Protyre Autocare - Sittingbourne Recensioni 

957
TrustScore 4.5 su 5

4,6

Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY Sittingbourne, Kent, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was attended to promptly and my car was treated well. The steering/seating position was changed but that's not really an issue. I have used Protyre for all my MOT and tyre requirements. The level of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

These guys have been a lifesaver over the last few weeks when a simple air con regas turned into multiple problems for me. Friendly knowledgeable and transparent, as a girl that knows zero about... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Looked at many online websites for the tyres that I wanted. Chose Protyre as they offered the best price and had them in stock. I booked appointment online and paid for the tyres. On arrival at the fi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Friendly and welcoming Do the work quickly, cleanly and efficiently Give a detailed report on the condition of your tyres, tread depth, pressure etc, plus condition of the disc brakes. Very... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Informazioni su Protyre Autocare - Sittingbourne

Scritti dall'azienda

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY, Sittingbourne, Kent, Regno Unito

  • 01795 438003

4,6

Eccellente

TrustScore 4.5 su 5

957 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(957)

34.696 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lovely team

Lovely, friendly team that completed my MOT very professionally. Very happy with them and would recommend!

5 aprile 2025
Valutata 5 stelle su 5

Excellent Customer Service

Excellent customer service from the guys at Pro Tyre Sittingbourne. My car was booked in for an MOT. I got there with some time to spare and they started the job on time at my allocated time slot.
I had 3 advisory's but the car still passed the MOT.
Paperwork was given to me regarding the details which included my MOT certificate.
MY MOT was booked online and I received a £20.00 discount.
I recommend Pro Tyre for their professional service.
The public toilets could do with a deep clean but that is a different story.

24 marzo 2025
Valutata 5 stelle su 5

Great company

Have used a few times, this time was for a service on my wife's MG3, each time there was no fuss they did exactly what they said and always with courtesy, a pleasure to deal with, can certainly recommend and will use again, thank you Protyre.

29 marzo 2025
Valutata 1 stelle su 5

Rip off diagnostics

Took my daughter's car for a diagnostic as she had an engine warning light on.Took 10 mins and cost £50. Which seems expensive to me (£300/hr) but I was told the cost beforehand. I was told the car's timing belt was worn and would need replacing and also a sensor. They don't do this work. So my daughter took the car to another garage who do. They did their own diagnostic and said the timing belt was fine. She had put too much oil in the last time she topped and it just needed an oil change. I went back to Protyre to complain that I was given wrong Information and charged £50 for the privilege.
The guy in charge couldn't have cared less and said as they had done a diagnostic then the £50 charge stood even though the " diagnostic" was completely wrong. It shows what their priorities are. They're not interested in customer service. They just want your money. Don't use them. Rip off merchants

10 dicembre 2024
Non scritta su invito
Logo di Protyre Autocare - Sittingbourne

Risposta di Protyre Autocare - Sittingbourne

Dear BOB AJOB,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 5 stelle su 5

I can’t fault them

I’ve been using Protyre Sittingbourne for well over a year. They’re honest and professional in how they deal with all of my servicing, MOT and repair needs. I can’t fault them.

22 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Good work, but need to improve time estimates

They obtained a replacement tyre quickly, and fitted it efficiently. However, they promised to look at the car 2 hours after I arrived, but it ended up being more than 3 hours. They need to improve in their management of customer expectations.

10 marzo 2025
Logo di Protyre Autocare - Sittingbourne

Risposta di Protyre Autocare - Sittingbourne

Dear Mr Barton,

Thank you for notifying us of your concerns.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kind regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Miscommunication all sorted

Initially thought I’d been kept waiting longer than told- this looks like a miscommunication and the work was carried out quickly and professionally. Clarification also appreciated

11 marzo 2025
Logo di Protyre Autocare - Sittingbourne

Risposta di Protyre Autocare - Sittingbourne

Dear Mr Sheldon ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Sittingbourne  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologies for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 1 stelle su 5

Pro Scammers

After paying for a service + mot + diagnostic i was told my car needed a new lower arm and 2 new rear tyres as there was cord exposed, I wasn't surprised at the lower arm but the tyres I wasn't so sure on. After spending £1400 with protyre last year to get the car through it's MOT, this year I had the car checked 1 week before by another garage who installed 2 front tyres and said the rears where good. Protyre told me they only had the premium tyres in stock at £211 each and they wouldn't pass the MOT without them. I decided to have the lower arm fitted and them booked an MOT in elsewhere. The car then FAILED its MOT, but not on the tyres, I asked them to double check the rear tyres after what happened and they said they are all good, the car failed on the lower arm installed by pro tyre because the pinch bolt was 3x longer than it should be and makes the car a danger to be on the road. Pro tyre said they just put the existing bolt back which is strange considering it was only knocking when we got the car back and it isnt now, if however this is true, I dont understand how they passed the last MOT? I should have learnt after last year when they accidentally drained my gearbox instead of my engine oil during its service! Also, had protyre not been greedy and offered me the £88 tyres I probably would have just said yes as i needed the car back. Annoyingly this garages location is very convenient and had this not happened I could have taken all of my cars there in the future.

Thank you for your reply, do you know when this is likely to happen? 10 days after the review and I haven't had any contact, neither have we received any receipts as the printer coincidentally wasn't working.

10 marzo 2025
Non scritta su invito
Logo di Protyre Autocare - Sittingbourne

Risposta di Protyre Autocare - Sittingbourne

Dear Dave Lambert,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

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