Protyre Autocare - Worcester Recensioni 

1141
TrustScore 4.5 su 5

4,6

Bromyard Road, St Johns, WR2 5EE Worcester, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Delivered an excellent experience from start to finish. The team were welcoming, professional, and clearly knowledgeable. They explained everything in a straightforward way, kept me updated throughou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently visited Protyre Worcester and was really impressed with the service I received. The staff were welcoming, friendly, and genuinely happy to help from the moment I arrived. They kept me info... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Friendly service. Would have been 5 stars but "system interface" issues between head office and garage meant my booked appointment was changed at short notice. Sort it out Head Office - no-one needs... Leggi di più


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Bromyard Road, St Johns, WR2 5EE, Worcester, England, Regno Unito

  • 01905 426868

4,6

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1141)

33.292 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant professional service

Brilliant service from these guys, I booked & payed for two tyres online.
I turned up a bit early for my appointment but they got on with replacing two tyres for me straight away.
I'm very pleased with the work done, I definitely will be returning when I need more tyres.

Thanks guys

14 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Grant is the manager there he is…

Grant is the manager there he is brilliant, and the fitter did a few other things for me as part of the process, Only place I go to now and great prices specially on Falcon Tyres.

Also really friendly atmosphere which is not always the case at some tyre places

11 marzo 2026
Valutata 3 stelle su 5

I booked a platinum service for my Nissan Elgrand

I booked a platinum service for my Nissan Elgrand a week or so before the date of the service, I was surprised that the staff had not researched the specific requirements of this clearly imported car. Likewise I mentioned the bonnet was not releasing and the windscreen washer reservoir was empty, this was reported by me the day before the service was due.
When I collected it later that day I noted the steering wheel alignment was canted off level, the receptionist asked me to bring it back - I did, to find out they didn't know the wheel alignment criteria for my vehicle and must have guessed.
I operated the windscreen washer to find it was still empty, I attempted to fill it up only to find the bonnet release was still not working - i checked the schedule of services shown in the invoice report to find that these matters should have been covered in the platinum service.

I looked to see if the Doors had been lubricated, they hadn't.

I took it back to get it sorted - the chap on the reception desk confirmed the matters I raised had been missed by the technician, it begged the obvious question 'What else had been missed out?'

For a service costing nearly £500 I am left wondering whether all that should have been done was attended to as covered by the checklist.

All in all far from a satisfactory experience.

9 marzo 2026
Logo di Protyre Autocare - Worcester

Risposta di Protyre Autocare - Worcester

Dear Roger Pulham,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 2 stelle su 5

Un-necessarily failed my MOT to try & sell a new tyre

Initially failed my MOT claiming one of my tyre treads was too low & seemed very keen to sell me a new tyre even though not of the same quality as the other tyres on my car. Garage I then went to for a new tyre felt the tyre in question wasn't so bad as to fail an MOT, so be wary of Protyre looking for opportunities to upsell & be clear what really needs doing before blindly accepting the advisories

24 febbraio 2026
Logo di Protyre Autocare - Worcester

Risposta di Protyre Autocare - Worcester

Dear Claire Edwards ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Worcester branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 1 stelle su 5

Warning to local drivers

Warning to local drivers: This garage appears to have significant operational issues. I pre-paid for a fitting, but they were unable to provide the service because every single one of their machines was allegedly broken. It is baffling that a tyre garage would allow three machines to fail simultaneously while still accepting online bookings. Now, I am stuck waiting 5 days for a refund. Between the equipment neglect and the clear lack of management, I cannot recommend this place. No effort made to save (customer) wasted journey.

9 febbraio 2026
Non scritta su invito
Logo di Protyre Autocare - Worcester

Risposta di Protyre Autocare - Worcester

Dear Ram Bekit,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 2 stelle su 5
Logo di Protyre Autocare - Worcester

Risposta di Protyre Autocare - Worcester

Dear Wendy Powell,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 4 stelle su 5

Great staff and service

Great staff and service. Would have been 5 stars was it not for a sneaky £4:50 ‘environmental’ charge. On an MOT? When questioned the staff said it was for paper and disposable gloves!! It was removed at my request.

21 gennaio 2026
Valutata 5 stelle su 5

Absolutely outstanding service from…

Absolutely outstanding service from start to finish. Evan (the manager) and Grant (assistant) were genuinely incredible, both went above and beyond to make sure I was looked after. Every question I had was answered with care, I was offered a coffee, and they kept me fully updated at every stage. I came in with a completely shredded tyre and, thanks to Evan and Grant, I was back on the road within just 25 minutes. What truly sets them apart is their kindness: they even personally contributed towards part of my bill due to my circumstances, which I will never forget. I honestly cannot thank Evan and Grant enough, two incredibly kind, professional, and generous gentlemen. Absolute credit to the business and true gems compared to anywhere else around.

9 gennaio 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più