Protyre Autocare - Newark Recensioni 

315
TrustScore 4.5 su 5

4,7

96 Northgate, NG24 1HF Newark, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??

Valutata 5 stelle su 5

Great service. Easy to make appointment for fitment of new tyres. Staff very helpful. A few weeks after new tyres fitted, has a slight vibration due to balancing. Contacted and wheels rebalanced at no... Leggi di più

Valutata 5 stelle su 5

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... Leggi di più

Valutata 5 stelle su 5

Helpful staff. Reasonable price.Car left in tidy condition with the spare wheel stowed away. Appreciate the report on remaining tyres. Been going there for many years. Never had a problem.


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

315 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(315)

34.393 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good prices and service

Very quick and efficient service.

18 agosto 2025
Logo di Protyre Autocare - Newark

Risposta di Protyre Autocare - Newark

Hello Philip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Good old fashion service

Good old fashion service , none of this your car needs this your car needs that , in and out no bother , yes there was a slight hitch but never the less very good service

15 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Disappointed with Poor Service and Attitude

I previously had a good experience with Protyre Newark (Selectra Tyre Ltd NEWARK NG24) in 2023, so I returned on Tuesday, 29th July 2025, at 10:30 AM to replace two new tyres and add a wheel alignment service — all fully paid in advance.

Unfortunately, this visit was disappointing. I requested the two new tyres to be fitted at the front and the existing front ones moved to the rear. The staff member refused, saying he was too busy, and only agreed after I insisted — but with a rude attitude. His customer service was poor throughout.

After the work was done, he claimed the alignment issue on the front left tyre was fixed. However, when driving afterward, my car pulled to one side, worse than before. Clearly, the alignment service was not done properly.

I’m very disappointed with the service I received this time and won’t be returning. I do not recommend this technician due to his unprofessional behaviour and poor service quality.

29 luglio 2025
Non scritta su invito
Logo di Protyre Autocare - Newark

Risposta di Protyre Autocare - Newark

Dear Ran,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience on this occasion. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 1 stelle su 5

i want to tell I previously had a good…

i want to tell I previously had a good experience with Protyre Newark (Selectra Tyre Ltd) in 2023, so I returned on Tuesday, 29th July 2025, at 10:30 AM to replace two new tyres and add a wheel alignment service — all fully paid in advance.

Unfortunately, this visit was disappointing. I requested the two new tyres to be fitted at the front and the existing front ones moved to the rear. The staff member refused, saying he was too busy, and only agreed after I insisted — but with a rude attitude. His customer service was poor throughout.

After the work was done, he claimed the alignment issue on the front left tyre was fixed. However, when driving afterward, my car pulled to one side, worse than before. Clearly, the alignment service was not done properly.

I’m very disappointed with the service I received this time and won’t be returning. I do not recommend this technician due to his unprofessional behaviour and poor service quality.

4 agosto 2025
Logo di Protyre Autocare - Newark

Risposta di Protyre Autocare - Newark

Dear Ranuka Rodrigo,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience on this occasion. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

Good service

Good service

30 luglio 2025
Logo di Protyre Autocare - Newark

Risposta di Protyre Autocare - Newark

Hello Angela,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 3 stelle su 5

Was told I would get confirmation of…

Was told I would get confirmation of the job being finished in around an hour from my appointment, 2.5 hours later following no confirmation I called and was told yes it's finished. Thanks for letting me waste 1.5 hours of my time guys!

30 luglio 2025
Logo di Protyre Autocare - Newark

Risposta di Protyre Autocare - Newark

Dear Colin, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

Good service

Good service, rearranged tyres on car as requested, above the normal normal.

2 luglio 2025
Logo di Protyre Autocare - Newark

Risposta di Protyre Autocare - Newark

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Staff were super helpful

Staff were super helpful, professional and courteous.
The team found an unexpected problem with my car and proposed a sensible solution.
Would not hesitate to recommend them to anyone.

25 giugno 2025
Valutata 5 stelle su 5

Great price Great service

Great price. Able to book in at a time that suited. Free alignment check. The technicians were excellent and finished the work quickly and efficiently

13 giugno 2025
Valutata 3 stelle su 5

Had all 4 tyres replaced

Had all 4 tyres replaced. 1 wasn't inflated properly and I have still yet to receive a receipt.

16 maggio 2025
Logo di Protyre Autocare - Newark

Risposta di Protyre Autocare - Newark

Dear Sarah Smith

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Newark branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più