i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish w... Leggi di più
L'azienda ha risposto
Delivered an excellent experience from start to finish. The team were welcoming, professional, and clearly knowledgeable. They explained everything in a straightforward way, kept me updated throughou... Leggi di più
L'azienda ha risposto
I recently visited Protyre Worcester and was really impressed with the service I received. The staff were welcoming, friendly, and genuinely happy to help from the moment I arrived. They kept me info... Leggi di più
L'azienda ha risposto
Friendly service. Would have been 5 stars but "system interface" issues between head office and garage meant my booked appointment was changed at short notice. Sort it out Head Office - no-one needs... Leggi di più
Scritti dall'azienda
Scritti dall'azienda
Bromyard Road, St Johns, WR2 5EE, Worcester, England, Regno Unito
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Brilliant service from these guys, I booked & payed for two tyres online.
I turned up a bit early for my appointment but they got on with replacing two tyres for me straight away.
I'm very pleased with the work done, I definitely will be returning when I need more tyres.
Thanks guys
Grant is the manager there he is brilliant, and the fitter did a few other things for me as part of the process, Only place I go to now and great prices specially on Falcon Tyres.
Also really friendly atmosphere which is not always the case at some tyre places
I booked a platinum service for my Nissan Elgrand a week or so before the date of the service, I was surprised that the staff had not researched the specific requirements of this clearly imported car. Likewise I mentioned the bonnet was not releasing and the windscreen washer reservoir was empty, this was reported by me the day before the service was due.
When I collected it later that day I noted the steering wheel alignment was canted off level, the receptionist asked me to bring it back - I did, to find out they didn't know the wheel alignment criteria for my vehicle and must have guessed.
I operated the windscreen washer to find it was still empty, I attempted to fill it up only to find the bonnet release was still not working - i checked the schedule of services shown in the invoice report to find that these matters should have been covered in the platinum service.
I looked to see if the Doors had been lubricated, they hadn't.
I took it back to get it sorted - the chap on the reception desk confirmed the matters I raised had been missed by the technician, it begged the obvious question 'What else had been missed out?'
For a service costing nearly £500 I am left wondering whether all that should have been done was attended to as covered by the checklist.
All in all far from a satisfactory experience.

Risposta di Protyre Autocare - Worcester
Excellent service. Helpful people and didn't over-charge. Highly recommended.
Initially failed my MOT claiming one of my tyre treads was too low & seemed very keen to sell me a new tyre even though not of the same quality as the other tyres on my car. Garage I then went to for a new tyre felt the tyre in question wasn't so bad as to fail an MOT, so be wary of Protyre looking for opportunities to upsell & be clear what really needs doing before blindly accepting the advisories

Risposta di Protyre Autocare - Worcester
Easily to book especially on short notice, great service. Highly recommend !!
Warning to local drivers: This garage appears to have significant operational issues. I pre-paid for a fitting, but they were unable to provide the service because every single one of their machines was allegedly broken. It is baffling that a tyre garage would allow three machines to fail simultaneously while still accepting online bookings. Now, I am stuck waiting 5 days for a refund. Between the equipment neglect and the clear lack of management, I cannot recommend this place. No effort made to save (customer) wasted journey.

Risposta di Protyre Autocare - Worcester
I booked my service and mot .Took local pro tyres guys very friendly helpful. WOULD RECOMMEND GOOD SERVICE HAPPY STAFF 😊
Had my MOT but couldn’t complete as the

Risposta di Protyre Autocare - Worcester
Great staff and service. Would have been 5 stars was it not for a sneaky £4:50 ‘environmental’ charge. On an MOT? When questioned the staff said it was for paper and disposable gloves!! It was removed at my request.
Absolutely outstanding service from start to finish. Evan (the manager) and Grant (assistant) were genuinely incredible, both went above and beyond to make sure I was looked after. Every question I had was answered with care, I was offered a coffee, and they kept me fully updated at every stage. I came in with a completely shredded tyre and, thanks to Evan and Grant, I was back on the road within just 25 minutes. What truly sets them apart is their kindness: they even personally contributed towards part of my bill due to my circumstances, which I will never forget. I honestly cannot thank Evan and Grant enough, two incredibly kind, professional, and generous gentlemen. Absolute credit to the business and true gems compared to anywhere else around.
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