Protyre Autocare - Penrith Recensioni 

1460
TrustScore 4.5 su 5

4,6

Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB


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Valutata 5 stelle su 5

Very friendly staff. The gentleman on reception was incredibly helpful, and the staff working on our car were thorough and attentive. Excellent service and would go back. Thank you!

L'azienda ha risposto

Valutata 4 stelle su 5

There was issue with delivery of tyres from there supplier and this was only highlighted once I arrived at my lotted slot and to return two days later for fitment Recommend you phone them before set... Leggi di più

Valutata 5 stelle su 5

Made an appointment for 12 noon. On the bay at 12.05. Five tyres fitted and balanced, and on my way shortly afterwards. Excellent service especially from the two lads who did the job. Very happy as... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have visited Harold’s Tyres at Penrith numerous times, before and after pro tyre took over. I am usually sceptical of Big brands taken over family businesses but the level of service and care at Pro... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, Regno Unito

  • 01768 864361

4,6

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
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2 stelle
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4,6

Tutte le recensioni

(1460)

34.031 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I left my car in for M O T and on day…

I left my car in for M O T and on day of appointment arrived reception was good told time taken for MOT and offered to wait or be called when finished. Pleasant staff and good explanation of condition of vehicle.

27 febbraio 2026
Logo di Protyre Autocare - Penrith

Risposta di Protyre Autocare - Penrith

Dear A. O'NEILL,

We're happy to hear that your experience was positive with our team at our Penrith branch!

We appreciate your feedback regarding the service and the clear explanation provided.

Thank you for choosing us for your MOT.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Valutata 4 stelle su 5

Good service from Protyre

Good service from Protyre, tyres not the cheapest option but I wanted the same as was already on my van, so I paid for it.
Good advice from them, and as I was buying 2 tyres, they did a puncture repair free of charge, which I appreciated.
I’d use them again.

21 gennaio 2026
Valutata 2 stelle su 5

Disappointed customer service, wouldn’t go back.

I booked in to have two new tyres fitted at 10am. At 11am my car hadn’t moved from where I parked it. We went to a local supermarket to use the loos as the office was so scruffy, old and dirty so I didn’t fancy finding out the condition of the toilet. When we arrived back my car was being fitted with the tyres. Eventually my surname was shouted out, no explanation for the delay, no apologies.

7 febbraio 2026
Logo di Protyre Autocare - Penrith

Risposta di Protyre Autocare - Penrith

Dear Judith Glennie,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Decent service at a good price.

Managed to get an appointment the same day, two new tyres and an alignment done at a decent price.

Nice to see wheel bolts being tightened with a torque wrench too, as opposed to being over tightened when all the ‘ugger duggers’ are deployed via the impact wrench.

21 gennaio 2026
Valutata 5 stelle su 5

Welcoming

Welcoming, listen and explain!!!!
Believe me it is lovely to be able to talk with a female about My little car, a woman in what is usually a Mans's world!!!! Congratulations.
But the men with you are very kind, I am met every time with politeness and help.
A great big ThankYou

2 febbraio 2026
Valutata 5 stelle su 5

1st purchase from Protyre and great service

This was the 1st time I've purchased tyres through the Protyre site, great choice of tyres available at competitive prices with discounts for buying 2 tyres, the fitting company was local to me Harolds in Penrith you are able to choose a date and time to arrive, fitted in a timereasonable time, whilst you wait, on completion the fitter fully checked the tread depth and wear on remaining tyres also all the brake discs and pads and prepared a comprehensive written report, overall a great service all round, will definitely use Protyre/Harolds Penrith again

27 gennaio 2026
Valutata 5 stelle su 5

Very busy outlet

Very busy outlet, but staff were friendly, professional and helpful and was fitted in, a bit later than booked, but it wasn't a problem.

30 gennaio 2026
Logo di Protyre Autocare - Penrith

Risposta di Protyre Autocare - Penrith

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Penrith branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

From walking in the door

From walking in the door, I got the best reception from the girl behind the desk, she immediately helped me with coffee and a seat while I waited, it wasn't long till a gentleman came and told me my car passed with flying colour's

28 gennaio 2026

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