I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and... Leggi di più
L'azienda ha risposto
Took car in early but they started on it straight away and when the tires where fitted they checked the tracking of the front wheels and found a problem, gave me a quote over the phone which I accept... Leggi di più
L'azienda ha risposto
Excellent communication before and after service. Explained what was happening and any issues to address. Made suggestions to maintain car with relevant prices. Printed out service sheet and emailed.... Leggi di più
L'azienda ha risposto
Wheel alignment check & AC regas was carried out. Wheel alignment was found to be "In Spec", however upon looking at the printout it appears it is just about in spec. Ideally I'd like it spot... Leggi di più
Scritti dall'azienda
Scritti dall'azienda
15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, Regno Unito
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Polite, professional service & work carried out promptly and a fair price.

Risposta di Protyre Autocare - Maldon Retail

Risposta di Protyre Autocare - Maldon Retail
I took my car in couple of times. Super friendly, efficient and professional staff with a strong value of honesty and attentiveness.
Another bonus worth mentioning is a good value for service

Risposta di Protyre Autocare - Maldon Retail
Callum was given the task of changing a front tyre on my car. He carried out the work with great care and dedication. I used to train and access engineering apprentices for the nuclear industry. I was impressed with his skill and attitude to the job.

Risposta di Protyre Autocare - Maldon Retail
The people at Maldon Protyre are always helpful and willing to give sound advice. I wouldn't normally consider going anywhere else.

Risposta di Protyre Autocare - Maldon Retail
Protyre was recommended to me for their prompt, reliable and transparent service.
However, as an older woman, what was most refreshing, was not to be patronised and spoken to as though I couldn’t possibly understand what was being said to me.
I’ll definitely go back!

Risposta di Protyre Autocare - Maldon Retail
Wheel alignment check & AC regas was carried out.
Wheel alignment was found to be "In Spec", however upon looking at the printout it appears it is just about in spec. Ideally I'd like it spot on.
AC regas was carried out, guy who checked it in was quick to dismiss any ownership should a leak occur once regassed. Perhaps it was due to me having a groupon voucher?
I explained AC worked but felt it could be better.
Upon completion, I was told 410gms was recovered and refilled with 550gms, in excess of 20% shortfall.
AC does indeed blow cold now.
Customer facing skills could do with some work.
I appreciate some customers have no vehicle knowledge, but felt the way I was addressed was a bit blunt and dismissive (30+ yrs in the trade!)
The gave me good value tyres at a good price. The guy doing the job was real cool and he was quick and I would go back there again because of that.
Fully explained what would be happening and what the reults could mean. Very professional.
Walked in, explained problem, investigation showed fault, fault repaired, reasonable cost.
All done in 50 minutes. 100% all good.
VERY PROFFESSIONAL.😀
Helpful knowledge staff are always a pleasure to deal with.
Very professional..I had to change my booked date which they did without hesitation would highly recommend them .
I have used these many times and find them friendly, helpful and honest. Hence going back again.
I have listened into them with other customers and they offer a great service and clearly explain to each customer.
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