Protyre Autocare - Stockport Recensioni 

2471
TrustScore 5 su 5

4,8

Newbridge Lane, Stockport, SK1 2NX Stockport, Cheshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had to try three different tyre options to find the right ones for me car. Protyre's staff at Stockport were helpful, patient and accommodating. James treated the car (which is a classic Porsche)... Leggi di più

Valutata 5 stelle su 5

Always great customer service from Liam and his team. I've been coming here for years as it's my local garage. Nice helpful staff and reasonably priced work. Can't ask for much more. Happy to recommen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The lady serving gave great service- good knowledge of deals on tyres, and gave me the most discounted price she could.

Valutata 5 stelle su 5

Absolutely brilliant service. The car was serviced and had an MOT. There was a headlight realignment needed but they fixed it without charge. The staff are very helpful and very attentive to any q... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Newbridge Lane, Stockport, SK1 2NX, Stockport, Cheshire, Regno Unito

  • 0161 4803867

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2471)

32.958 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very patient, professional and helpful. Nice people.

We had to try three different tyre options to find the right ones for me car. Protyre's staff at Stockport were helpful, patient and accommodating. James treated the car (which is a classic Porsche) with the utmost care. I will certainly use them again. The price was competitive.

31 agosto 2026
Valutata 5 stelle su 5

Very easy to use

Very easy to use. Went in 9.30am to have tyre pressure checked. Advised maybe a puncture. Asked to return at 11.00 am puncture repaired and all tyres re balanced by 11.30 am.

31 agosto 2026
Valutata 5 stelle su 5

Great experience

Great service , good price and completed on time

28 agosto 2026
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Risposta di Protyre Autocare - Stockport

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 4 stelle su 5

New tyres for MOT

Booked & paid online a reasonable price for the tyres staff on duty polite, waited for while due to staff shortages

26 agosto 2026
Valutata 5 stelle su 5

Always keep you updated and explained…

Always keep you updated and explained what is required.

21 agosto 2026
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Risposta di Protyre Autocare - Stockport

Hello Geoff,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Easy to book in

Easy to book in. Speedy job. Can’ fault the experience.

19 agosto 2026
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Risposta di Protyre Autocare - Stockport

Hello Susanne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Always great customer service

Always great customer service from Liam and his team. I've been coming here for years as it's my local garage. Nice helpful staff and reasonably priced work. Can't ask for much more. Happy to recommend.

21 agosto 2026
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Risposta di Protyre Autocare - Stockport

Hello Denise,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Good experience

Good experience

19 agosto 2026
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Risposta di Protyre Autocare - Stockport

Hello Victor,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

great experience

19 agosto 2026
Logo di Protyre Autocare - Stockport

Risposta di Protyre Autocare - Stockport

Hello Ali,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Always very helpful and knowledgeable

Always very helpful and knowledgeable. Good service provided and staff very pleasant.

17 agosto 2026
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Risposta di Protyre Autocare - Stockport

Hello Lesley​,

We would like to thank you for sharing your feedback regarding the service you received at our Stockport branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5
Logo di Protyre Autocare - Stockport

Risposta di Protyre Autocare - Stockport

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Listened to what had gone wrong and…

Listened to what had gone wrong and refunded the cost .

14 agosto 2026
Logo di Protyre Autocare - Stockport

Risposta di Protyre Autocare - Stockport

Hello Audrey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Excellent service as always

Excellent service as always, polite, helpful, prompt and good value.

12 agosto 2026
Logo di Protyre Autocare - Stockport

Risposta di Protyre Autocare - Stockport

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Good service

Good service - my only criticism was that on collection of the car the bill was not ready for payment and they had not checked that the tracking had already been paid when tyres were fitted the previous week

12 agosto 2026
Logo di Protyre Autocare - Stockport

Risposta di Protyre Autocare - Stockport

Hello Colin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 1 stelle su 5

Appalling service: Three botched bookings, incorrect tyres, and damaged wheels

My experience with Protyres has been completely unsatisfactory, falling drastically short of basic professional standards. Across three separate appointments, I encountered administrative incompetence, incorrect parts allocation, improper mechanical practices, and direct physical damage to my vehicle's alloy wheels.
Prior to booking, I supplied standard OEM Mercedes TPMS sensors. The staff claimed they couldn't check or code them, even though my vehicle model automatically syncs with these sensors without coding—something the technicians were unaware of. Upon arriving for my first appointment, they could not find my ordered tyres and had to rebook me. Noting they lacked the correct jacking pads for my car, I even purchased and brought them with me for the next visit.
On the second booking, technicians were actively fitting the incorrect tyres to my car. Had I not inspected their work and intervened, I would have been sent away with cheaper, incorrect replacements. Furthermore, I observed their torque wrench was malfunctioning for the sensors, they were using an unsleeved socket that would scratch my wheels, they used an impact gun to remove my locking wheel nuts (which can easily break them), and they gunned the wheel bolts back on with a high risk of cross-threading.
We rescheduled for a third time, with management agreeing to waive the TPMS sensor cost due to the repeated inconvenience. For this visit, I supplied all the necessary tools myself, including a protective-sleeved socket to ensure my scratch-less wheels weren't damaged. While they finally fitted the correct tyres, they severely scratched my alloy wheels while removing the wheel weights, which I only discovered upon returning home. Additionally, the final price was changed from the original booking quote.
While the front-of-house staff member was polite, the technician clearly lacked the proper tools, care, or professionalism. For a company called "Protyres," they were anything not pro. They lack basic equipment to protect customer wheels, ignore manufacturer guidelines, and nearly sent me away with the wrong tyres.
I used to recommend this place to others, but after three botched bookings and damaged wheels that now require professional repainting, I will never be taking my car back here again. If you expect professional care, competence, and protection for your vehicle, definitely look elsewhere!

12 agosto 2026
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Risposta di Protyre Autocare - Stockport

Dear Adam Smith,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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