Protyre Autocare - Middlesbrough Recensioni 

924
TrustScore 4.5 su 5

4,7

14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Steve and his team quickly identified the problems with my car and fixed them same day. He kept me informed of the work and, when they found the brake discs to be badly worn, Matty called me to advise... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What a great team that are there make you feel in good hands keep u informed with whats going on with your vehicle and i felt like was getting a great deal

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent staff, service and price for my Vauxhall vivaro sportive van brake pads and disc replacement. Thank you to Steve and his team. Adrian

L'azienda ha risposto

Valutata 4 stelle su 5

Needed a new battery for car, picked it off web site payed and made appointment for fitting, it was quick and easy. the battery was the wrong size even though the web site said it was correct for my... Leggi di più


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Informazioni su Protyre Autocare - Middlesbrough

Scritti dall'azienda

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • 14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, Regno Unito

  • 01642 248100

4,7

Eccellente

TrustScore 4.5 su 5

924 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(924)

33.606 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Absolute trust.

We like a lot about Protyre. The friendliness, professionalism, punctuality of the work. But most of all we have full trust in them. You can be assured they wont do the dreaded "upselling" and suggest stuff you don't need. When it needs to be done, they'll let you know. We put both of our cars in for servicing and MOTs at our local Protyre. It hasn't even crossed our minds to go elsewhere.

4 settembre 2025
Non scritta su invito
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Hello Tony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5
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Risposta di Protyre Autocare - Middlesbrough

Hello Mr Scott,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

I am up here working so needed to find…

I am up here working so needed to find a place to do my MOT. I came across ProTyre as they were round the corner from my work. What a lovely bunch of people.!
So friendly, chatty and super fast service. I really recommend as sometimes as a woman it can be intimidating in garages but these guys were nothing but lovely. Highly recommend.

3 settembre 2025
Valutata 3 stelle su 5

Quick service, not great at getting back to you

Initially booked the free air conditioning check as it hasn't worked in my car since I bought it. Was told there was some gas left and pressure ok so should just need a top up, which I booked in together with an MOT. Car failed MOT but the defects had parts in stock so carried out the work. Not sure what parts were used but car is extremely loud now going over bumps and seems to crash over everything. Air conditioning wasn't fixed, was advised pressure and gas are holding so it could be a faulty sensor and they'd find the part and get me a cost. 3 weeks later and despite calling them numerous times I've heard nothing back so feel like I've wasted money topping the air con gas up for nothing.

6 agosto 2025
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Dear Dean,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Great

Used Protyre in boro for a while now and i have never had any problems. Everyone is lovley and always happy to help and most importantly they get the job done. :))

23 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service and friendly staff

Excellent service, great advice on tyres and prices. Told how long tyre change would be. Staff very friendly and helpful

18 agosto 2025
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Hello James​,

We would like to thank you for sharing your feedback regarding the service you received at our Middlesbrough branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

The staff are very friendly and helpful…

The staff are very friendly and helpful i had an mot and a tyre replaced, which they sourced and collected for me,will definitely be using them again

13 agosto 2025
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 2 stelle su 5

Crap. Wouldn’t use them for air con.

Entered my car details online. To be told I had put the wrong gas in. Was told that the time I booked. No one would be th to to do it,”good job I came early” to be told it couldn’t be done I had to come back another day. Came back had my air con done. Which now doesn’t work to be told they don’t have a diagnostic machine to have a look and I would need to take it to another garage. Only went in for a regas now have no air con system at all. Absolute joke.

13 agosto 2025
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Dear Faye Robinson ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Middlesbrough branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 1 stelle su 5

Took in with missfire issues

Took in with missfire issues, charged for new leads (no coil pack) for £301. Didn't solve the issue & told to take it elsewhere for a compression test. Not needed. Took elsewhere who located a loose lead to coil pack, refitted and issue gone! Wont be going back as had my eyes out! Due mot there next week but id rather lose the £30 paid!

28 luglio 2025
Non scritta su invito
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Dear Mrs Delaney,

Thank you for taking the time to raise your concerns.

We have also seen your previous review in regards to this matter and as per our response, the Area Manager has been notified of this and will make contact with you as soon as they can to discuss this further.

Kindest regards,
Georgia
Customer Care - Protyre

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