Dropped the vehicle in for MOT due to getting stopped on the way to the airport going on a family holiday for no MOT. Rang Tom who booked me in a late notice for the day I returned from my holiday so... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Dropped the vehicle in for MOT due to getting stopped on the way to the airport going on a family holiday for no MOT. Rang Tom who booked me in a late notice for the day I returned from my holiday so... Leggi di più
L'azienda ha risposto
Called in on the off chance of having new tyre fitted( almost everywhere else needs booking near me) lovey guys (Tom and sorry didn’t get my filters name ) sorted me out almost right away! Happy with... Leggi di più
L'azienda ha risposto
All worked very well staff where great and helpfull with any questions I put to them. Some of the equipment wasn't working, I had a tyre replaced and payed for a tracking, the tracking equipment... Leggi di più
L'azienda ha risposto
Recently had to get 4 new tyres for my SUV, these are never cheap, but I always get good tyres as I do fairly high mileage. Great service, booked in promptly once ordered tyres came in next day, fitte... Leggi di più
Scritti dall'azienda
Scritti dall'azienda
Unit 3 London Road Mall, Pembroke Dock, SA72 4RS, Pembroke, Pembroke, Regno Unito
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New branch manager at Pembroke Dock was superb!
A brilliant experience using Protyre Pembroke dock for the first time! Justin was very helpful and kind!
Thank you!
Even though this branch has staffing issues at the moment, the work was done in the allotted time frame and at a price that I thought was fair. The staff were polite and professional, and even worked 15 minutes after the branch was due to close for the day to make sure everything was as it should be. Please pass on my thanks.
Went to the garage for mot,was behind on mot,my car failed,asked how much for the work to be done.said will look into it.and call me back.they never did.went into to garage bout it.ezplaind 1 of the part I didn't need was another part.and said sorry,not good enough.car off the road until I can get the part and get it done.said would give free mot,they need a someone on the desk.not the ppl who are working on cars.would never use the garage again.also expensive

Risposta di Protyre Autocare - Pembroke Dock
All done in a timely and efficient manner.
Customer service is excellent.
Great price and thoroughly recommend for tyre replacement.
Paid for a gold service, aircon regas and MOT… my TPS light came on just before going in for servicing, so I thought that’s fine as they should sort that out as part of the service, I got my car back and the light was still on, it’s even mentioned on the MOT cert! Took it to the local Asda to use air compressor and the tyre pressure was indeed low, so I inflated it to the required amount and reset the TPS myself. I went back to Protyres on the Monday and asked for a print out of the service check sheet, which despite asking for I hadn’t received on the Friday, and I also asked if tyre pressure should have been done and the guy behind the counter said yes it should have. I explained that it wasn’t and he looked bemused like it was nothing to worry about.
In my opinion, if they didn’t do something as simple and routine as tyre pressures, even when the warning light is on, for a top level gold service then what else has been missed?? How am I supposed to have faith that the air filters, oil filter etc has been checked or changed if necessary? After spending the best part of £400 on all of this I expected far better. It’s a tyre fitting shop as well mind!
This is the third time I’ve taken my car here for servicing, the only difference this time is I booked it in myself under my name instead of my husband booking it in under his name. As a female I’ve been wary about garages after being ripped off in the past, so my husband has kindly sorted it previously - as the other services were good, I trusted them enough to book it myself this time. So I’m very disappointed that on this occasion the level of customer service wasn’t up to the previous standard. Lesson learned - I’ll book it in under a male name and it should be done properly! Or maybe I’ll just take it elsewhere for servicing in future.

Risposta di Protyre Autocare - Pembroke Dock
"Your car will be ready at 10am."
9:55am: "Your car passed its M.O.T. with no advisories."
Get yourself a garage like this and be happy.
Excellent as usual. Quick appointment, efficient, quick installation. Good advice to prevent future problems.
Outstanding service and MOT provided by the guys at Pembroke Dock Protyre! Efficient, professional and a wealth of knowledge provided, using a premium OE oil which was perfect. Also two new tyres fitted and tracking done. Fantastic value and service!
Booked mot online had to cancel never received a refund

Risposta di Protyre Autocare - Pembroke Dock
very friendly and helpful on a very cold Friday at quarter to five .
Staff very professional, clean working. Prices are competitive, we always go to them. They have never let us down. Highly recommend you use them
Friendly staff. Good and easy booking system on line. You pay when you book. MOT completed in hour time slot
MOT booked. The garage was expecting me. Everything went well and the vehicle passed! Staff were friendly.
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