Protyre Autocare - Warrington Recensioni 

1729
TrustScore 4.5 su 5

4,5

1a Station Road, Latchford, WA4 1JT Warrington, Cheshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... Leggi di più

Valutata 5 stelle su 5

I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Extremely friendly and helpful guys at Warrington. Answered my query regarding MOT for a future date . My tyres were fitted in a timely manner . I will definitely use Warrington protyre autocare as m... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • 1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, Regno Unito

  • 01925 247 560

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(1729)

34.696 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Would recommend

Able to book online seamlessly. Turned up and MOT started on time and was done within 45 minutes whilst I waited. Very happy with the service and cost.

23 marzo 2026
Valutata 3 stelle su 5

Dissapointed

MOT brilliant, however i needed 2 front tyres. I ordered the tyres on line from protyre. From the choices, I selected 2 run flats. On fitting the tyres, staff said the size was right but 'audi's don't normally have run flats, your drive may feel a little different'. I have returned on 2 occasions within 4 days as my tyre pressure alert keeps going off in my car! Had they inform me the run flats would affect the tyre sensors I would not have continued with them being fitted. I would have re ordered different tyres. Now i have spent £300 on tyres that are going to cause me nothing but worry. Thus not happy.

28 febbraio 2026
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Risposta di Protyre Autocare - Warrington

Dear Sheila Murphy ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to ourWarrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 4 stelle su 5

Simple to order, competitive and local fitting

Simple to order tyres online and cheaper than normal discount tyre website. Good range of tyres available next day and local fitting with a range of available dates and times.
Only issue was the time taken to fit, balance and align tracking, possibly due to not waiting around, but still only a couple of hours.

28 gennaio 2026
Valutata 1 stelle su 5

Had to pay twice as the garage couldn’t…

Had to pay twice as the garage couldn’t trace my on line purchase the day before .
Still awaiting a refund !!!!

16 febbraio 2026
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Risposta di Protyre Autocare - Warrington

Dear Ian Simms,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Fantastic company

Fantastic company, called in on the day as got a puncher only wait around 30-45mins great customer service and care recommend

11 febbraio 2026
Valutata 1 stelle su 5

Promise failed

Tyre wasn’t delivered to agent on day promised necessitating a re-visit the following day

28 gennaio 2026
Logo di Protyre Autocare - Warrington

Risposta di Protyre Autocare - Warrington

Dear Stuart Jones,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Valutata 1 stelle su 5

No Customer Service

Where to start? But I just do not waste my time, will not use their (non) service any longer. Extremely rude staff, no one presence in the reception area but all the vehicles paperwork along with the vehicle keys on them on the counter in the reception which is a huge GDPR breach!
They say they will call when the job is done but they never do, if you try to call no one answers. I went there after they had my car for 4 hours supposed to be 2 hours max for a service. The guy didnt know what he was talking about, first told me that my car was not done yet. When I said but you supposed to call me. Then he start saying they are short staff only 8 people working. Well, for the size of this garage 8 is plenty if you ask me but if not enough then do not over book simple! But the most important thing for me is absolutely no customer service! Rude rude rude staff!

26 gennaio 2026
Logo di Protyre Autocare - Warrington

Risposta di Protyre Autocare - Warrington

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 1 stelle su 5

wheels alignment

Title / Subject: Disappointing wheel alignment experience – steering wheel still crooked after two visits
I recently had new upper rear control arms (rear wishbones) fitted to my BMW X5 and was advised by my mechanic to have a full wheel alignment (tracking) done afterwards. I chose Protyre for this service.
After the first alignment, I collected the car and was told everything was completed correctly. However, the very next day, while driving on the motorway, I noticed the steering wheel was noticeably off-centre when driving straight. It was clear the wheel had not been properly locked/centered during the procedure or the alignment itself was incorrect.
I booked a return visit for correction – no issue with arranging that. On arrival, I specifically asked to see the before/after measurements on the computer screen. The technician showed me the screen, where almost everything (camber, toe – front and rear) was in the red/out of specification. He then explained that it was “impossible” to set properly because new shims/spacers were supposedly needed, even though the original adjustment bolts looked heavily rusted and weren’t even fully tightened.
What surprised me most was that the rear axle – which in BMW vehicles (especially X5) must be set first as the reference point before adjusting the front – appeared not to have been touched or adjusted at all. In August this year I had a full alignment done at a BMW dealership and everything was perfectly within green specs, with no comments about any seized or non-adjustable eccentric bolts.
I requested a full refund as the car was returned to me in the same (or arguably worse) condition, with the steering wheel still crooked. After some discussion I was refunded only £30, not the full amount paid for the service.
For comparison: while I was waiting during my second visit, another customer (a lady with a BMW 3 Series) arrived for tyre replacement and was immediately offered and sold an alignment without any hesitation or mention of “impossible adjustments”.
Unfortunately, after two wasted days of annual leave (I work 8–17), two trips to the branch, and paying for a service that did not deliver, my steering wheel remains off-centre when driving straight. The car still pulls slightly and clearly needs proper alignment.
I would not recommend this branch for BMW wheel alignments, especially on vehicles where precise rear-first setup is important. Very disappointing experience and poor value for money.
If you're considering alignment here, especially on a premium vehicle like BMW X5 – I suggest going to a BMW specialist or dealership instead.
Thank you for reading.

16 gennaio 2026
Logo di Protyre Autocare - Warrington

Risposta di Protyre Autocare - Warrington

Dear Dominik Kosinski ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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