magazine which is available and there is also access to the What to Watch app which is part of your subscription.
But please do get in touch with our Subscription Support team via www.radiotimes.com/contact-us. We'll be happy to look into ways we can make sure you receive the issues you've paid for such as extending your subscription or sending a replacement.
Very efficient
5 luglio 2026
Risposta di RADIO TIMES
Thank you for your review. We are very pleased to hear that and thank you for taking the time to let us know.
I've always enjoyed the information and…
I've always enjoyed the information and read it as a magazine. The fact you have diversified to include the streaming service is good for others. I don't stream.
22 luglio 2026
Risposta di RADIO TIMES
Thank you for your review. We are pleased you enjoy the information and that you read it as a magazine. It's good to know too that the Streaming guide will be useful if you ever take the plunge.
RT no longer interested in timeous …
RT no longer interested in timeous delivery.
No 29 11-17 July arrived today.
21 luglio 2026
Non scritta su invito
Risposta di RADIO TIMES
Thank you for your review. We're very sorry to hear that your 11–17 July issue arrived so late.
Timely delivery is extremely important to us, and we know that a TV and radio listings magazine is at its most useful before the week begins. While we dispatch subscriber copies as early as possible, the final stage of delivery is handled by the postal network and, unfortunately, isn't always within our control.
If your copy doesn't arrive in time, please contact our Subscription Support team via www.radiotimes.com/contact-us. We can provide access to the digital edition, arrange a replacement copy where appropriate, and ensure your subscription is credited or extended so you receive the full value of the service you've paid for.
We appreciate your feedback and are sorry for the disappointment this delay has caused.
Reliable delivery by post
Reliable delivery by post. No newsagents deliver here now so delighted to be able to continue my years of Radio Yimes
20 luglio 2026
Risposta di RADIO TIMES
Delighted to hear that and long may it continue.
The Radio Times always arrives in good…
The Radio Times always arrives in good time for the next week and the whole family enjoy looking through it. It is so nice to be able to read about a programme and not hog the TV screen when others want to watch .
18 luglio 2026
Risposta di RADIO TIMES
That is good to know and that is appeals to all the family as we do cover all genres and ways to watch.
Non-delivery
This week is the third week in a row that my Radio Time hasn’t arrived. It appears I am not alone. As Immediate Media are not fulfilling their contract they need to be taking up delivery issues with Royal Mail.
I won’t, after several years, be renewing my subscription.
17 luglio 2026
Non scritta su invito
Risposta di RADIO TIMES
Thank you for your review. We're very sorry to hear that you've missed three consecutive issues and completely understand your frustration. We do work closely with our mailing companies to investigate delivery issues if we can, and raise concerns on behalf of our subscribers, as we know how important it is that your copy arrives on time. You should never go without and we will always extend your subscription when this occurs or, if there is time, send you a replacement copy.
We're sorry to hear that these problems have led you to decide not to renew your subscription, and we appreciate the support you've given us over the years. If you wish to contact us directly to discuss please email feedback@radiotimes.com
I enjoy reading the articles in the…
I enjoy reading the articles in the Radio Times as well as what is happening on the TV on weekly basis.
My only criticism is that I wish the Radio Times would write the day when another episode of a programme is or whether it is on the next week
17 luglio 2026
Risposta di RADIO TIMES
Thank you for your kind comments, Susan.
Where possible, we include a cross-reference if the next episode is due to be shown within the same week's listings. However, because we compile the magazine on a weekly basis, we don't always have confirmed schedules for the following week when we go to print. Rather than direct readers to a date that may later change, we only include cross-references when we're confident the information is correct. We do, however, add as many of these references as we can.
Mum would still recommend
My mum brought me up on RT and they still deliver
Our world’s Latest challenge is that there are so many TV channels on which to capture all the program details - occasionally there are mistakes - eg, when is a program a new program & not just new to a TV channel
Update: indeed New marked programs are not always new. But at least you can record them & just delete if previously watched. Certainly better than missing New programs
17 luglio 2026
Risposta di RADIO TIMES
Thank you for your kind comments. You are right though there are now so many TV channels and programmes, it's not always a mistake if something is not matching our listings, the broadcasters sometimes make changes to their schedules after we've gone to press, however which is why your print subscription includes for free, our What to Watch app which has the latest updated schedules for you to check .
We don't mark programmes as repeats (except on the main channels) because, across the hundreds of channels we cover, the vast majority of broadcasts are repeats. Instead, we only add the NEW label when a programme is being shown for the very first time. If a programme doesn't have the NEW label, it means it has been broadcast previously, even if it hasn't appeared on that particular channel before.
A great read and useful layout of listings
Always received before the end of the week for the following. Of course, not all the articles will be interesting to me, but there are so many and there's always something. Love all the detail in the listings. Finally starting to learn the actors given names!
16 luglio 2026
Risposta di RADIO TIMES
Thank you for your kind comments. We're delighted to hear you're finding the cast lists so useful. They're a great way to become familiar with actors' names, and we're so pleased you've noticed the extra level of detail that makes Radio Times a little different. Thank you for taking the time to share your feedback, much appreciated.
Information and content
Always enjoy the information and presentation of the Radio Times. It arrives mainly on time and I look forward to every week.
16 luglio 2026
Risposta di RADIO TIMES
Thank you for your review and we are pleased to hear your enjoy the information and presentation of Radio Times. Long may it continue!
Very efficient customer service.
Very efficient customer service.
Reliable delivery generally, occasional blips caused by the Post Office
I am very happy with the service provided
16 luglio 2026
Risposta di RADIO TIMES
Thank you Malcolm and pleased to hear that.
Well I had been a regular subscriber…
Well I had been a regular subscriber for years. I kept receiving emails offering me a reduced rate for re-subscribing early. I tried to do this and was told that I couldn’t. As I kept receiving the same email I responded to advise of the situation. I was told to go ahead with the extension of the subscription, which I did. Disaster as my current subscription (which still had at least six weeks left) was cancelled, unbeknownst to me. I spent six weeks plus trying to sort it out. Finally I found an intelligent customer service representative who advised what had happened. So I was offered a discount again to make up for all the missing magazines that I never received. Since taking out this new subscription everything has been working so far.
30 marzo 2026
Risposta di RADIO TIMES
Hi, thank you for taking the time to share your experience. We're very sorry for the confusion and frustration this caused. We've asked our marketing team to look into whether there was an issue with the renewal emails so we can help prevent this happening again. We're pleased everything is now working as it should, and we'd like to thank you for your patience and for your continued support.
My weekly opportunity to look forward to exciting experiences
I look forward to trading the Radio Times and I have to hand a highlighter pen to remind me of upcoming programmes. I an quite different from.my friends in this but I have been able to inform.them.of excellent programmes, recently BBC 4 Letters from Baghdad.
15 luglio 2026
Risposta di RADIO TIMES
Thank you that is very kind and it is what we are all about. It is actually making informed choices of programmes. Tell your friends they need an RadioTimes and a highlighter too!
Look forward to receiving the magazine.
Look forward to receiving the magazine.
Not just a media listing a good read.
15 luglio 2026
Risposta di RADIO TIMES
Thank you for taking the time to post this. We share your excitement about getting a new copy each week and it is a good way to see what big events are coming up too and we totally agree it is a good read too.
I’ve had a subscription for the past 30…
I’ve had a subscription for the past 30 years and there was no problem until this year. I have had to contact you three times this year because the RT failed to appear.
15 luglio 2026
Risposta di RADIO TIMES
Thank you so much for your incredible loyalty over the past 30 years, it really does mean a great deal to us. We're so sorry to hear you've had delivery issues this year. This can be due to new postal arrangements for which we dont have control. Always remember, If your copy hasn't arrived in time for the listings to begin, please do get in touch with us straight away, as we'll always do our best to help. Thank you again for your continued support, and we hope to provide the reliable service you've enjoyed for so many years.
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