A kind gentleman guided me to where i should park my car and to see the reception staff. Very friendly " lady" at reception was extremely attentive and helpful. A very happy nice attitude. Car MOT wa... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
A kind gentleman guided me to where i should park my car and to see the reception staff. Very friendly " lady" at reception was extremely attentive and helpful. A very happy nice attitude. Car MOT wa... Leggi di più
L'azienda ha risposto
Plenty of parking space on arrival. Greeted by a happy friendly team. Customer service is fantastic overall MOT done really quick I try and use Alder Hills centre for my MOT’s It is definitel... Leggi di più
L'azienda ha risposto
The manager was very proactive at checking every unusual sound, and not just attending to the more minor work that had been booked in. Thus he insured that the car was safe to drive to the other side... Leggi di più
L'azienda ha risposto
I had an MOT, the booking process was straight forward. The team were very knowledgeable and helpful. Both Cara and Toby were extremely helpful and professional. Went above and beyond in order to get... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Scritti dall'azienda
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Reception was friendly while I waited,work started on time.
The work done was explained to me.
The charge was very reasonable.
Manager and staff were all professional and very helpful.
Excellent service and quick turn round fitting new tyre
Excellent service, I didn’t go myself but my wife went with the car because of work. I was afraid they would take advantage of her like some mechanics but not these guys. Everything was explained to her and the issues they saw with the car were the ones I had pointed out. So I can definitely recommend.
Toby and the Team were professional as always.
Fitted on time and in a timely manner.
Fist class service.
Warm and cheerful welcome at reception, very polite and helpful, know their job, car was booked in for complimentary check and also engine management light was showing, waited about 1hr while it was checked, was told what the problem was with car and given a price for work, price was very acceptable, jobs were done in a very acceptable time, price much better than main dealer, staff very helpful and kept me updated throughout, sorry I don't know their names
Very helpful and amenable staff. The service and MoT were carried out on my ev with no problems, and in good time. There was a small glitch (software?) when pricing the ev service, but all came good in the end.
Service and greeting superb, appointment time adhered to. MOT firm but fair. Overall an excellent company. I have used Protyre for a few years now and they have always been excellent.
I would have given the experience a 5 but Protyre's pre order on line needs co-ordinating better with the branch where the fitting takes place.
On 2 occasions, the system still allowed me to book in for fitting before the tyres actually arrived at the branch that would do the fitting.
My first experience, only one of 2 tyres arrived and the 2nd one never did get delivered. Tried a different branch this time and despite a late delivery, Toby, the manager at Alder Road, Poole branch made sure that the tyre fitting took place on the same day.
In addition, my order for wheel alignment wasn't possible on the nearside, due to a seized nut on the track rod rod. However, he OK'd it for me to return at a later date, after I got it fixed, to complete the job at no extra charge.
Also, thanks to Jack, the technician, for his expertise.
Helpful and friendly staff. Had all 4 tyres done and was completed in good time
Previously used this depot with no complaints.
However, on this occasion did not initially carryout the tyre replacement as requested, but immediately rectified this on being notified.
Also promised to send the receipted invoice for the job by email, but this has never been received!
Not impressed by service on this visit

Risposta di Protyre Autocare - Poole Barter Road
Who knew an MOT could actually be a pleasant experience? 😄
The team were incredibly friendly and welcoming, and took the time to walk me through everything in a way that actually made sense (no confusing jargon!). It felt thorough, transparent, and genuinely customer-focused from start to finish.
Safe to say I’ll be back next year—hopefully with equally good news for my car!
We required four new tyres for recently refurbished alloy wheels and popped into the depot on the off chance. The manager offered several options and we received a good price for the option selected. Our tyre fitter did a fantastic job with fitting tyres to the new rims. Very professional and friendly.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.