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Undefined Business
Turchia
4,3
17 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Perfect experience!
We were let down by another transfer company and contacted DM Transfers after reading their reviews.
Their communication was excellent. They accommodated our time requirements.
The Driver was early. The drive was smooth and comfortable in a lively clean vehicle. We got there in plenty of time without any hassle or headaches.
Booked with them due to all the raving review but turned out to be disappointing. The transfer was on time and okay throughout until arriving at the destination. The driver unloaded our luggage onto a steep slope about 15 meters to the hotel entrance and left them for us two seniors to struggle in a sweat to drag our luggage there. My wife almost tripped. The driver then rushed down to the door and asked for a tip. Obviously under such circumstance we declined and he rudely ask us to return a bottle of Coca cola (right in front of other patrons) which he had offered us on board and cursing on his way back to the vehicle. Totally unprofessional! Beware!
UPDATE ON MAY 17, 2026
I finally received a reply via Trustpilot on May 17, 2026 disputing my review as an error, demanding my booking reference (> 7 months later !!!!) for verification or else they would assume I posted this as an error.
How ridiculous is this!!!! For 2 reasons:
1. They should have my booking reference........BUT JUST IN CASE, IT WAS SUCH A TERRIBLE EXPERIENCE THAT DO SAVE IT......HERE IT IS: Y4927M
2. We have been traveling for 40 years to 93 countries, and been to Turkey 5 times, you think we would bother to post false information!!!!
AN EXPLANATION AND APOLOGY IS LONG OVERDUE.
Risposta di UNOFFICIAL PROFILE - ALERT: Target of Fake Reviews
Dear kin hung Tam,
Thank you for providing a reference number. We take all feedback seriously, as the comfort and safety of our guests—especially seniors—is our top priority.
However, after a thorough search of our system, reservation database, and historical logs, we have confirmed that booking reference Y4927M does not exist in our system, nor does it match our company's format.
We do not doubt that you had a highly stressful and unprofessional experience during your trip to Turkey, but given that this reference number is invalid for our business, it is certain that your transfer was booked with a different transportation company. As you mentioned you travel extensively, it is very easy for company names to get mixed up when looking back at past itineraries.
Because we take pride in our service and this incident does not involve our team, we kindly ask you to double-check your booking confirmation voucher to verify the exact name of the company you traveled with.
If you find any other documentation or an alternative booking name under our company, please reach out to us, so we can investigate immediately. Otherwise, we kindly ask that you remove or move this review to the correct provider's page.
Safe travels on your future journeys.
Best regards,
The Management Team
A fabulous experience using this service. Punctual and reliable. The cars are beautiful and the added extras so lovely.
Both drivers were friendly and helpful and I could not fault them! Thank you so much for hassle free transfers with a touch of style!
Great service! Thank you so much for all your help especially with returning the phone so promptly! We really appreciate it
Amazing service, Michael just dropped the car to me,I was super impressed from the service quality,I am highly recommending using their support in delivering everything- Thanks DM Transporter
This company are truly outstanding we use these every time we fly into dalaman and I truly cant say a bad thing about them if you want a transfer these are the guys . Every driver who has met us are great
Absolutely excellent service yet again.
Smiling driver waiting for us at desk 38 at Dalaman airport and speedy delivery to our villa in Dalyan.
They even brought forward return pick up time to assist as we had to vacate villa earlier than expected.
Thanks to Jennifer and the team.
Great service, finally arrived through customs at 02.00 - delayed by more than hiurndue to luggage delays
DM WhatsApp me to assure me there would be no issue. Clean and spacious VW van with WiFi, drinks etc.
7 days later, DM collected us from out hotel, bang on time. Worth every penny
Booked DM transfers following reading some good reviews.
Absolutely first class. Great communication, punctual, polite and helpful, luxury vehicles with wifi, tv and cold water, what more could you want.
Just Superb
Fantastic service. Great communication from booking to pick up. Driver Tomas was very welcoming. I would 100% recommend this Company.
Wonderful service from first contact to pick up. The vehicle was immaculate and very comfortable and our driver was lovely. Would 100% recommend anyone use DM services.
These guys are very reliable! I would definitely use them again! Give them a try!!
Fabulous. Courteous, reliable, well presented and immaculate vehicles. Great value. Would highly recommend.
Used DM to transfer from Dalaman airport to Oludeniz. Booked from UK and got confirmation email. No need to pay in advance. We were met at the airport and driven to our hotel by a very good, friendly driver in a nice clean 7/8 seat Mercedes with a cold beer and some water, and a film on the TV. Paid the driver for return journey on arrival at the hotel. On return the driver arrived a few minutes early and we had another easy trip.
I would recommend DM and we will use them on our next visit.
We booked DM Transfers for our holiday. We arrived at Dalaman airport on 19th September and our driver was there with a sign with our name on, he was very easy to find. The journey took half the time and we were supplied with cold bottles of water. We had the same driver taking us back to the airport and he was right on time at the end of our holiday. I would definitely recommend this company, pricing is really good and they are very professional and very reasonably priced. 5 stars from me and will be definitely using them again when i return next year.
Hello! Thank you for good service, nice cars and clever driver.
Thanks for a great transfer will see you next year.
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