Protyre Autocare - Westbury Recensioni 

1882
TrustScore 4.5 su 5

4,5

Station Road, Westbury, BA13 3JS Westbury, Wiltshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I am currently getting 3 vehicles through services and MOTs. There is a particular mechanic at Westbury who has given me exceptional customer service. Unfortunately I have not learnt his name yet. H... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Protyre Westbury. Had two front tyres fitted with Protyre, first time i've been there, impressed. All the staff very friendly and approachable, in particular the fitters who were generous with their... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We received great service from Protyre in Westbury. The car was in for an MOT on a Friday, quite close to closing, and it needed tyres to pass the MOT. It was agreed that the tyres would be done on t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A Review by Stella Leeder On Monday 13 July I tried to make contact with Westbury Protyre by phone, on both occasions I waited 30mins and again later 20min, and nobody answered. The next day I sen... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, Regno Unito

  • 01373 825800

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(1882)

32.618 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Cancelled our MOT twice on the day.

Cancelled our MOT twice on the day.

15 giugno 2026
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Dear Gillian,

Thank you for bringing this to our attention.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Have done this 2 times already please…

Have done this 2 times already please stop

15 giugno 2026
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Hello Mr Richards,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Always good

Always good, honest, cheerful service.

15 giugno 2026
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Hello Lynda,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Great customer service and very…

Great customer service and very efficient 😊

15 giugno 2026
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Hello Lindsey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Very happy.

Protyre have fitted tyres to my Motorcycles and cars before. This time I took my new Nissan Ariya for a wheel alignment. The lads were chatting and positive telling me what they were doing and why. I also had a weird brake noise which they were trying to fix for free. All sorted and happy. Only cost eighty quid for both front and back so took some beer as a thank you. Cheers.

12 giugno 2026
Non scritta su invito
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Hello Paul,

We're so glad to hear about your positive experience with our team in centre. It's wonderful that our colleagues kept you informed and even helped with the brake issue. Thank you for your kind gesture!

Best regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

Staff were very helpful and friendly

Staff were very helpful and friendly. The service was excellent and very quick. Gave me very good price for my aircon regas.

12 giugno 2026
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Hello Mr Crocker​,

We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Great service

Great service. Big choice. Friendly and efficient staff. Full set of new tyres fitted in 30 minutes. Great job Protyre Westbury.

8 giugno 2026
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Hello Steve​,

We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 2 stelle su 5

Car was released unserviced the next…

Car was released unserviced the next day, despite advice (incorrectly) that it had been.

5 giugno 2026
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Dear Timothy,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Valutata 1 stelle su 5

Alarm going off constantly

Alarm going off constantly, disturbing neighbours day and night.

4 giugno 2026
Non scritta su invito
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Dear Zoe,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 1 stelle su 5

re filled air con with gas and was…

re filled air con with gas and was struggling to fill properly. at the end he said if it does not work i can give you a number of a mobile guy would will have the correct gas for cleaning out the system. lol
also the very young staff were swearing on the shop floor not very professional at all

3 giugno 2026
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Dear Mr Norris,

Thank you for sharing your experience. 

We can confirm that your concerns have been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 3 stelle su 5

Pros and Cons

Pros : Puncture repaired to satisfaction. Obtained a prompted same day appointment.

Cons: I was told it would be a 20-30 minute wait but that turned out to be an hour. I thought the repair cost was expensive at £30

1 giugno 2026
Logo di Protyre Autocare - Westbury

Risposta di Protyre Autocare - Westbury

Dear David,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Westbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.


Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 5 stelle su 5

…battery fitted with a smile

I pre ordered a battery for my ford Kuga we which was fitted at Westbury pro tyres this was carried out efficiently by a fitter who had not previously done a Kuga but even though not the easiest of fitting fitted with a smile and reset all the electronic systems as required Well done to all involved will use again probably tyres

26 maggio 2026
Valutata 5 stelle su 5

Polite

Polite, prompt, friendly and reliable as always. They’ve always been fair and reasonable on price

22 maggio 2026

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