Excellent service dropped off started straight away went for a walk came back all done always use Protyre
L'azienda ha risposto
Sede
Cambia sedeUnit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
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Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... Leggi di più
L'azienda ha risposto
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... Leggi di più
L'azienda ha risposto
I had all three tyres replaced at Workington Protyres and honestly couldn't fault them. From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Every... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gommista
- Negozio di freni
- Negozio di batterie per auto
- Centro revisioni per auto
- Servizio auto
- Servizio di assetto ruote
Informazioni su Protyre Autocare - Workington
Scritti dall'azienda
Scritti dall'azienda
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informazioni di contatto
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, Regno Unito
- 01900 602240
4,6
Eccellente
1K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Pleasant prompt service always.
1 maggio 2026
MOT done
We got there early and sat and waited for the MOT, which roughly takes an hour to do. Which is fine.
17 aprile 2026
MOT booked
Had MOT booked on a Saturday morning and they ran to time and informed me of anything that maybe needed in the future. Will be back next year.
18 aprile 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Very disapointing
I contacted Protyre at Lillyhall by telephone on the 18 April. I was told they had the tires I wanted and they told me they were busy this morning but I could go at 12:30. When I arrived they informed me they were to busy come back Monday. I asked if I could book a time the man behind the desk said we don't take booking you have to wait your turn. I went back on Monday morning and they said it was a 2 and half hour wait because they were busy and people have already booked. I've used Gates tyres for over 20 years before Protyre took them over but because of several disappointing experiences involving family and friends I won't be going back. Very disapointing.
20 aprile 2026
Non scritta su invito
Risposta di Protyre Autocare - Workington
Dear Peter Milburn,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
service as per norm spot on never fails…
service as per norm spot on never fails to give me good servicecovering our two cars very up front with costsand feed back
17 aprile 2026
Always go away happy with the service.
I've been using Protyre for very many years. Always quick to answer phone and discuss queries, efficient and polite. Booking is easy and I've always been satisfied with the quality of repairs, services and tyres.
13 aprile 2026
MOTs
They took good care of my SLK, did what they said they would do, on time, on budget and with a smile.
13 aprile 2026
Great follow up service .
Excellent follow up from Jess to an original miscommunication . Work carried out quickly and at a reasonable cost .
13 aprile 2026
Great customer services
Great customer services, friendly staff and skilful technicians.
6 aprile 2026
Great service and everything done on…
Great service and everything done on time. Very good service
6 aprile 2026
Has gone downhill since my previous experiences
After paying over a thirteen hundred pounds for a service and repair ( main dealership prices - but this isn’t a main dealer ! I picked my car up and it was absolutely filthy , seagull poop , mud splatters all over .
On top of the massive costs of the service and repair I then had to pay to get my car cleaned on the way home it was so bad .
I feel there is no longer any respect for the paying punter - which there was once here.
Bad enough the hefty bill but the state of the car when I picked it up was disgraceful
6 aprile 2026
Risposta di Protyre Autocare - Workington
Dear T Smith,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Quick and helpful and gave good advice …
Quick and helpful and gave good advice and honest the staff were nice and the price was right
1 aprile 2026
booked for 4pm not started until 5.
booked for 4pm not started until 5.
Ignored by staff who spent the time chatting. CBA ?
1 aprile 2026
Risposta di Protyre Autocare - Workington
Dear Mr Alan, ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Workington branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
MOT completed on schedule
MOT completed on schedule. I received a telephone call once the car was ready for collection.
Friendly receptionist.
18 marzo 2026
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