Protyre Autocare - Middlesbrough Recensioni 

901
TrustScore 4.5 su 5

4,6

14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A relative recommended we try Protyre at Cannon Park, Mbro and I'm pleased we did. My granddaughter's Alto needed an MOT but failed on a brake pipe. I hadn't realised a repair could be carried out t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Despite unforeseen technical problems with one of the ramps the Protyre team at Cannon Park still managed to get my MOT done and ready on time Great service again from this branch. Going to get my Air... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service and a really good price on tyres and brake fluid change. Even emailed me when their phones were down to let me know my car was ready to collect. Had availability the following d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A very pleasant experience. Very friendly staff from the receptionist to the mechanics. Matty Brown carried out the MOT. He explained the advisories to me answering my questions. A comfortable waiting... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Informazioni su Protyre Autocare - Middlesbrough

Scritti dall'azienda

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • 14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, Regno Unito

  • 01642 248100

4,6

Eccellente

TrustScore 4.5 su 5

901 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(901)

35.083 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I used the cannon park garage on the…

I used the cannon park garage on the 2/1/26 I then took my car back on the 3/1/26 with the car worse than I took it in it is now the 18TH OF JANUARY AND I AM STILL WAITING FOR THE COWARDLY AREA MANAGER THAT MUST BE THAT UTTERLY USELESS TO CONTACT ME SAME AS THE AREA MANAGER OBVIOUSLY THIS COMPANY HIRES INCOMPETENT IDIOTS TO DO THE WORK ON CARS WELL I WANT EITHER A AREA MANAGER OR REGINAL MANAGER TO CONTACT ME .. AND AUTOMATED SERVICE PLEASE DONT REPLY WITH PLEASE CONTACT THE CUSTOMER SERVICE CENTRE AS I HAVE ALREADY DONE THAT AND THE POOR LADY THAT ANSWER THE PHONE MUST BE SO EMBARRASSED TO KNOW THAT MANAGERS DO NOT GET IN TOUCH WITH THERE CUSTOMERS LOW LIFE THAT THEY ARE

2 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

MOT and Bronze service package booked…

MOT and Bronze service package booked in advance. To pass the MOT, my vehicle required one new tyre, the garage didn't have any the specific tyres available despite the website stating it did, so I had to take my vehicle to another garage for new tyres to be fitted and return for a MOT re-test. The technician doing the service ran out of oil and I was told I had to wait for euro carparts to deliver more oil to complete the service. Once done, I drove to another garage to have tyres fitted for the MOT re-test, luckily they spotted that my car was profusely leaking oil, it was with good fortune I was able to get it back to Protyre. The technician hadn't fitted the oil sump plug correctly, which again took another 30+ minutes. A service and MOT took from 09:30 - 16:30, I have made an official complsint to the head office customer service team about the lack of service, the inconvenience and the dangerous fault and despite them stating it's been referred to the area manager, I have yet to receive any correspondence.

14 gennaio 2026
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Dear Andrew Meek,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Service was great

Service was great. I will definitely be using again.

7 gennaio 2026
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Hello Mr Edwards,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Steve, Was great and fixed everything.

Steve,

Was great and fixed everything.

5 gennaio 2026
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Dear John,

We're happy to hear that everything was resolved successfully at our Middlesbrough branch!

Thank you for sharing your positive experience with us, we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Valutata 5 stelle su 5

Spot on!

Called as my car was struggling to start, tested battery and it needed replacing. Didn’t have at the depot but had one arrive within 15min. Fitted and away!
Great job, cheers guys!

23 dicembre 2025
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Hello Lez,

We're happy to hear that we could quickly resolve your car starting issue by replacing the battery. Our team appreciates your positive feedback and is glad you were back on the road so swiftly!

Best regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

Friendly staff

Friendly staff, fast easy service

29 dicembre 2025
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Hello Mr Cartwright,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 1 stelle su 5

Very rude manager.

When I dropped the van off the manager said it will take 30mins because he had 2 lads with nothing to do. After 1hr 20 I asked how long with it take has I had jobs booked in and was now running late. He then stormed off in a rage into the garage telling the lad to finish the job and get my keys. He then was very rude to me. I understand that sometimes jobs run over but to speak to a customer like that is very disrespectful.

17 dicembre 2025
Logo di Protyre Autocare - Middlesbrough

Risposta di Protyre Autocare - Middlesbrough

Dear Stephen,

Thank you for bringing this to our attention following your visit to our Middlesbrough branch. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our centres and team members.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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