Protyre Autocare - Stafford Recensioni 

1770
TrustScore 4.5 su 5

4,7

Gaol Road, Stafford, ST16 3AN Stafford, Staffordshire, GB


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Valutata 3 stelle su 5

Based on this experience i didn't have the same level of customer satisfaction from Protyres Stafford, as to the multiple times that I always experienced from the same premises over the years. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After a split rear tyre 2 days before going on holiday, they managed to fit me in with fitting 2 new rear tyres of the same type as the originals the next day, all sorted within half an hour. Great se... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, Regno Unito

  • 01785 256243

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(1770)

35.548 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Left this review at the time sometime…

Left this review at the time sometime last summer but it hadn't posted

Gone downhill recently. I've not been in about a year because I wasn't happy with the lack of respect of my car, I heard it was new management so I gave it a chance. 3 kids are running it. I booked for 3.30 for an air con regas. I arrived at 3.25 and was told he'd 'get to it when he can'. You're empty and I booked for a time I was told several times to get there promptly through the booking process so why isn't someone waiting for this job.
I went and sat in reception for 20 mins. Then one of the lads comes up to me 'miss, they've sent us the wrong canister so we can't do it. we can't do anything this late in the day, had you come this morning we could've done something." And I called him out for first blaming the supplier, then me! I told him I booked at 3.30 because I've been at work all day and it's not my fault you havnt bothered to check a delivery. I'm not a walk in. This was pre-booked. And he kept saying versions of I should've been there earlier. So I told him to give me my keys and I'm leaving. He wanted to rebook me and I told him no chance and as I was getting in my car he calls after me 'actually miss, this IS the right one.' to which I said 'too late now, I'm leaving.'. Not even an apology. Such a shame. I've been using this place as long as I've been driving and the standard gets lower each visit. Uneducated people are being given too much responsibility unfortunately. I emailed for a refund Received a passive aggressive email back saying it'll take 5 days. 2 weeks later still waiting. I sent another email 4 days ago saying we still don't have it. No reply. Opened a claim with my bank now!

17 luglio 2025
Non scritta su invito
Logo di Protyre Autocare - Stafford

Risposta di Protyre Autocare - Stafford

Dear Christina Jones,

Thank you for taking the time to bring this to our attention. We are sorry to hear that you have had this experience - this is far from the high standards we would expect of our centres and team members.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration, the web order number for your booking and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Just so easy

Just so easy! Team are super friendly and the service received was excellent. Brilliant efficiency would highly recommend.

11 febbraio 2026
Valutata 5 stelle su 5

Good service

Good service, helpfully fitted me in later than usual to suit me. It did the trick.. What's not to like?

11 febbraio 2026
Valutata 5 stelle su 5

Outstanding service

Outstanding service, friendly staff, and genuine tyres at a reasonable price. Definitely recommended, and I’ll come back again next year when the front two tyres are due to be changed.

28 gennaio 2026
Valutata 5 stelle su 5

Great service

Arrived at the centre 5 mins before my booking time. A member of the team was straight out to greet me and confirmed what was being done (2 front tyres and wheel alignment). Was told it would be ready in around 40 mins so I popped to the shops came back 35 minutes later a job was done and the car was ready to go.
All in all great service, no faffing around and the steering now feels great after the wheels were realigned. Will definitely use again.

24 gennaio 2026

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